LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,580 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lowa UK customer service surpassed my expectations when I recently had an issue with my hiking boots. They took care of the problem very swiftly and satisfactorily. Very pleased with the overall level of service and needless to say with my Renegade hiking boots.”

Helpful Report

Posted 6 years ago

“Great service - the boots I ordered were delivered within two days. I broke them in for a day and figured it would be alright to take them for a 12-mile walk over the weekend. No problem, as it turns out. Love them! It was great to be able to get a half size - I normally wear a size 8, but for walking boots 8.5 is just that little bit more comfortable.”

Helpful Report

Posted 6 years ago

“superb quality”

Helpful Report

Posted 6 years ago

“Pure quality.”

Helpful Report

Posted 6 years ago

“Excellent boots lightweight and comfortable hope they don’t stop making ever”

Helpful Report

Posted 6 years ago

“Still havnt received my boots yet !”

Helpful Report

Posted 6 years ago

“This is the second pair of Renegade Lowa walking shoes I’ve had My first pair lasted about 9 yrs m - so here’s hoping . The new ones seem fine. However, I wish that they had the old lacing system -d ring lock and hook, rather then the traditional shoe lacing as it’s much easier to pull up to the right tension . Maybe in my next pair ?!”

Helpful Report

Posted 6 years ago

“Have been using Lowa boots for 20 years plus, beautiful quality”

Helpful Report

Posted 6 years ago

“Had Lowa for approximately 15 year's quality and performance are superb”

Helpful Report

Posted 6 years ago

“An excellent shoe.Sturdy and beautiful!!”

Helpful Report

Posted 6 years ago

“This company has an excellent online service, with superb customer care to back up their high quality products.”

Helpful Report

Posted 6 years ago

“Item is great quality and very reasonably priced. Delivery could have been a bit quicker though.”

Helpful Report

Posted 6 years ago

“Very ease to order and delivery came quickly Boots seem very comfortable so far and as I have a narrow foot the fact they do narrow sizes is great”

Helpful Report

Posted 6 years ago

“My online order failed to deliver and the customer service was outstanding until the issue was resolved. Thank you”

Helpful Report

Posted 6 years ago

“I ordered from Lowa five days ago and paid for next day delivery. I sent a message to Lowa yesterday. No sign of a reply or my order. A bit of a cheek to ask for a review when they have not supplied my shoes. Just terrible.”

Helpful Report

Posted 6 years ago

“Fantastic lightweight boots. I struggle with all footwear because I have wide feet. These are perfect and extremely comfortable.”

Helpful Report

Posted 6 years ago

“My latest Lowa walking shoes are excellent and I am very pleased with them. This is my 5th pair and this time I chose a slightly lighter pair but they still are a very substantial shoe, very comfortable and good thick soles. Bought on line and service first class.”

Helpful Report

Posted 6 years ago

“Reliable products, swift service.”

Helpful Report

Posted 6 years ago

“IT's early days as I have just received the boots. I have however given them 3 outings walking the dogs for 15 miles. They appear sturdy, they are comfortable and have kept the water out whilst walking through long wet grass. They are fairly heavy but not problematically so. This year I will be walking The West Highland Way in Scotland and walking in the Swiss Alps, I am confident these boots will be more that capable!”

Helpful Report

Posted 6 years ago

“Very quick service. Highly satisfied. Shoes are absolutely superior quality. Simply cannot buy better walking boots or walking shoes. Have won them for years with complete satisfaction.”

Helpful Report

Posted 6 years ago

LOWA UK is rated 4.7 based on 3,580 reviews