LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Great boots ,strong, good fit 🙂 great quality”

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Posted 2 years ago

“Best boot ever owned, light, strong”

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Posted 2 years ago

“Ordered one day. Arrived the next. Perfect!”

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Posted 2 years ago

“Easy process, great boots”

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Posted 2 years ago

“Excellent boots which are comfortable to wear straight out of the box and give me great ankle support. Hard wearing soles and light overall. My boot of choice.”

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Posted 2 years ago

“This is my second pair of lowa boots, Had the first pair 15 year and they are still great boots, I've bought the second pair as a treat for myself it's my 50th birthday, lowa boots are the best so if you want good quality footwear look no further than Lowa 10/10”

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Posted 2 years ago

“Excellent service. Boots delivered next day and are superb.”

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Posted 2 years ago

“This is my 4th pair of Renegade GTX mid. There is no doubt on the quality.”

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Posted 2 years ago

“My last pair of laces lasted ages so I decided to go with another genuine Lowa pair when my others give up, highly recommended.”

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Posted 2 years ago

“This is my second pair. I went into store first time and got them fitted by a very knowledgeable salesman.”

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Posted 2 years ago

“Amazing customer service and advice, super fast delivery. We’ve now been in Ecuador for a week since purchasing the Renegades, can’t recommend them highly enough. Worth the extra few pounds for the service and quality. Thanks Lowa.”

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Posted 2 years ago

“I purchased a pair of Innox Evo GTX mens hiking shoes. Arrived with crease across toe material left hand side and faulty lining at toe region. Returned for refund. Second pair ordered at same time. This time again a crease across left hand toe side (different to previous) and gaping around lace holes on both shoes - the material did not lay flat. Returned for refund. Very disappointing quality control. Very disappointing in view of other reviews. I will not try again. The returns were easy. That was the good part.”

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Posted 2 years ago

“Everything is perfect, except delivery. That day I was at home all the day. The delivery man did not show up. Then I got a message, that since I was not at home, the parcel was dropped at the nearest delivery point. I believe it's just not fair and spoils customers' experience.”

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Posted 2 years ago

“Fantastic customer service…I emailed within a few moments of placing my order as I had forgotten something….within minutes a very helpful James replied stating my request would be dealt with, no issues! Prompt delivery… delighted!!”

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Posted 2 years ago

“Seem excellent. Very comfortable and no breaking in needed. Bought a wide fitting but likely to try normal fit next time. Already recommended them to a friend who also has wide feet.”

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Posted 2 years ago

“the shoes are great, comfortable, dry, my foot doesn't sweat, which is extremely important to me - and it's neither hot nor cold, finally I have shoes for long walks with my dog on the hills”

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Posted 2 years ago

“As a company very good but this product falls short.”

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Posted 2 years ago

“My 2nd pair of Lowa urbano sandals. Rugged, yet comfortable, and cope with all terrain in dry and wet weather. I love ‘em !”

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Posted 2 years ago

“Great quality shoes and very quick delivery. I had to return a pair very easy and refund without any fuss. Would definitely recommend 👍”

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Posted 2 years ago

“Lovely shoe, my size 9 wide is very comfortable. Can be worn all-day.”

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Posted 2 years ago

LOWA UK is rated 4.7 based on 3,579 reviews