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Lowa Reviews

4.7 Rating 3,422 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,422 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
Great service and great boots...
Helpful Report
Posted 2 years ago
I LOVE Lowa Renegade Boots ❤. This is the third pair I have purchased in about 12 years, I have 4 dogs so they get a lot of wear and tear across fields and paths so lots of miles covered in all weathers. They have definitely stood up to the test. They are so comfortable from the first time I put them on, I know I can walk miles in them from day one. The Gortex lining is amazing as long as you look after them and keep re-proofing them. Quick and easy ordering using their website
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Posted 2 years ago
good product and prompt delievery
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Posted 2 years ago
The best customer service I’ve ever experienced. Contacted them twice regarding getting the correct size of boot and then to confirm refund. Each time call/email was answered quickly and with care and attention. The product itself is excellent too. Was v sad after 3 attempts that I appear to be in between sizes. Lowa’s are such a nice styled boot.
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Posted 2 years ago
These sandals are really comfortable-I wore them for a 12k walk first time(unintentional) but they were just great. Practical and comfortable. Would initially have preferred a lighter shade but this colour works fine with most things.
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Posted 2 years ago
I now have 2 pairs of Vegan Lowa hiking boots, they are amazing... I have had some painful foot issues for a few months and I'm awaiting surgery, but these boots together with some specified orthotics have really helped me through... even on a recent trip to the US that included some moderate hiking!
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Posted 2 years ago
Light weight comfortable walking shoes. Really good grip. Way easier to lace up than previous walking shoes and hiking boots that I've owned. Have carried out several weeks of daily 5km to 6km daily walks since purchase and they're ideal. Just about the right size at Size 12 which was the largest size Lowa had available on the web page. I'm a Size 11 for regular shoes. I could have done with size 12.5 or 13 on reflection.
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Posted 2 years ago
Boots are lightweight and robust, I would recommend and the service was excellent.
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Posted 2 years ago
Prompt service - quality product as always
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Posted 2 years ago
I now have the right size boot with a wide fitting. These were comfy from the off with great grip. This is my 2nd set of lowas and you get what you pay for. Excellent customer service. Would definitely recommend.
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Posted 2 years ago
Because a heavy booklet is attached to shoe, it was difficult to wear around the house to check if they will be totally comfortable. The tag ripped off so I couldn’t return them and the shoes caused achilles problems so I am now out of pocket with useless shoes I can’t return to store.
Helpful Report
Posted 2 years ago
Hi Christopher, Thanks for getting in touch, but sorry to hear you're unhappy with your boots not fitting right. I can see the order you placed was for our Waterstop Pro spray, but can't see an order for any footwear? If you bought the boots from lowa.co.uk, then please do get in touch with us on enquiries@lowa.co.uk, and we can take a look at this for you. Otherwise, it will need to be a case of speaking to the retailer you bought them from. Thanks, LOWA UK
Posted 2 years ago
A great service from LOWA
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Posted 2 years ago
Womens Renegade GTX (narrow) This is a comfortable, practical and good looking boot. I take size 9.5 so a boot which accommodates the length and is narrow enough without looking huge is very welcome.
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Posted 2 years ago
Wonderfully comfortable and high quality boots, in a great range of women’s sizes (no more having to buy men’s) and excellent customer service when I needed a new insole. I will definitely buy from Lowa in future.
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Posted 2 years ago
Fit like a glove
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Posted 2 years ago
Great boots straight out of the box! My whole family wear Lowa boots and no issues. Comfortable, waterproof and well made Delivered quickly with free returns. Price point is ok - but shouldn’t go higher in my opinion as there are a lot of options and competition around a similar cost boots!
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Posted 2 years ago
Best footwear ever! Really great support, comfortable and have sorted by hip pain. Brilliant for walking and day to day generally. Highly recommend. Excellent quality and support. No matter what you fitness goals or just a general pair of trainers- these are fantastic if, very pleased!
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Posted 2 years ago
Excellent walking boots at a excellent price!! Quality service also
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Posted 2 years ago
I wear lowas for work and they are like tactical slippers. The last pair of these zephyr boots I had lasted years of abuse. A second sole. They literally wore out eventually. I can't recommend lowa boots enough
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Posted 2 years ago
Ordered after 4pm and arrived next morning. Hiking boots feel like new.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,422 reviews