Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

LOWA UK Reviews

4.7 Rating 3,580 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

95%

Accurate And Undamaged Orders

98%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.9 out of 5

Returns & Refunds

Returns Process

Easy

“Bought these boots off the back of a recommendation from a friend. Would definitely pass on the recommendation. Great boot. Great fit. Also the delivery was very prompt. And free. With the option of a free return incase of wring Fitting or just unliked.”

Helpful Report

Posted 6 years ago

“perfect fit to replace the insoles in my ladies' renegade walking boots, v good value for money”

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Posted 6 years ago

“Excellent service on the replacement of the footbeds on my trainers.”

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Posted 6 years ago

“Think your brilliant.”

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Posted 6 years ago

“Great service. Chose wrong size shoe initially, returned shoes and received replacements very promtly. Very pleased with product [GTX LO Wide]”

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Posted 6 years ago

“Exceptional product. Exceptional service.”

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Posted 6 years ago

“I have been using these shoes for years and have bought many pairs. They are very good quality and very comfortable. I am now enjoying the added comfort of the wider fit, but wished they came in more than 1 colour so I could buy more. High quality sole gives lots of grip which means it does wear quicker than I would like. Overall, I cannot find better!”

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Posted 6 years ago

“I only wanted to order the correct length replacement laces for my Renegade boots. An email reply came back swiftly with the weblink to place the order. The laces arrived very quickly, so great service. Thanks Lowa!”

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Posted 6 years ago

“Lovely brand. We have several shoes from them, never disappointed.”

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Posted 6 years ago

“Lowa staff are very friendly, and helpful. But there are a few issues with the website. The shoes I ordered were showing as in stock. But they were not, so had to reorder in a different colour. Then the order form did not request which UPS drop off point i wanted to use, so had to chase up my order, when i did not receive an acknowledgement. The order was then processed promptly by the friendly staff, but I did not receive any notifications of order progress. So I took a chance and went in to my UPS drop off point and the parcel had arrived. Shoes are great, exactly what I wanted and a great price too.”

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Posted 6 years ago

“Lowa are a real class brand - their shoes are made to last and are beautifully designed.”

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Posted 6 years ago

“Just about to order a new pair o Renegade boots to replace my old ones. I found them very light and comfortable , good with the wide fit option for me. My only disappointment is that they have only lasted a little under 11 months. The sole has worn down and the stitching around the toe cap piece of leather has gone therefore getting damp feet. I do have to say however that they are worn pretty much everyday and I do a lot of dog walking over various terrains, nothing horrific though (I am in my 60's!!). But will still be ordering a new pair.”

Helpful Report

Posted 6 years ago

“The boot itself was excellent. I already have a Lowa boot and was hoping the new boot was going to be lighter. I weighed the new boot and my old boot and they were the same weight so reluctantly returned the new boot. I have very weak ankles and wanted a lighter boot for the Summer.”

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Posted 6 years ago

“Perfect! You know the quality will always be amazing and fit is excellent! Fast delivery!”

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Posted 6 years ago

“Brilliant product & service, delivered promptly 👍”

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Posted 6 years ago

“Very quick delivery but shoes were different sizes so I had to return. Awaiting a pair of similar size!”

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Posted 6 years ago

“quality products, great service”

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Posted 6 years ago

“good quality boots which arrived very quickly, really pleased with goods and service”

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Posted 6 years ago

“Lowa is the first choice for me as a member of a search and rescue team,comfortable dependable and durable,also chose Lowa for mountaineering trips and also leisure walks,to me you can’t buy better”