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LOWA UK Reviews

4.7 Rating 3,580 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
My first pair of quality walking boots fell into a heap of rubbery dust, they were quite old. Which was Lowa response, they generously offered me 20% on a new pair! I tried another make first, but missed the over all comfort fit of the lowa boot. So,just have to live four or five years not to be faced with the same problem? Just try and wear they out before they disintegrate.
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Posted 6 years ago
The new Ladies, Renegade wide fitting walking shoes are excellent. All lowa shoes are very comfortable (I was advised to try them by two friends) but these gave me a little extra width where required. Thank you Iowa I’m a convert.
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Posted 6 years ago
Boots are a perfect fit. Half sizes make such a difference. This is my second pair because the first pair had the perfect balance of support and light weight.
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Posted 6 years ago
Generally very good products that suit me
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Posted 6 years ago
I’ve always wanted a pair of Lowa shoes / boots finally got myself a pair of shoes and climbed Snowden in Welsh rain. They worked perfectly and no pain breaking them in. Quality can’t wait for a pair of boots. Thanks guys
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Posted 6 years ago
Already have a pair of Lowa walking shoes which I love. The new pair ordered are very comfortable and fit beautifully but unfortunately the inner sole isn't padded enough for me so will be returning them.
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Posted 6 years ago
I ordered a pair of Renegade gtx walking shoes for my wife, she had tried a pair on in a Cotswold outdoors shop and found them really comfortable. We decided to order from the Lowa website at a later date. Unfortunately when they arrived they were too tight across the toe area so we had to return them. We then returned to Cotswold outdoors and bought the original pair where we were informed that they came in narrow and wide fitting, I didn’t see this information on the Lowa website. I can’t fault the service as they were delivered within two days of ordering, but I was surprised that the same shoes were £160 from Lowa and £150 from Cotswold outdoors.
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Posted 6 years ago
Second pair- need I say more! Love them
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Posted 6 years ago
Arguably the best footwear that I have ever bought. Amazing boots. Comfortable, warm, fully waterproof, brilliant grip on the sole and great ankle support. Usually walk for 5-8 miles in them everyday through the forest. Confident in saying that I will only be buy walking footwear from Lowa, from now on. ⭐️⭐️⭐️⭐️⭐️
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Posted 6 years ago
I love my Renegade GTX Mid boots. They are light, totally waterproof, fit well and are comfortable from day 1. I would definitely recommend them.
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Posted 6 years ago
I have a pair of Taurus Lo which are advertised as being suitable for every day wear walking so I have used them as such and they are very comfortable as well as doing light walking where the waterproofing is excellent . My complaint is that the heel has worn very quickly and I find that it is not possible to resole them . I have had a pair of light weight Lowa before and the heels lasted very much longer the rubber seems to be much harder , Lowa really should make it clear that if used a shoes they will only last as long as other shoes and are not resolable .
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Posted 6 years ago
Very nice boots, good fit, well made I look forward to see how they wear over time.
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Posted 6 years ago
Ordering was very easy and delivery very quick. Great quality boots and most importantly very comfortable.
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Posted 6 years ago
Straight out of the box and out in the Peak district. The toe box is slightly narrow but this suits my feet. The vibram sole, similar to the sole on Tibet boots, offered excellent grip on muddy tracks and ice over the last 2 weeks. A well designed and made shoe, as you would expect from Lowa
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Posted 6 years ago
Happy with the quick delivery and highquality of the boots that I'd ordered.
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Posted 6 years ago
Lowa customer service is excellent. I recently contacted the company regarding an issue I had with a pair of Ladies Renegade boots. The process could not have been more straightforward and the outcome was a replacement pair of boots. Excellent, many thanks to Vicky!
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Posted 6 years ago
Lowa boots have always delivered. Lifesaver from my time in the British Army... Very good quality boots via comfort and durability.
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Posted 6 years ago
Lowa offer great prices. Quick delivery. Very satisfied.
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Posted 6 years ago
Ordered new insoles for my Lowa walking shoes and received them 3 days later. And free post to Ireland! Wonderful service! Also, my Lowas are the best walking shoes I've ever owned. Many thanks. Tom.
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Posted 6 years ago
Quality of the shoes looks excellent and there is a great range. Just a shame that the suggested supplier only carried a small range and then mostly no in my size! Just when a red-brick store can actually compete (and win) against online shopping, they just don't seem to bother.
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Posted 6 years ago
LOWA UK is rated 4.7 based on 3,580 reviews