Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,160 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,160 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd May 2024

Cable and Cotton 5 star review on 7th January 2024

Allison McKay

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fourth purchase from Cable & Cotton! Lovely lights, great quality, and easy to assemble. Arrive quickly and well packaged.”

Helpful Report

Posted 3 months ago

“Some of the balls were dented and required reshaping on arrival”

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Posted 3 months ago

“Beautiful lights, easy to assemble and arrive quickly. They certainly bring cheer to a room in this gloomy weather!”

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Posted 3 months ago

“Excellent and efficient service”

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Posted 3 months ago

“Excellent service. Received my lights within 2 days of ordering. Cannot fault them. They are quite fiddly to put together but once you get the hang of it they come together fine. Lovely lit up at night. Not too bright which is what I wanted”

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Posted 3 months ago

“Excellent service and item was very professionallly packed and shipped. Balls fitted easily.”

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Posted 3 months ago

“Excellent products and as described, web- site very informative.”

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Posted 3 months ago

“Excellent service and product”

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Posted 3 months ago

“Amazing choice and service”

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Posted 3 months ago

“Beautiful coloured balls, well packaged and signed Fragile - wonderful decoration and fun to make”

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Posted 3 months ago

“Perfect string of lights, exactly what I wanted, packaged beautifully and delivered really quickly. Thanks!!”

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Posted 3 months ago

“I’ve used this company for about 12 years (before they switched to LED even!) I love them, my last set lasted 8 years before they stopped working of almost constant use. I love the lights, however for the price I really think a plug should be included. The website say it uses the same as your phone charger but actually it’s the usb one which is pretty old school now and my phone hasn’t used that type of charger for a long time now. So after spending £50+ on a set of lights I had then go and purchase something extra for them to work. Only issue but other than that fab fab fab!”

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Posted 3 months ago

“Love the product, great idea. Would have liked a few more blues to choose from. My husband says it looks like molecules and my son says planets. I just said "pretty!"”

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Posted 3 months ago

“Beautiful lights, beautifully packaged. Speedy delivery. Highly recommend.”

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Posted 4 months ago

“Lovely product and speedy delivery - thank you!”

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Posted 4 months ago

“Very helpful and quick delivery. LED lights are the way to go. Cheers”

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Posted 4 months ago

“Our very old lights stopped working after we had decorated the tree (where they looked lovely) I was very disappointed but all was saved by outstanding service from Cable & Cotton. We ordered a new string on the afternoon of 19 Dec and it arrived the next morning. We weren't sure if our old shades would fit but were able to fit them and our decorations were back as before. Thank you for exceptional service”

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Posted 4 months ago

“Bought lights in January and 3 stopped working new cable sent within a few days of contacting”

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Posted 4 months ago

“Love the product, quality, colours, service! Always brilliant!”

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Posted 4 months ago

“Delighted! They arrived really quickly - next day! And they look great. Recommended.”

Helpful Report

Posted 4 months ago

Cable and Cotton is rated 4.8 based on 3,160 reviews