Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,208 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 91%

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wide range of flowers, all of which are beautifully made and realistic in effect. Great bargain prices. The flowers are very durable. I place them on our family graves and they stand a whole year in all kinds of weather and do not disintegrate, nor do they lose their colour. A year on they still look as good as new.”

Helpful Report

Thank you so much for your amazing review. We're glad that our Rose Sprays are lasting well, especially with this unpredictable British weather! We appreciate your recommendation and for choosing Just Artificial, we hope that the flowers continue to keep well!

“Delighted with my purchase. Have ordered several times now, perfect and looks great and long lasting in my garden.”

Helpful Report

Thank you so much for your continued custom and kind words about our products! Hearing that the products have lasted as long as we'd expect them to is excellent. We hope to hear from you again soon!

“Ordered 2 pots which I'm really pleased with. If you want them quickly though it won't happen. They took so long that I thought I'd been scammed and particularly when I spent 3 hours trying to find a way of contacting them. Finally arrived (I'd had plants waiting to go in for 3 weeks) and they are great pots. It just left me really worried for a few days that I was scammed and lost almost £80. Although I love the pots, I wouldn't order from them again.”

Helpful Report

Hello, Thank you for your kind and honest review. We appreciate you sharing your experience, and are sorry that it wasn't as good as it could have been. Unfortunately, the order was placed at an awkward time, just before a shipment was to be booked. Following this, the shipment was delayed out of our control, which resulted in a longer lead time. It's great that you love the pots, thanks for sharing photos of them in situ - they look brilliant! We hope that you may give us another chance in the future, so if you are interested in any of our products, please drop us an email and we'll arrange a discount code & free delivery (on stock items only).

“I have ordered several times and always delighted with the items”

Helpful Report

Good afternoon, Thank you for choosing us again, it means a lot to us! We're pleased that our products have impressed each time.

“Beautiful flowers packaged properly so they didn’t arrive squashed. Very impressed and great value”

Helpful Report

Hello David, thank you very much for your kind review. We're proud to hear such great feedback on our Gerberas and packing!

“Lovely Fragrance both potpourri bags made a lovely present for one of my bestie”

Helpful Report

Thank you for your brilliant review! It's lovely to hear that you're happy with these bags and that one was well received as a gift!

“Order received on time very happy with the flowers would definately order again.”

Helpful Report

Hi Jean, Thank you for leaving us a review, we're glad to see it's a good one! It's great to hear that delivery met your expectations and that you're happy with you order. We hope to hear from you again!

“Thought they would be more bushy and the colour isn’t as good as I thought it would be”

Helpful Report

Good afternoon Lynne, Thank you for your honest review of the Boston Bush Fern (116331). We'll look into taking some new photographs to reflect this product better on our website. We appreciate your feedback.

“The plant I purchased was lovely. Good delivery.”

Helpful Report

Good afternoon, thank you for your positive review! It's nice to hear you like your Dracaena Plant, we hope it continues to bring joy!

“Very realistic delivery on time very well packed customer service vince and dillion excellent will buy off again and recommend to friends and family”

Helpful Report

Hello, thank you for taking the time to leave a review, we greatly appreciate it. We're glad we could assist with the order and get it to you swiftly & safely. We look forward to hearing from you in the future, take care!

“Beautiful life-like geranium hanging basket. A burst of colour all year round. A gift for Mum who loves it! Thank you.”

Helpful Report

Thank you for your kind review, it's great to hear that your mum is happy with the basket!

“Am delighted with the white cyclamen potted plant ordered from this company. It sits in an area where live plants fail to survive. I have received many compliments.”

Helpful Report

Good afternoon, Thank you very much for your kind review. We are glad that this is receiving compliments and that you are happy with the plant!

“Placed an order 21st March, received somebody else’s order instead. The box his flowers came in was badly damaged to the point some of the foliage was poking through, not well packaged at all. Contacted JA and I have had the other customers package collected and know I am waiting for mine.”

