LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,580 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“For laces, the web site is confusing, had to ring the company to confirm size, as decimal point is in the wrong place. Delivery fine. Love Lowa boots, have 4 pairs.”

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Posted 6 years ago

“Efficient delivery, 3 days after order. Returned the first pair (too big) re-ordered and very happy with the new pair, just waiting for the refund from the first order to go through.”

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Posted 6 years ago

“On line purchase & delivery was fine.”

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Posted 6 years ago

“Unfortunately the shoes are too narrow for comfort.”

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Posted 6 years ago

“Had a pair of their walking boots for years and they are fantastic. I suspect the country boots I have just purchased will be just as good.”

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Posted 6 years ago

“Great shoes and service.”

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Posted 6 years ago

“Order and delivery: very prompt efficient service. The shoes are comfortable and will be great in all types of weather. For me a bonus is the availability through the website of a narrow fitting on size 13s. I'm planning to buy another pair. Previously purchased size 14 boots through Cotswold Outdoor: their foot measuring service was helpful.”

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Posted 6 years ago

“Brilliant service brilliant products”

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Posted 6 years ago

“customer care is fast and efficient.”

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Posted 6 years ago

“Just bought a pair of Locarno gtx mid boots in brown, after wearing my other Lowa boot a Z8-s I thought I would invest in another pair, as they are outstanding. Mileage Z8’s, 40 miles from the box, Not one hotspot, blister or tight spot. Locarno mid, arrived this week, coolest looking boot I have ever owned, so comfortable. Lowa you have outdone yourselves, Brilliant.”

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Posted 6 years ago

“Replacement insoles for my awesome Lowa Locarno GTX’s. Quick despatch and personal touch included in parcel was appreciated.”

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Posted 6 years ago

“Absolutely delightful customer service! I looked on various websites before deciding to buy direct and it was the right decision. An extra gift and a hand written note made my day and is such a rare occurrence these days. Not to mention the boots are fantastic as always!!”

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Posted 6 years ago

“Good reviews of boots available”

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Posted 6 years ago

“I bought a pair of insoles for my Lowa renegade walking shoes as the original ones had worn causing me to feel that little stones were in the shoe. I Hadn’t worn them a lot so was surprised. The shoes themselves are very comfortable. I did a 7 hour Alpine walk and had no issues with them. Just wish the insoles lasted longer. At £5 can't complain too much though even though the shoes can cost £130-140. Delivery was rapid.”

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Posted 6 years ago

“I have Lowa Ranger III GTX - excellent, high quality shoes which did well during winter in terms of protection from snow, water and cold but also in terms of durability during summer hiking in rocky mountains - the leather on the very tip of the shoe is barely worn despite many km of rocky terrain covered during single hikes. I also additionally bought Lowa cream and Water stop spray for them and they are excellent products and the delivery was very quick. Highly recommend Lowa for anyone, it is well worth the price - furthermore I found shoe care instructions in my shoes booklet as well as Lowa website very well put together and detailed.”

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Posted 6 years ago

“Bought a pair of Lowa Patrol boots 6 months ago when I started a job delivering Sainsburys groceries....why? Because I bought a pair for my son 10 years ago when he passed-out of Army Infantry Training. He said thhey were the best boots he had ever had.....and they are still going strong. I agree with him having worn them for 6 months. Superb quality, durability and comfort. Bought a replacement pair of insoles from you which arrived today....great price, free delivery and a gift included too! Great service...Thank you.”

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Posted 6 years ago

“The Lowa Renegade GTX boots are lightweight, waterproof, semi-flexible walking boots good for both day hikes and multi day camping trips. These boots need a short period of time for breaking in, thereafter they are comfortable to walk in. The Renegades come in Narrow, Standard and Wide widths and in a wide array of colours. The original insoles are removable and can be fitted with custom orthotic insoles or other types of specialized insoles. These boots are made in eastern Europe.”

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Posted 6 years ago

“There are cheaper walking shoes/boots available but I haven't yet found another make which is as comfortable as Lowa.”

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Posted 6 years ago

“Good quality boots, on my second pair. Both my wife and I walk our dogs twice a day and the boots are comfortable and durable. Service is good, needed new laces, arrived in a couple of days, now keep they away from the dogs, so maybe will not need new laces in the near future?”

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Posted 6 years ago

“This is my second pair. First pair for stable / yard use - instant comfort, supportive, light, very durable and feet always keep dry. They still have plenty of life in them. Second pair brought for a charity walk based on the above. Hope these boots will always be available to buy, they are just perfect. Great service, returns label and how to sent back arrived with the boots; kind of you Lowa but you will not be getting them back :) worth every penny too”

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Posted 6 years ago

LOWA UK is rated 4.7 based on 3,580 reviews