Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,411 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great product”

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Posted 7 years ago

“Brilliant service”

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Posted 7 years ago

“I love the lights but one of the colours had not had the slice put in them and I had to do this myself, this seems to have been missed in quality control”

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Posted 7 years ago

Dear Karn, Thank you for your post and feedback - I am sorry some of the balls did not have the usual pre-cut slits in them. The cotton balls are all hand-made and should have splits next to the holes but sometimes this does get missed. It is really rare but I do apologise. Cutting slits into the balls next to the hole with a sharp pair of scissors is what we would usually recommend in this case (just as you have already done) but if you do have any balls you feel need replacing please kindly email me at hello@cableandctton.com and I will do my best to help. Yours sincerely, Kate

Posted 7 years ago

“Great service and lights look so good, have purchased 2 sets”

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Posted 7 years ago

“Love these lights, I've been meaning to treat myself for ages and have finally gone for it.”

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Posted 7 years ago

“A good product and well made”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“Great Lights, Great service!!”

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Posted 7 years ago

“Very professional.”

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Posted 7 years ago

“Slight delay in delivery as ordered after Black Friday sale, but clear courteous communication after I had emailed asking for an estimated delivery time. Wonderful product and overall very happy.”

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Posted 7 years ago

Dear Anon, Thank you so much for your kind feedback - it is much appreciated especially at such a busy time of year. I am glad we were able to resolve any issue for you and are delighted you love your new lights! Yours warmly, Kate

Posted 7 years ago

“Speedy, swift delivery. Always a pleasure to deal with Kate. Our Cable and Cotton display in the shop, Daisy Days, is looking FANTASTIC!!”

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Posted 7 years ago

Dear Jill, How very kind of you! Thank you - and I am delighted your lovely shop is looking even lovelier with our lights! Yours warmly, Kate

Posted 7 years ago

“Really good quality, love them!”

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Posted 7 years ago

“Good service despite being late !”

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Posted 7 years ago

Dear Anon, That's very kind of you to say so; it can be disappointing when orders get delayed but thank you for your kindness and patience. Yours sincerely, Kate

Posted 7 years ago

“Fantastic lights, my new twins are fascinated by them. the wrong type of plug was posted out. But The mistake was corrected immediately, so cable and cotton get a 5.”

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Posted 7 years ago

Dear Lucy, That is very kind and generous of you given the circumstances so thank you for a 5 star review! How funny that your twins love them so much too! Yours warmly, Kate

Posted 7 years ago

“Gorgeous lights that look amazing on my fireplace!”

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Posted 7 years ago

“Been thinking about getting one of these for a while, couldn’t decide on colours Redecorated the lounge and brought a set to match. Great service, looks lovely, took a little while to put together but the instructions were great”

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Posted 7 years ago

Dear Valerie, Thank you so much for your kind and considerate post - I am delighted you love your new lights... Yours warmly, Kate

Posted 7 years ago

“Just purchased my 5th set of lights, I have them in a lantern, in a vase, strung from my bedroom ceiling and along a dresser, just waiting for my ‘Snow’ lights to arrive for along my banister for Christmas, love the new battery packs too, makes the lights even more versatile. LOVE LOVE LOVE your lights”

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Posted 7 years ago

Wow dear Julie, that is amazing - you may be one of our most enthusiastic light fans! I have 4 sets - so nearly there too... Delighted you love the lights so much and find such lovely creative ways to use them... Yours warmly, Kate

Posted 7 years ago

“Fantastic lights - well made and gorgeous colours. They fit perfectly in my daughter's room. Now thinking of buying some more!”

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Posted 7 years ago

“Love my fairy lights, very classy and lovely quality, will definitely buy more.”

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Posted 7 years ago

“Very easy to order and lots of ideas supplied to help you choose.”

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Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,411 reviews