Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,221 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 8th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wide range of flowers, all of which are beautifully made and realistic in effect. Great bargain prices. The flowers are very durable. I place them on our family graves and they stand a whole year in all kinds of weather and do not disintegrate, nor do they lose their colour. A year on they still look as good as new.”

Helpful Report

Thank you so much for your amazing review. We're glad that our Rose Sprays are lasting well, especially with this unpredictable British weather! We appreciate your recommendation and for choosing Just Artificial, we hope that the flowers continue to keep well!

“Geranium is spectacular doest look artificial gonna order more or them for my dark corners were nothing grows very pleased with my plants”

Just Artificial Group Ltd 5 star review on 6th July 2026

Helpful Report

Hello, Thank you very much for your kind words! It's great praise to hear when you can't tell the difference between our products and the real thing!

“I havent recieved my order yet , can someone chase this for me ?”

Helpful Report

Hello, Thank you for your review and enquiry. We are sorry to hear you're having trouble with the delivery of your order. I can see that the courier has attempted to deliver your order twice, once being earleir today. We have contacted you via email regarding this, please could you check your Spam if it isn't in your inbox. We hope to resolve this swiftly for you.

“I placed an order for 2 artificial geraniums. When they still hadn't been shipped 10 days later, I emailed the company and got a reply within only a couple of hours, saying that they had been waiting for a delivery and would dispatch my order soon. The flowers eventually arrived about 2.5 weeks after I originally placed the order, in a parcel that was pretty badly dented, but fortunately the contents were all fine. They look great and I'm happy with my purchase; would order again.”

Helpful Report

Good afternoon, Thank you for taking the time to share your experience, we're very grateful. Once again, we apologise for the delay in dispatching your order. I'm very glad to hear that the flowers were worth the wait and appreciate your recommendation. We're also sorry for how the parcel arrived. Although we recycle and reuse our boxes, we wouldn't ever send something we didn't believe was suitable. We'll have a chat with the courier about this.

“Really pleased with my purchase, looks lovely in a tall black pot on my patio. The packaging looked as though it had been run over several times, but the plant thankfully was ok I have ordered more.”

Helpful Report

Hello, Thank you for your feedback and review! I'm really sorry to hear about the parcel's condition, but I'm very pleased to hear the contents were okay. It's lovely to hear that you liked the Wheat Grass so much that you've ordered more! We'll look into ensuring the delivery is better received this time.

“Bought x 3 Birds of Paradise. Very impressed with the quality of the flowers, they look real and as they are not fabric they feel quite authentic. Delivery was almost 2 weeks but worth the wait.”

Just Artificial Group Ltd 5 star review on 2nd July 2026

Helpful Report

Hi Gillian, Thank you for your kind review, it's greatly appreciated! It's very rewarding to hear such nice words about this product and how much you like it. We're sorry that the delivery took longer than we'd expect, we had a hold up with our shipments, but this has been rectified now.

“Loved the arrangement but ruined by the plastic container that it came in. Would have preferred to pay more for a descent container.”

Helpful Report

“Incorrect order received initially but after contacting them, and receiving an apology, a replacement was sent and I’m happy with their service. Flowers are beautiful and very realistic”

Helpful Report

Hello, Thank you for your honest review. We are very sorry that you received the wrong coloured Sweet Peas, please check your inbox as we have sent an email earlier today about rectifying this. We hope to sort this out for you as soon as possible.

“AMAZING - brilliant foliage AND buy any 5 and get free postage. This offer is fantastic and I have just received my 3rd order of Jade Crassulon - such a pretty foliage and so versatile. Order some yourself - you won't be disappointed.”

Helpful Report

Good morning, Thank you very much for such a lovely review! It's brilliant to hear such good feedback and that our delivery promotion is being well received. We really appreciate the recommendation, thank you for that. We hope to hear from you again soon, best wishes!

“The artificial sweet peas in a cylinder vase arrived on time and looks very realistic. I am happy with my purchase”

Helpful Report

Good morning, Thank you for your glowing review of our product! We are elated to hear that you're happy with your order and for your positive feedback.

“Excellent customer service and quick delivery when we needed”

Helpful Report

Hello, thank you very much for your kind review! We're really pleased we could assist you with this order and get it to you swiftly!

“Very pretty and look quite realistic. I put two bunches together.good price”

Helpful Report

Thank you, Marilyn for your positive feedback and kind words! We're proud to hear such great things about our Anemone Bushes!

“I ordered the ficus for a new garden lay out.. very pleased with it.”

Helpful Report

Hi Shane, thank you so much for your kind review! The Ficus Tree looks excellent in situ, we're really happy to see this, and to hear you're pleased!

“Thrilled with tall bamboo. Great packaging and timely delivery. Looks great in situ and life like due to use of real canes. Recommended.”

Just Artificial Group Ltd 5 star review on 18th May 2026

Helpful Report

Hello, Thank you for your brilliant review! We're so happy to hear how much you like the tree and how good it looks in place. Thanks for sharing those photos too, it really looks fantastic!

“Delighted with my purchase. Have ordered several times now, perfect and looks great and long lasting in my garden.”

Helpful Report

Thank you so much for your continued custom and kind words about our products! Hearing that the products have lasted as long as we'd expect them to is excellent. We hope to hear from you again soon!

“Ordered 2 pots which I'm really pleased with. If you want them quickly though it won't happen. They took so long that I thought I'd been scammed and particularly when I spent 3 hours trying to find a way of contacting them. Finally arrived (I'd had plants waiting to go in for 3 weeks) and they are great pots. It just left me really worried for a few days that I was scammed and lost almost £80. Although I love the pots, I wouldn't order from them again.”

Helpful Report

Hello, Thank you for your kind and honest review. We appreciate you sharing your experience, and are sorry that it wasn't as good as it could have been. Unfortunately, the order was placed at an awkward time, just before a shipment was to be booked. Following this, the shipment was delayed out of our control, which resulted in a longer lead time. It's great that you love the pots, thanks for sharing photos of them in situ - they look brilliant! We hope that you may give us another chance in the future, so if you are interested in any of our products, please drop us an email and we'll arrange a discount code & free delivery (on stock items only).

“I have ordered several times and always delighted with the items”

Helpful Report

Good afternoon, Thank you for choosing us again, it means a lot to us! We're pleased that our products have impressed each time.

“Beautiful flowers packaged properly so they didn’t arrive squashed. Very impressed and great value”

Helpful Report

Hello David, thank you very much for your kind review. We're proud to hear such great feedback on our Gerberas and packing!

“Lovely Fragrance both potpourri bags made a lovely present for one of my bestie”

Helpful Report

Thank you for your brilliant review! It's lovely to hear that you're happy with these bags and that one was well received as a gift!

“Order received on time very happy with the flowers would definately order again.”

Helpful Report

Hi Jean, Thank you for leaving us a review, we're glad to see it's a good one! It's great to hear that delivery met your expectations and that you're happy with you order. We hope to hear from you again!

“Thought they would be more bushy and the colour isn’t as good as I thought it would be”

Helpful Report

Good afternoon Lynne, Thank you for your honest review of the Boston Bush Fern (116331). We'll look into taking some new photographs to reflect this product better on our website. We appreciate your feedback.

Just Artificial Group Ltd is rated 4.3 based on 1,221 reviews