WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.92

4.9 Rating 2,924 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

WOWBBQ 5 star review on 12th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelant service from this company, even when things were not quite correct. Great comunication and follow up .”

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Posted 5 days ago

“Everything was fine, and products delivered ok. Only disappointing point was at time of order, delivery was quoted as 2-3 working days, when in fact item was out of stock, leading to a longer lead time. A combination of price/ lead time was why I selected WOWBBQ. Quoted delivery time needs to be accurate.”

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Posted 1 month ago

“Cover for my bbq excellent quality”

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Posted 1 month ago

“The cover is robust and looks great. However, it does not stay securely in place in windy conditions and easily lifts on one side. The company should add an additional fastening/strap to keep the cover firmly attached and prevent it from blowing away. We actually bought the same cover eight years ago and solved this issue ourselves by adding an extra fastening, so it’s surprising that this design improvement still hasn’t been implemented.”

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Posted 1 month ago

“The bbq arrived on time and quickly after I placed the order - it’s a great colour and it’s been great using it at a big party we hosted”

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Posted 1 month ago

“Had to chase the delivery a couple of times but it the company were easy to contact directly by phone and we received the BBQ after a few days.”

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Posted 1 month ago

“Delivered on time and the return went very well.”

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Posted 1 month ago

“Quick delivery, packaged well, which was helpful as the box was delivered upside down ! Love Weber products. Haven’t used it yet, it’s built, and also haven’t put a cover on, and disappointed to see a little rust appearing on the lower tray. Looking forward to trying a pizza in it.”

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Posted 1 month ago

“Best price I could find and had all items in stock. There were some issues with the delivery which took a few phonecalls, but all sorted in the end. On assembly the Weber fixing pack was missing, but a replacement was sent out next day. I was sold an accessory I didn’t need, butbthis was taken back and credited without question. Not without issues, butball were resolved.”

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Posted 2 months ago

“Quick delivery - ordered Solo XL melisa table top wood burner - product cheaper than other reputable sites - would recommend this site and will purchase again from them”

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Posted 2 months ago

“I ordered a Weber Q BBQ and accessories. The accessories were delivered as promised but the BBQ was not sent. I found customer services at WOW to be very responsive and they quickly sorted the problem. It all worked out in the end despite a slight delay.”

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Posted 2 months ago

“All fine. Delivery could have been a bit quicker.”

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Posted 2 months ago

“Cover for BBQ was missed off original delivery but resolved immediately. Great customer outcome focus”

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Posted 2 months ago

“Really pleased with my new Weber E-425 BBQ. Can see after assembling it how well designed the unit is and has considered the ease of use for the end user.”

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Posted 2 months ago

“Excellent bbq used it twice perfect your dispatch was good but carrier you used not so good didn’t receive until Thursday ordered on the Saturday”

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Posted 2 months ago

“Ordering and delivery was fine. I had a query about changing the gas regulator from the travel version to patio gas, not something you would want to get wrong. Unfortunately the telephone number isn’t manned and even though it says to leave a message that function doesn’t work. This meant frustrating delays getting the BBQ operational. Why have a number of you have no intention of using it?”

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Posted 2 months ago

“I ordered 2 cooking grates, one for my 22” Weber & one for my ‘Go Anywhere’. Both were dispatched promptly but were delayed on route by the shipping firm DPD. When the box finally arrived it was in very poor condition. Fortunately the grates were ok.”

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Posted 3 months ago

“Incorrect part sent out but after contacting WOW Correct part was sent to me! Good customer service.”

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Posted 4 months ago

“Received a call from WOWBBQ soon after placing order, offering me delivery the following Monday, waited in on Monday only to get a call late afternoon from a pallet delivery company stating they had a delivery from Garden World and could deliver after Wednesday, so all very confusing. Pallet company sent email at 14:00 on the day of delivery stating it would be between 15:00 and 16:00. Had been left out in the rain as box was very wet.”

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Posted 8 months ago

“I have owned a Q1200 for a number of years now and it's a great little BBQ. I recently decided to get the Traveler Compact. It's the perfect size for my use. I was after a cargo cover so emailed Weber as I couldn't find one. They replied and asked for my product details and personal details. This sounded promising, so I replied with all required information. However, my next reply just said they didn't have one for the Compact. This was a strange turn of events, particularly as their email was so promising intially but it seems they just wanted to register my product. It would have been better to just ask me to register it rather than string me along like they were preparing to supply a cover. I have returned the BBQ.”

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Posted 11 months ago

WOWBBQ is rated 4.9 based on 2,924 reviews