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LOWA UK Reviews

4.7 Rating 4,019 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,019 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“Brilliant boots and brilliant customer service Thankyou!”
Helpful Report
Posted 2 years ago
“Very pleased with whole process. Easy to order. I was kept informed by Lowa and courier. Courier left parcel in correct place and let me know it had been left. Thank you.”
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Posted 2 years ago
“Good comfy boots, my second pair.. Good delivery service”
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Posted 2 years ago
“Third pair of Lowa walking shoes I've had. Each pair has lasted twelve plus years. I've not looked after them particularly well and used them frequently on long hikes through varied terrain, as well as country walks nearer home. They have all been extrememly comfy out of the box and given no problems at all, except for one lace giving way at about ten years. They are quite broad fitting, but aren't a loose fit, and I was able to order on line without any difficulty as their sizing has been so accurate and consistent from shoe to shoe. Only complaint with this purchase was that DPD left them on the doorstep instead of the safe place I requested.”
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Posted 2 years ago
“Seem good so far. Ive had a few pairs of so called waterproof boots, none of which turned out to be. But these have been comfy and watertight so far.”
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Posted 2 years ago
“Received my boots (Renegade) just before a trip to Woolacombe to do a few days walking with my sister .Hadn't really had time to walk them in but that wasn't a problem,they were very comfy right away and we did about 5-8 miles each day ( not a lot but I am over 70 and there are a lot of hills around Woolacombe!) Coped well with all types of terrain and fully waterproof.Time will tell on their longevity but very pleased with them at the moment.”
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Posted 2 years ago
“It was so easy to order online. The service was excellent especially as I needed to change them for a larger size! I was really impressed.”
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Posted 2 years ago
“Very comfortable boots”
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Posted 2 years ago
“I have been using the product since the I bought my first pair of leather boots and I tend to work on wet grass most of the time during the winter I spray and cream them once a week then during the summer I spray and cream once a month this has kept my boots waterproof and very comfortable”
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Posted 2 years ago
“I just love Lowa Boots and trekking shoes. I wear them all the time and f8nd them comfy, robust and dry. My wife wasn't so keen so I relented and bought a similar brand recently which wore out faster, leaked and now lack any cushioning. If I had one complaint it would be that the soles still wear out sooner than I would like but I do wear the GTX almost every day and do a lot of steps!. The style has changed slightly since my last pair with different cleats and stitching. Still look good and looking forward to my upcoming trip to Aus with them.”
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Posted 2 years ago
“Really comfortable from the first wear. Was able to use them for all sorts of terrain. Only problem was when it rained, they were very slippery on rocky surfaces.”
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Posted 2 years ago
“Ordered my new vegan walking shoes online. Very prompt service and delivery. The shoes are super comfy and fit 👌”
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Posted 2 years ago
“I am replacing a pair of boots that have been so comfortable that I’ve bought a pair as similar as possible. Great price in the sale and great service. Arrived really quickly and what a treat to have postage included. I also like that returns are included as it gave me confidence to buy these on line.”
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Posted 2 years ago
“Although I sent my boots back it was only because they were too small, the service I received from Lowa was second to non, great coms, arrived on time etc Would be happy to do business with them anytime.”
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Posted 2 years ago
“This is my go to boot. I’ve had many other walking boots over the years. Lowe and the most comfortable pair of boots I’ve ever had.”
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Posted 2 years ago
“I ordered a pair of renegade boots whilst on sale - they didn't fit and a size up wasn't available so the five stars are for the excellent returns service offered.”
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Posted 2 years ago
“Excellent products and high quality customer service. Thank you so much.”
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Posted 2 years ago
“Boots is worth the price. Very comfortable”
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Posted 2 years ago
“Great boots, customer service and ease of purchase & return.”
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Posted 2 years ago
“Excellent service from Lowa. Customer being kept up to date from dispatch/shipping/delivery. You’re never disappointed. Always a great place purchasing”
Helpful Report
Posted 2 years ago
LOWA UK is rated 4.7 based on 4,019 reviews