Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,186 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

Company Reviews

Metrics

Info

4.3

Based on 1,186 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, really pleased with the 2 different artificial succulents that I purchased. They look great inserted into coloured glass pebbles in my large glass apothocary jars. Very good quality, ggood value and speedy delivery with good delivery information. Would definitely purchase again.”

Helpful Report

That's fantastic, thank you so much! We take great pride in our products so to get such a nice, humbling review always brightens our day to read. Please feel free to share any images on here or via email to sales@justartificial.co.uk, we love to see what people use our products for. We hope to see you again in the future, all the best!

“Wanted an artificial parm for my front as it doesent receive a lot of sun .Plant arrived quickly well packed and really realistic looking. Very pleased .”

Just Artificial Group Ltd 5 star review on 7th September 2022

Helpful Report

Wow, that looks fantastic! Thank you for sharing that with us and choosing our plant to complete your display. We appreciate your kind review, thank you.

“Love buying plants from Just Artificial they never let me down good for keeping you in the loop plants look real and very sturdy stands up to this northeast weather which in it's self is a miracle last thing I bought was a few hydrangeas for the living room just beautiful”

Helpful Report

Thank you very much Joan for supporting us and showing off your beautiful plant display! We're honoured to be chosen by you time and time again. We hope to hear from you again soon.

“Plants are amazing and the order process was very easy. Quicker than expected delivery.”

Helpful Report

Hi Steven, We're glad that you are pleased with your order and that we could provide swift delivery too, thank you for your feedback.

“No information about delivery times, although they replied quickly when emailed. Flowers are value for money although the gypsophila was a disappointment. The Roses and Poppies were very pretty.”

Helpful Report

Hi Marion, Thank you for your honest review, we appreciate all feedback as it helps us improve. We're sorry that the gypsophila was disappointing, if you'd like to email us at sales@justartificial.co.uk to let us know more we'd appreciate that. Unfortunately, sometimes updating with delivery can slip through our fingers when a lot is on, of course that is no excuse and something we will always look to better. We guarantee next time we'll keep you up to date. We're pleased to hear you're happy with the Rose stems and red poppy.

“Cannot fault this company.”

Helpful Report

Thank you Alison for your backing, that means a lot.

“Superb Service from placing an order through to delivery. Communication excellent kept informed. I required delivery on a specific date due to not being available, 'Just Artificial staff 'by going the extra mile ensured same took place' Have used this Company several times, quality products, service always first class. Highly recommend.”

Helpful Report

Hi Anne, Thank you for your brilliant review, it was our pleasure to help you. I'm glad we could get your order to you for when you needed it. We are very proud of your feedback, especially for our customer service as we feel it is extremely important. If you ever need anything again, please don't hesitate to get in touch!

“I thought plant was going to be bigger in size for £9”

Helpful Report

Hi Susan, We're sorry that you were disappointed with your Yucca plant. All of our products have their sizes displayed on the website, we are looking in to adding the extra information such as the leaf span once extended etc. So hopefully next time all of the information you need will be there!

“I’m really not sure, well made, delivery slow but no damage. I need someone to visit and see if it looks real because I’m not sure it does. Early days only received it yesterday.”

Helpful Report

Thank you for your honest review Gloria, We hope that now time has passed you are much happier with your Potted Airplant. We are sorry that delivery wasn't as fast as you hoped. It was most likely due to your order being placed on a Friday, unfortunately our couriers don't deliver or operate over the weekend.

“Just what I required and speedy delivery!”

Helpful Report

Thank you Sharon for your review. We're very glad to hear you like your Butterflies and that delivery was nice and quick!

“The silk roses i ordered are beautiful! A really soft colour. Quite life like. More than happy with my purchase. Thank you.”

Helpful Report

Thank you so much for your lovely review. We love our Simone Roses and are glad you to do too!

“The plants I ordered were really good quality and the service was excellent. I am so pleased that I have ordered quite a few more already as they are perfect for window boxes that are too high to water easily.”

Helpful Report

That's brilliant Sarah! Thank you for choosing us and for leaving a nice review too. It's nice to hear that you are very happy with your Yucca and Podocarpus bushes.

“Love the bird of paradise flowers. Very realistic. The fern is also very realistic. Look great together. Hassle free service. Quick delivery and on time.”

Helpful Report

Thank you for your lovely review. It's great to hear nice feedback, we hope you continue to enjoy your order!

“Good website,easy to order. Delighted with the flowers and ease of dealing with the company.”

Helpful Report

Thanks so much Roger. We pride ourselves on good customer service and making the ordering experience stress free and easy.

“I purchased a Yucca Plant bush, and i'm very pleased with it. Looks real, and my friend saw and thought it was real!! Overall experience with Just Artificial is great. I would highly recommend them to anyone. A +++++++”

Helpful Report

Wow, thank you so much!! That's amazing to hear, even more so that your friend was fooled! We appreciate you taking the time to leave such a nice review about us. We wish you all the best.

“Really lovely flowers. Would definitely recommend this site,”

Helpful Report

Hi Karen, Thank you for your kind review! We appreciate you taking the time to leave some words. If it isn't too much to ask, how could we bump it up to a 5/5 for you? We are always looking to be better.

“Absolutely beautiful white leaf stems, perfect for my wedding cake”

Just Artificial Group Ltd 5 star review on 2nd August 2022

Helpful Report

That looks beautiful! Thank you for sharing that and congratulations on your marriage. We're honoured we could provide the stems to complete your cake on your special day.

“Excellent customer service and products, which are reasonably priced.”

Helpful Report

Thank you Jayne, we're very glad our customer service stood out to you. We are grateful for your nice review.

“Purchased two Pansy Deluxe Baskets, one in purple/ yellow and the other in purple/ primrose. Both arrived in the timeframe given in the confirmatory email. My wife thinks they are probably the best artificial displays she has ever seen! I bought them as an anniversary gift, and whilst not cheap they are incredible value for what you get. Beautifully crafted with a natural balanced look. All in all very well done to the Just Artificial team.”

Just Artificial Group Ltd 5 star review on 27th July 2022

Helpful Report

That looks excellent David, thank you so much for showing us what you got up to with our baskets. We love to see our products in situ. We're very glad we could impress both you and your wife, we are extremely grateful for such kind words about our baskets.

“Really impressed and delighted with both my purchases what a find this lovely flower company is you wouldn't believe they are not real just expertly developed with such love and care last touches of beauty for my wedding day can't wait thank you so much”

Helpful Report

Thank you Caron, we are very happy to hear such good feedback on our Mini Tea Roses! We hope you had a lovely wedding, congratulations!

Just Artificial Group Ltd is rated 4.3 based on 1,186 reviews