WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.92

4.9 Rating 3,021 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 3,021 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

WOWBBQ 5 star review on 21st September 2026

Anonymous

Anonymous // 01/01/2019

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“The bbq arrived with a damaged lid. I was told to use the bbq and a new lid would be ordered. The new lid arrived but it had no thermostat. Now waiting on lid #3! To be fair the response has been prompt when notified, but Weber is not cheap and should not have these issues.”

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Posted 1 month ago

“Provided a great service and communication throughout the purchase. The item was delivered on time and with care.”

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Posted 1 month ago

“Our brilliant Weber bbq was delivered quickly and we were guided through construction by a clever video”

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Posted 1 month ago

“I have consistently found the products purchased to be in excellent condition, meeting expected standards. Furthermore, the customer service has been exemplary, and any issues encountered have been addressed and resolved promptly. I highly recommend this company and anticipate making future purchases.”

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Posted 1 month ago

“Excellent product, excellent service and super fast delivery.”

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Posted 1 month ago

“Great price great service. Had to have a replacement bowl no problem new one arrived within a week but my as a bbq wow just fantastic”

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Posted 2 months ago

“Patrick and the team excel in customer service. If you are buying a BBQ, WOWBBQ is the only place to go.”

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Posted 2 months ago

“Decent price and great customer service. Was missing a screw for the handle and thermometer mount. Contacted CS and was sent the parts in a decent time. Would recommend.”

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Posted 2 months ago

“Excellent ordering and delivery service. Communication good where I was kept up-to-date with emails that also included video links with handy cooking tips.”

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Posted 2 months ago

“Absolutely happy with purchase and delivery.. Husband loved it.. thank you”

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Posted 2 months ago

“Fast delivery. All came as described”

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Posted 2 months ago

“Amazing service quick delivery”

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Posted 2 months ago

“Great service, super quick delivery. Had to use customer service due to a manufacturing error and it was sorted immediately, 5 stars!”

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Posted 2 months ago

“Excellent service from WOWBBQ from start to finish. The ordering process was straightforward, communication was clear throughout, and delivery was quick. The BBQ arrived well packaged and in perfect condition. It's great to deal with a company that does exactly what it says it will. I wouldn't hesitate to order from WOWBBQ again and would happily recommend them to anyone looking for a new BBQ or outdoor cooking equipment.”

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Posted 2 months ago

“Excellent service, Exellent quality, Exellent cooking by (excellent) chef!!! and it looks the bees knees!!!! Thanks👍”

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Posted 2 months ago

“Amazingly quick delivery. All the kit available. Excellent phone support prior to ordering.”

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Posted 2 months ago

“Brilliant service”

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Posted 2 months ago

“Fast delivery, product is perfect for me (weber 57 mastertouch charcoal). This bbq is perfect for a family of 4 (maybe more). I'm a bbq veteran of 18 years and I'm so happy with this product. Plus a 10 year guarantee.”

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Posted 2 months ago

“"Absolutely fantastic company! I’ve been a loyal Wow BBQ customer for several years now, and I wouldn’t dream of shopping anywhere else for my barbecue supplies. Over time I’ve bought three barbecues, a smoker, and countless accessories. While I’ve had the odd minor issue along the way, this company has never let me down – their support and service have always been excellent. Shop with total confidence – I guarantee you’ll be delighted with both their products and service!"”

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Posted 2 months ago

“The item I ordered was not available on the official Weber website but WOWBBQ had it and delivered it in a few days.”

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Posted 2 months ago

WOWBBQ is rated 4.9 based on 3,021 reviews