Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,402 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely lights - very quick response and delivery”

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Posted 2 months ago

“Still supporting old strings with the excellent led up grade Unusual these days in our easily disposable world”

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Posted 3 months ago

“Bought Autumn Leaves and absolutely love them. Had to watch the video to see exactly how to assemble, but was quite easy. Will be buying some more, the only problem is deciding which ones!”

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Posted 3 months ago

“Lovely lights, they just look beautiful”

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Posted 3 months ago

“Lovely lights, which were delivered really quickly.”

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Posted 3 months ago

“Great service, and fabulous lights as always- thank you”

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Posted 3 months ago

“A great company. Best website. Quick response & delivery. Perfect 👌”

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Posted 3 months ago

“I had made a mistake in my order so I emailed the company & they replied instantly, changed the order to what it should have been & the lights were delivered within 2 days. They were for Christmas, so red, green & silver - my daughter is delighted with them. She already has a string of lights in her kitchen which are pale blue, white & grey - they really brighten up her kitchen & she loves them both. Great quality & customer service.”

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Posted 3 months ago

“Very fast fulfilment of order. Dimmer switches a great addition”

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Posted 3 months ago

“Speediest delivery, fairy lights best I’ve ever purchased and so simple to set up. They’ve transformed my bedroom”

Cable and Cotton 5 star review on 3rd November 2025

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Posted 3 months ago

“Customer Service at Cable and Cotton is excellent - polite, friendly and helpful. The lights are lovely too!”

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Posted 3 months ago

“Would have been 5* but the slits that need to be in the balls were not actually in all the balls so I had to cut them. Apart from that I was delighted with my purchase.”

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Posted 3 months ago

“Excellent product and service. Thank you”

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Posted 4 months ago

“I love my lights, I had them originally maybe 18 years ago, you could replace the bulbs then ! I am now on my second set of l e d string, but the same balls, always good customer service, very happy.”

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Posted 4 months ago

“Unique and beautiful lights.”

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Posted 4 months ago

“Terrific customer service”

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Posted 4 months ago

“I bought some replacement cotton ball lights to replace some in an existing light set, to fit in with a new decoration scheme. Easily ordered, reasonably priced, delivered promptly - all okay”

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Posted 4 months ago

“Lovely lights, came quickly and very well packed”

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Posted 4 months ago

“Absolutely perfect! Arrived very quickly and well packaged!”

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Posted 4 months ago

“The cotton ball lights a gorgeous, j have whites and grey in my kitchen and the hot chocolate string for my summer house. They look absolutely beautiful”

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Posted 4 months ago

Cable and Cotton is rated 4.8 based on 3,402 reviews