Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my lights. Great selection of colours to choose from😀”

Helpful Report

Posted 8 years ago

“Hi Kate, thanks for your email. We already owned lights of course which are really nice in our daughter's bedroom. In terms of feedback I would say that it would be a useful option to buy just fuse bulbs from yourself. We've only ever had one bulb blow but the fuse has gone twice since we got the lights. So, now I only have one spare fuse and would need to buy more (unnecessary) bulbs should the fuse blow again. But, like I said the lights are lovely. Nick”

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Posted 8 years ago

“Had to order new fuse bulbs-very quick and reliable service”

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Posted 8 years ago

“Excellent product and speedy service”

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Posted 8 years ago

“I absolutely love my string lights! They were easy to set up and look absolutely stunning. I got it for my baby's room but they are still hanging up in the master because I love them so much! They are high quality and I am extremely happy with them.”

Helpful Report

Posted 8 years ago

Hi Kayla, Fantastic you love the Cable & Cotton Lights and thank you for the glowing review (pun intended!). Sounds like you might need another set!?! Perhaps someone dear to you needs a tip off for a Xmas present? All the best - Anthony

Posted 8 years ago

“I contacted you to let you know that some of the balks were damaged and I haven’t heard anything back from you”

Helpful Report

Posted 8 years ago

Dear Clare, Thank you for your post and photos. I am so sorry that you did not yet receive a reply to your original emails to us regarding your two damaged balls. I do apologise. Please can you kindly email us again at hello@cableandcotton.com just in case your original email did not get through to us, and we will resolve the issue for you as quickly as possible. I look forward to hearing from you. Yours sincerely, Kate

Posted 8 years ago

“Fantastic service, any problems were dealt with very quickly. We unfortunately had a set a faulty lights, replacement lights were sent out almost immediately alongside all the cotton balls. Thank you they look fantastic in my daughter's bedroom. Very happy customers.”

Helpful Report

Posted 8 years ago

Hi, Sorry there was an issue but so glad all resolved to your satisfaction. Glad you're loving the lights! All the best - Anthony

Posted 8 years ago

“Very prompt and pretty too”

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Posted 8 years ago

“great service wonderful product”

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Posted 8 years ago

“This is the second set I have bought. Wonderful quality, fast delivery and a really stylish product. Thank you! X”

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Posted 8 years ago

“I made the mistake of ordering the wrong colours and you very kindly refunded me and made the whole process of returning and reimbursement an easy one”

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Posted 8 years ago

Hi Amanda, glad we got you the colours you wanted in the end. So many colours, so little time! All the best - Anthony

Posted 8 years ago

“Absolutely delightful!”

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Posted 8 years ago

“Really good service and beautiful product”

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Posted 8 years ago

“I love my STRING LED (USB) lights. Quite a few bulbs had broken in my old set and I was able to transfer the actual balls to the new string of bulbs very easily.”

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Posted 8 years ago

“Lovely lights, perfect for a friend's little boy's nursery - thanks so much!”

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Posted 8 years ago

“the best product”

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Posted 8 years ago

“Had voucher rang them excellent service very helpful. Replacement bulbs came quickly”

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Posted 8 years ago

“My daughter loves the lights that I purchased for her room. They arrived so quickly, and they are beautiful. I have shared cable and cotton with many of my friends... I hope you get more customers!! Jenn”

Helpful Report

Posted 8 years ago

Hi there Jen! You are officially Cable & Cotton's No.1 Super Fan Of the Week. Thanks for spreading the colour, the light and the love! All the best - Anthony

Posted 8 years ago

“Quick deliver good service my daughter delighted with lights”

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Posted 8 years ago

“A beautiful product, looks great in my son's room. Good quality and super fast delivery. Really thrilled with the colours of the cotton balls and the overall look of them.”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews