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World of Felco Reviews

4.8 Rating 1,149 Reviews

96 %

of reviewers recommend World of Felco

Company Reviews

Product Reviews

4.8

Based on 1,149 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery and ordering online was great. Excellent service at a busy time. The item was also very well packed. This was a Christmas present for my wife, which she loves. I have had the same model for some 40 yrs (a hand down from my late mother-in-law). My wife keeps pinching my secateurs as she has 2 cheap versions and they never work right. I also have to keep repairing them. So I treated her to a good quality pair. I hopefully will have more time for gardening instead of repairing now. I used World of Felco as I didn't want to risk a counterfeit product as I have seen at some outlets.”

Helpful Report

Posted 1 year ago

“Great service thank you”

Posted 7 hours ago

“Excellent service given and good quality item purchased. Quick delivery and very pleased.”

Posted 8 hours ago

“A reasonable priced offer on gloves and a secateur sharpener encouraged me to place an order with Felco. They arrived very promptly by Royal Mail, securely wrapped. Perfect, thank you.”

Posted 9 hours ago

“The large size gloves are far too tight and so restrictive I can't use them. As I would not have bought the Sharpener if it wasn't for the glove offer, can I have my money back?”

Posted 11 hours ago

“Spare parts ordered arrived promptly”

Posted 13 hours ago

“Excellent company to buy from.”

Posted 14 hours ago

“Excellent fuss free delivery . I work in a vineyard and the secateurs are the choice of the company and all the workers. Excellent quality .”

Posted 14 hours ago

“Fantastic Service! So easy to locate the correct part from your on line catalogue and they arrived within 3 days of ordering them. My secateurs are 26 years old and have been in constant use. I think it is brilliant that the service you provide will allow me to keep them in a workable condition for many years to come.”

Posted 1 day ago

“Excellent .”

Posted 1 day ago

“Ordered replacement anvil and cutting blades for my 20 plus year old Felco 8 secateurs. Delivery took a couple of weeks as one item was out of stock. I followed a YouTube to fit them once received, a tight fit and took a little perseverance but now cutting perfectly again and hopefully good for another 20 years!”

Posted 1 day ago

“Thank you for your prompt attention. The parts purchased were for a retired professional gardener ( trained at Kew. ) His Felco secateurs had given him 40 years of sterling service but now needed a little attention. £6.00 later, all good to go for the next 40 years. Many thanks, Liam Cracknell.”

Posted 2 days ago

“good , need to write minimum 10 characters according to this website, but still , good”

Posted 2 days ago

“Great product and customer service.Delivery service excellent”

Posted 2 days ago

“My small order was confirmed immediately and delivered on time.”

Posted 2 days ago

“Excellent service! Website easy to use and navigate. Order arrived safely, with correct items and on time. Great job!”

Posted 2 days ago

“Superb quality products, fast delivery. What more could you want.”

Posted 2 days ago

“Delivered very quickly. Product (cleaner and lubricating) did what it said. I've always loved my Felco secateurs - had them for years with no problems (even when I hadn't been cleaning them, thought they deserved some TLC!).”

Posted 3 days ago

“Despatched and delivered quickly. Excellent product as described.”

Posted 3 days ago

“Fast delivery. Fantastic seceteurs”

Posted 3 days ago

“The product is outstanding and a very competitive price. The customer feedback is great. I would certainly buy future products from Telco. We are a very satisfied customers.”

Posted 3 days ago

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World of Felco is rated 4.8 based on 1,149 reviews