Helpful Report

Hi Janet, Thank you for sharing your feedback and experience. We are sorry again for the mix up and inconvenience caused. We can see that both parcels have been collected and are on their way to the correct customer. We're also sorry to hear of the state the box was in. We use recycled or re use boxes to ship our orders but always check whether we believe they would be suitable for transit, prior to packing.

“I ordered four items for an event but I have still yet to receive them. The order was placed two weeks ago. I have contacted customer service serval times and have received responses but they are I’ll not contact their courier and just advise I should wait. Not great service and I will requesting a refund through PayPal on Monday.”

Helpful Report

Thank you for your review. However this sounds more like an email you should have sent to us as you have not received the parcel from the courier yet, you are unable to leave a proper review on the products and full service yet. The issue is with the courier as they have clearly had a delay. As advised it left us on the 13th and we have provided many tracking links to show you this. We have chased the couroer for you many times, the latest tracking today (20th) shows it has been processed at the hub, so it should now be going to your local courier. It looks like (as explained to you) the courier has had a mix up or delay. Delivery should be any day now, if you allow the goods to be delivered then if you decide you no longer want them thats fine you can return them for a refund. We will update this response once we see the next updates.

“I purchased two trees for outside my front door. They arrived very quickly and in very good condition well boxed and tied very securely. When I unwrapped them I was pleasantly pleased the shape and how realistic they looked. I just have to buy two plant pots and can't wait to have them on display. Many thanks *****”

Helpful Report

Hi Joann, Thank you so much, we really appreciate that you have taken the time to leave a review. It's even better that it's such a good review too! We are glad you like your trees and that we could get them to you swiftly and safely! We'd love to see the trees potted once you've sorted that out!

“Hi, Sorry,can't really review item,as I still haven't received my item,Evri have sent several updates on delivery dates,none of which have bourne fruit.....excuse the pun..... Hopefully can give a proper response on receiving my item.....Evri are absolutely hopeless......”

Helpful Report

“Stunningly realistic pansy hanging baskets! I chose the purple ones and love them! Perfect for my front door without easy access water supply and hot afternoon sunshine. Really great quality - completely fooled all my visitors so far!”

Just Artificial Group Ltd 5 star review on 25th February 2026

Helpful Report

Hi Susie, Thank you so much for taking the time to leave a review and share these photos, it means a lot to us. We're glad that you like the pansy baskets and that people are mistaking them for the real thing, that's just what we want!

“Flowers were beautiful, vibrant colours and great quality. I used them to decorate a churches pulpit. Had so many positive comments about these beautiful flowers.”

Helpful Report

Hi Tracey, Thank you for your kind review, it's great to hear that you like your order and products. We would love to know how we could improve our service in the future and get that 4 star to 5. So if you have a spare moment, please get in touch, we're always looking for ways to make our customers' experiences better. Thank you once again, wishing you all the best.

“Never ever seen anything like it. My hanging baskets are absolutely amazing just crazy how real they are so very talented. Thank you so much I'm delighted.”

Just Artificial Group Ltd 5 star review on 11th February 2026

Helpful Report

Hello, thank you for such a glowing review! We are so pleased to hear such positive feedback and to hear how much you like your Pansy Hanging Baskets. It's always nice to see our products in situ too so thank you for sharing that image, it looks fantastic!

“Order was completed and recieved in great time, as always”

Helpful Report

Hello, thank you so much for your kind review! We're really glad that we could continue to uphold the good standards we had set previously.

“Shout out for Just Artificial I bought 5 bunches of Jade Crassulon foliage under your offer of buy 5 bunches of any item and get free postage and what a bargain it was. I received 5 bunches of beautiful Crassulon foliage, all in perfect shape and packed very carefully. To say I was happy with my purchase is an understatement - I was over the moon. Thank you for a brilliant product and fantastic service.”

Helpful Report

Thank you, Sue, we are very grateful for this fantastic review! We appreciate you taking the time to leave such extensive feedback and it's great to hear that you had such a good experience and are happy with your Jade Crassulon foliage! Thank you!

Just Artificial Group Ltd is rated 4.3 based on 1,208 reviews