Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,198 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not received the product”

Helpful Report

Good morning Eleanor, we are very sorry that your parcel has not yet arrived. Please could you check your inbox as we contacted you earlier regarding how we are resolving this. The parcel itself was dispatched the very next day after your order was placed (as it was placed after the same day dispatch cut-off). Please reply to that email and we'll work together to get your order to you asap.

“Perfect little plant, just warmed it up to relax the leaves. Looks great”

Just Artificial Group Ltd 5 star review on 9th March 2023

Helpful Report

Thank you for sharing that photo of the Yucca in situ, it looks great in that planter with the pebbles! We're glad you are happy with your order and that you were able to gently apply heat to move the leaves around.

“I love my purchase it looks very real.Delivery was quick, so pleased I bought it even though I thought it was expensive but worth it.”

Helpful Report

Thank you, Jennifer, we hope we proved that our products are great value for money! Pleased to hear that delivery was swift, as expected and that you're happy with the quality

“The flowers are lovely, exactly as I'd hoped, beautiful vibrant colours and great quality. I'm also impressed with the service, a prompt email to inform me one colour I had ordered was unavailable and asking if I'd like to chose something else or have a refund and I'm pleased they didn't automatically refund me as happens so often as I preferred to order in another colour.”

Helpful Report

Thank you for leaving a wonderful review. We are pleased to hear how happy you are with the flowers and that our team could help you with getting a different Sweet Pea.

“Amazing variety of realistic flowers with such a huge variety to choose from, my partner literally fell in love with the variety i purchased for her as a recent valentines gift, absolutely amazing website, after sales was so helpful and delivery was fantastic, would definitely recommend Just Artificial to anyone 👌👍”

Helpful Report

Thank you very much Andrew! We're incredibly happy to hear that, it's always nice when someone loves our products, especially with you gifting them on a special occasion. It's also great to hear that our sales team were able to assist, we're always happy to help.

“Purchased some succulents to make a more modern display, very pleased with the quality, price and selection available. I have purchased from Just Artificial previously and will do so again.”

Helpful Report

Many thanks for such a nice review Terri! We are so pleased to hear that you chose to use again and that each time was a positive experience. We appreciate your kind words and look forward to hearing from you in the future!

“Absolutely lovely looks great in my bay window”

Just Artificial Group Ltd 5 star review on 21st February 2023

Helpful Report

That's lovely! Thank you for choosing us and for sharing that photo, we're pleased to hear you're happy with the meadow flowers.

“Just bought a trailing ivy which is very effective and realistic compared to some on the market. Very helpful with a telephone query and prompt and safe delivery. Would have no hesitation in dealing with this company again.”

Helpful Report

“After trying and failing miserably to grow an indoor ivy plant we decided to opt, reluctantly, for an artificial plant. I say reluctant as my experience in the past is that artificial plants look really fake. Just Artificial plants are so real looking amd.of excellent quality so would not hesitate to buy more artificial plants but only from Just Artificial. Amazing quality and price.”

Helpful Report

Wow, thank you so much for such a lovely review! It's excellent to hear that you're pleased with your order, especially since you were dubious to try artificial Ivy. We hope to hear from you soon, we're glad you are happy with the quality of the Trailing Ivy.

“I bought 6 green hydrangeas - I couldn't be more pleased! Just what I wanted. Previously I have bought dried flowers but these just look like the real thing. Dispatched and delivered in a timely way. Good communication. Would buy from this company again.”

Helpful Report

Thank you for taking the time to leave a nice review for us. We're pleased to hear you are happy with the hydrangeas and that they arrived swiftly and safely as expected. We look forward to hearing from you again!

“First time using this company. Been searching for tall hydrangea stems for months that were tall enough for a floor vase. These were stunning and so realistic. Delighted with them and fast delivery, well packaged. Thanks ❤️”

Helpful Report

Hi Jackie, thank you so much for your amazing review! That's wonderful to hear, glad they arrived safely and you are so pleased with the quality.

“Beautiful roses as a gift for a friend, just right for the bare tall vase she owns. Arrived in good condition and didn't have to wait too long for delivery.”

Helpful Report

Hi Wendy, tanks for the kind review! We're pleased to hear you like tipped grass and garden rose spray and hope your friend does too. It's also good to hear that delivery was prompt too!

“Not worth the money far to expensive for what it is”

Helpful Report

Hi Ann, We're very sorry to hear this and would love to hear some further feedback if you have the time. We'll send an email to you and please feel free to let us know where we could improve quality wise.

“Just Artificial. Just lovely!!”

Helpful Report

That's brilliant Liz, thank you very much!

“Came quickly (took eight days but that was with Christmas and Boxing Day at the weekend and then two bank holidays in the middle of it, so actually only four working days at a very busy time), well packaged (a couple of leaves slightly bent/creased, but no major harm done). The product itself (white and burgundy hellebore (Helleborus)) looks excellent. Very realistic, accurate, and well made. Well worth the money. Would definitely buy again.”

Helpful Report

Hi NP, thank you for your honest feedback and understanding with the bank holidays and slightly longer delivery. We're sorry to hear there are some slight creases on the leaves, we find that gently applying heat from a hair dryer sorts this out if you hold it flat/straight. We appreciate you taking the time to leave a review and are glad to hear that you'd purchase from us again, all the best!

“Not yet received. Where is it?”

Helpful Report

Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk

“I was very happy with my purchase of two cherry blossoms stems. They were a lovely colour, sturdy and quite large. I was also happy that I was quickly notified that my original choice of colour for one of the stems was not available so that I could choose another.”

Helpful Report

Thank you for a lovely review Sue, we're glad we could help and that you're happy with your stems!

“The quality of the Christmas foliage is great, I've made a few people happy making arrangements with their product, ordering is easy, delivery is prompt and customer service is very helpful.”

Helpful Report

Thank you Brian for a lovely review! We pride ourselves of good and kind customer service so we're chuffed to hear this feedback. Wishing you a very merry Christmas.

“Not what I expected! I ordered variegated ivy hanging bunches and it wasn't what I received. They are certainly not variegated.”

Helpful Report

Good afternoon Christine, I am very sorry to hear your order was not what you expected. I can see from our dispatch note we sent you 3x Two Tone Green bushes as per the order you placed. I have checked both the order confirmation email we sent & the order on our system and both say that you ordered Two Tone Green, I'm afraid. We would be very happy to exchange the items for you and have sent an email too so we can sort that out. Please let us know if there's anything else we can help with.

“Bought large pansy hanging basket. Fantastic. Would certainly buy from this company again”

Helpful Report

Thank you so much for your nice review. We are extremely proud of our baskets so your comment has made our day!

Just Artificial Group Ltd is rated 4.3 based on 1,198 reviews