Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,402 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products easy to assemble and quick speedy delivery thank you”

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Posted 7 months ago

“Really pretty lights so pleased with them!”

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Posted 7 months ago

“Absolutely love my lights, they look so beautiful up and being able to select the colours was amazing, as I was able to create my preferred colour scheme, and the quality is amazing”

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Posted 7 months ago

“Finally decided to extend our festoon lights in our small garden and really please that I did! They match the originals perfectly and were delivered super fast!”

Cable and Cotton 5 star review on 16th July 2025

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Posted 7 months ago

“I just wanted a new light string since I had all the balls. They were very slow to answer my emails, but in the end I managed to get what I wanted and with 20% off. Once the order was done, the string and usb plug arrived in 3 days.”

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Posted 7 months ago

“I’m always delighted to receive my cable and cotton order. I often give vouchers as gifts. Everyone loves them. I get the custom colors to coordinate with the room decor. Brilliant product.”

Cable and Cotton 5 star review on 14th July 2025

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Posted 7 months ago

“Beautiful lights and fast delivery.”

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Posted 7 months ago

“I love these lights… I have 5 in total !”

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Posted 7 months ago

“Lovely item, swift shipping, delighted with lights”

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Posted 7 months ago

“Some of the cotton balls had no slit in them. Also the gold ones were not as robust as the red ones. However, they are a great product and look lovely when they are on.”

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Posted 7 months ago

“Amazing product and service. I accidentally ordered twice. They were quick to notice and messaged to see if this was a mistake. Refund for duplicate ordered done straight away. Would definitely use again”

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Posted 8 months ago

“Always great service, lovely product”

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Posted 8 months ago

“A Great service delivered by a very friendly, professional company, ordering is very straightforward, Maybe a look at the website to show photos of spare cables etc as some people find it a bit confusing!!!!”

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Posted 8 months ago

“I have been a fan of Cable and Cotton for a long time. In my past house, I had light sets in most rooms so did not want to go over the top. However, I have just moved house which gives me an ideal opertunity to upgrade and buy more sets of lights. They can change a room, make it looked loved & because they are LED, they cost very little to run. I have just purchased some differnent shades of green to upgrade a set to put on my landing. It means they can be left on all night to ensure the house has a warm glow. You cannot go wrong with the lights and you will be really pleased you did.”

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Posted 8 months ago

“Order cane next day amazing”

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Posted 8 months ago

“Next day delivery and we’re delighted with the product.”

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Posted 8 months ago

“Excellent service, my replacement bulb string arrived in a couple of days. Thankyou!”

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Posted 8 months ago

“Easy to order, prompt efficient service. Good Product,”

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Posted 8 months ago

“I have used this company and purchased various light sets over the years, they have always been lovely products.”

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Posted 8 months ago

“I’ve bought lights from Cable & Cotton many times for my children’s bedrooms and we’re never disappointed. Great product, good customer service and speedy delivery. We added a dimmer switch this time, which is great for bedtime as my little boy likes to have some light in his bedroom during the night.”

Helpful Report

Posted 8 months ago

Cable and Cotton is rated 4.8 based on 3,402 reviews