Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,296 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 25th March 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast dispatch and item as described”

Helpful Report

Posted 7 months ago

“Ordered on Sunday delivered on Tuesday! Very well packaged, not actually opened the Brighton Beach Hut fairy lights yet, as they are a birthday gift for our Granddaughter who wanted them as her big sister already has them, so I’m sure she will be absolutely thrilled with them!”

Helpful Report

Posted 7 months ago

“The order was delivered really quickly which was much appreciated, and the quality of the lights is excellent. My daughter loves her lights.”

Helpful Report

Posted 7 months ago

“Great product. They look great in the campervan!”

Helpful Report

Posted 7 months ago

“Beautiful lights, beautifully packaged, arrived quickly, these are my third set- I love them”

Helpful Report

Posted 7 months ago

“Great idea, made locally. Effective after patient work on making them. Only real snag is the balls are very subject to damage ie soft. Was expecting something more rigid. Lovely colours tho, decoration not lighting Well done Henfield!”

Helpful Report

Posted 7 months ago

“Super quick; excellent service and just love the products.”

Helpful Report

Posted 8 months ago

“Lovely product, great customer service. The lights give a gorgeous soft colourful glow. I have two sets, and I added a dimmer switch to one which works really well if you want to leave them on through the night.”

Helpful Report

Posted 8 months ago

“The product is very good - and is the fourth set I have purchased but I wasnt happy as the day after I placed an order for my 35 light set, I got an e-mail offering 25% off same item”

Helpful Report

Posted 8 months ago

“Not the cheapest cotton ball lights, but the best, you pay for quality and reliability”

Helpful Report

Posted 8 months ago

“Simple to order with lots of choice and options. Quality product at a decent price. This is the 2nd string of lights I've ordered (picked my own colours each time). Beautifully packaged, clear instructions, and they look fantastic. Thank you !”

Helpful Report

Posted 8 months ago

“Brilliant customer service. Very impressive”

Helpful Report

Posted 8 months ago

“Absolutely love this company. I've got multiple sets of lights from them and they never ever disappoint. The customer service is excellent and delivery is so quick.”

Helpful Report

Posted 8 months ago

“I received my order of replacement bulbs for my outdoor festoon lights quickly. I have had 5 strings for 4+ years and last year bought 2 more sets for another area - it is this set which needs new bulbs which is disappointing - they look fantastic though and are excellent quality”

Helpful Report

Posted 9 months ago

“Great product and service”

Helpful Report

Posted 9 months ago

“Brilliant customer service as usual. I missed something of my order but sent an emailed and items added to my order with a 20% discount.”

Helpful Report

Posted 9 months ago

“Really pleased with these lights, they are the 2nd set I have bought. Excellent service and prompt delivery.”

Helpful Report

Posted 10 months ago

“One of the colours , a lime green was not up to standard. Very soft and fraying where the hole was to insert the light. Where all the others were still and robust the lime green was really squishy. This is my second order. I love the product but was a bit disappointed with these particular ones!”

Helpful Report

Posted 10 months ago

“Delivered, well packaged, less than 24 hours after placing my order. Easy to assemble, and attractive when 'installed' over my granddaughter's bed. A USB-A adaptor is not included - so remember to order one, unless you have spare mobile phone charger.”

Helpful Report

Posted 10 months ago

“My second purchase and I’m delighted thank you”

Helpful Report

Posted 10 months ago

Cable and Cotton is rated 4.8 based on 3,296 reviews