Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,428 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service wonderful product”

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Posted 8 years ago

“This is the second set I have bought. Wonderful quality, fast delivery and a really stylish product. Thank you! X”

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Posted 8 years ago

“I made the mistake of ordering the wrong colours and you very kindly refunded me and made the whole process of returning and reimbursement an easy one”

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Posted 8 years ago

Hi Amanda, glad we got you the colours you wanted in the end. So many colours, so little time! All the best - Anthony

Posted 8 years ago

“Absolutely delightful!”

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Posted 8 years ago

“Really good service and beautiful product”

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Posted 8 years ago

“I love my STRING LED (USB) lights. Quite a few bulbs had broken in my old set and I was able to transfer the actual balls to the new string of bulbs very easily.”

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Posted 8 years ago

“Lovely lights, perfect for a friend's little boy's nursery - thanks so much!”

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Posted 8 years ago

“the best product”

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Posted 8 years ago

“Had voucher rang them excellent service very helpful. Replacement bulbs came quickly”

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Posted 8 years ago

“My daughter loves the lights that I purchased for her room. They arrived so quickly, and they are beautiful. I have shared cable and cotton with many of my friends... I hope you get more customers!! Jenn”

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Posted 8 years ago

Hi there Jen! You are officially Cable & Cotton's No.1 Super Fan Of the Week. Thanks for spreading the colour, the light and the love! All the best - Anthony

Posted 8 years ago

“Quick deliver good service my daughter delighted with lights”

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Posted 8 years ago

“A beautiful product, looks great in my son's room. Good quality and super fast delivery. Really thrilled with the colours of the cotton balls and the overall look of them.”

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Posted 8 years ago

“I don’t like the design of pushing the bulb through a small hole in the balls as the split, not a very good Idea, I also thought that the lights were on a continuous line not a circular line, so you cannot hang them along the wall, or not very far. When lite up they do look fantastic.”

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Posted 8 years ago

Hi, Sorry that you had a little trouble getting the balls on the string of lights. There is a really helpful assembly guide here: https://cableandcotton.com/help/assembly And a Youtube video here: https://youtu.be/_7nkSxE5g2k The slit in the balls is to make it as easy as possible to get the lights into the mini lampshades and then you slide the wire to the hole where it will all sit snuggly and securely. We have now moved to LED lights which do come in a continuous string rather than a loop. If you'd like any help or discuss your issues in more detail, please contact the wonderful Kate on (hello@cableandcotton.com). She will be delighted to help you in anyway possible. Thanks for the feedback and glad the light look fantastic! All the best - Anthony

Posted 8 years ago

“Great product!”

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Posted 8 years ago

“Extremely helpful in sorting out my order when I had asked for the incorrect no of lights.”

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Posted 8 years ago

“I wish that the lights had come already threaded.”

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Posted 8 years ago

Hi Claire, Thanks for the feedback and sorry you were a little disappointed. As we offer a completely customisable service where customers can choose their own bespoke set of lights from a choice of 50 colours, I'm afraid we can't pre-mount the cotton balls onto the light string. In fact, most of our customers find this element of arranging the colours and popping them onto the lights as part of the experience and rather fun. But I appreciate not every one will. Sorry that wasn't quite what you had wanted. I hope every other aspect of our service and product was up to scratch and you're enjoying your Cable & Cotton fairy lights. All the best - Anthony

Posted 8 years ago

“Love the product”

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Posted 8 years ago

“Lovely product! Quick delivery”

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Posted 8 years ago

“I really appreciate being able to choose your own colours. Chose them online, and looked forward to getting them in the house. The colours match the pictures online very well! Even when the lights are switched off, they're still a great decorative piece.”

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Posted 8 years ago

“The LED lights seem much more reliable than the original ones!”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,428 reviews