World of Felco Reviews

Name: World of Felco
Rating: 4.85

4.9 Rating 2,305 Reviews

97 %

of reviewers recommend World of Felco

4.9

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything ok came on time”

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Posted 3 hours ago

“Good advice when I called to clarify something. Was offered a refund as my item was out of stock but advised new stock expected the following week. I decided to wait, new stock arrived when expected and shears arrived the following day. Very happy with good service.”

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Posted 6 hours ago

“I ordered a felco pruning saw over the phone, the advisor couldnt have been more helpful with the information I needed. The saw arrived within the time stated, invoice included. Thank you for the great service.”

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Posted 20 hours ago

“They supplied exactly what I needed in a timely manner”

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Posted 1 day ago

“Very pleased with WoF. service. I've had these secateurs for over 30 years and this blade replaces the original (ordinary home gardener), so I think I've had my moneys worth. As they say, but cheap buy twice!! PS. can't review new blade as I haven't used it yet.”

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Posted 1 day ago

“Very fast delivery - next day - when I wasnt really expecting that. The two pairs of secateurs were also packed very safely in recyclable materials........ Before i purchased the online information from "World of Felco" was very useful too..... I am enjoying my new "classy" secateurs ! Many thanks, Alan”

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Posted 1 day ago

“Great product great service.”

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Posted 2 days ago

“Prompt and easy to use website”

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Posted 3 days ago

“Very efficient service.😁”

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Posted 4 days ago

“Good prices and very quick delivery. Informative website. Bought Felco for many years. Excellent quality. As a professional gardener will always recommend Felco.”

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Posted 4 days ago

“Sharpening stone with diamond arrived earlier than expected. Will use it in February when it's time to prune roses and hydrangeas”

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Posted 5 days ago

“Parts arrived on time exactly as specified. Repaired a well used and very effective secateurs”

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Posted 6 days ago

“Superb service!”

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Posted 1 week ago

“Top quality lopping shears provided at a reasonable price. Excellent communication and updates from placing of order to delivery”

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Posted 1 week ago

“My partner swears by these secateurs, this site offered good value and excellent delivery. I would definitely recommend and will be buying from them in the future.”

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Posted 1 week ago

“Bought a second pair of Felco secateurs- the quality is excellent.”

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Posted 1 week ago

“I needed guidance as to size of replacement spring for a very old pair of secatures. I could not find any reference to the type I had so asked Felco. They too seemed unaware of the old type but they had me send photos and worked out what to buy to sort my problem. They could not have been more helpful and did so swiftly and with obvious desire the assist. Service that matches the quality of their product.”

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Posted 1 week ago

“Excellent price and service”

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Posted 1 week ago

“Very quick delivery of a replacement part”

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Posted 1 week ago

“Efficient service and quick delivery, your secateurs are always a high quality i wouldn't use anything else.”

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Posted 1 week ago

World of Felco is rated 4.9 based on 2,305 reviews