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Lowa Reviews

4.7 Rating 3,421 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,421 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
I bought new insoles for my Lowa Renegade boots which were delivered very quickly and fit well. They feel comfortable. I'm also extremely happy with the boots which I bought last year. They are still intact after regular use, only a small hole in the insole which was easily replaced. Thanks Lowa.
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Posted 2 years ago
Am pleased with my choice of walking boot. Top quality luxurious feel. Only wish the cost wasn't so steep!
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Posted 2 years ago
Excellent shoes and prompt resolution by Lowa of a delivery problem
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Posted 2 years ago
Nice boots promptly delivered. Minor defect dealt with to my satisfaction. First time out wore boots on 12 mile walk. Extremely comfortable- no blisters.
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Posted 2 years ago
Hi Nigel, Thanks for getting in touch, but sorry to hear our reply didn't come through after your original email. If you're able to send across a few photos of what's going on to orders@lowa.co.uk, then we should be able to take a look and go from there. Thanks, LOWA UK
Posted 2 years ago
Very comfortable shoes
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Posted 2 years ago
I have 3 pairs of Lowa boots and they are universally fantastic. The new ones I bought replaces a pair that were about 12 years old and had travelled the world with me but were now showing definite signs of wear. Lowa boots are one of only two companies where I can order a size and then know I can go on a 20 mile hike the day I get them with no ill effects on my feet. Superb value for money when you consider how long they have lasted. The boots are comfortable and practical. The goretex ones I just bought are just great too and the new lacing system is super easy to use.
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Posted 2 years ago
Great quality, reliable and comfortable my Lowa Renegade boots are in their fourth year. Sure I have needed new insoles which I obtained online directly with Lowa UK. Brilliant service and quick delivery. I have already bought my second pair of these boots. Can’t recommend then enough!!
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Posted 2 years ago
Brilliant originals and a good price with speedy delivery. Forget Amazon!
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Posted 2 years ago
Lowa make great laces. My current ones need replacing after a year and a half, but they have survived about four times longer than any other pair. Great for hiking or work boots. Highly recommended.
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Posted 2 years ago
100%. Brilliant service from the moment go. The delivery came by return. Definitely recommend Lowa shoes.
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Posted 2 years ago
I’ve just come back from Ukraine and stocked up on fresh Lowa boots to return , it’s what the pros wear
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Posted 2 years ago
I wanted the best product to protect my expensive Lowa walking boots and you were the only supplier.
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Posted 2 years ago
Lovely boots, very good service. Unfortunately didn't suit my wife's feet. Returned and refunded without difficulty.
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Posted 2 years ago
Comfortable from the first minute, already have a pair the same but needed a black pair for work. They are first class, expensive yes but definitely worth it as I've had my other pair for over 2 years and still waterproof and comfortable.
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Posted 2 years ago
Super boots! My LOWA boots were extremely comfortable from day one, straight from the box. These are for summer walking, as they are a much lighter weight than my higher, more solid, Daschstein winter boots. Not as stiff as the winter boots, but I put a harder insole (Superfeet) inside and they perform admirably, providing a more flexible style of walking and climbing. Breathability, support and lightness of weight were ideal, as well as attractive colour. They seem good for at least three seasons of the year.
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Posted 2 years ago
Really good boots, i needed a decent pair of lightweight boots for my job and these are perfect 👍🏻
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Posted 2 years ago
I can't fault the ordering and delivery procedure. My online order arrived within the time frame stated. I was kept well informed of my orders progress by Lowa, and the courier, DPD. My boots are good quality and excellent fit.
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Posted 2 years ago
I love the quality of Lowa and the customer service has been excellent. I'd definitely recommend them.
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Posted 2 years ago
Excellent quality and great customer service. They use reliable delivery companies and are very quick.
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Posted 2 years ago
My third pair of Renegade GTX Mid - they last about a year, worn twice a day every day, all weathers (perhaps with two pairs I could make them last longer). That is at least three times longer than some other brands. Need a good thick pair of socks. Nice solid sole. Great boots. Bought direct from Lowa this time - good deal on a particular colour, great if you're not fussy. Delivery excellent.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,421 reviews