World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,983 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Speedy delivery. Website easy to navigate. Good experience all round.”

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Posted 5 days ago

“Very good service and I'm delighted with the new tools, the only negative point was the use of excessive plastic packaging, otherwise I would have made my rating five star”

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Posted 2 weeks ago

“I love the products, and the service was excellent. Only thing I'd like to be different is avoiding lots of bubblewrap - could you find a more environmentally-friendly way to package the items perahps? I hope you don't mind the feedback - I'm absolutely delighted with the secateurs. Thank you”

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Posted 1 month ago

“they sold me the secateurs i wanted”

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Posted 1 month ago

“Delivered on time”

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Posted 1 month ago

“The unfortunate 'delay at your end due to a stock issue' was remedied very quickly and so I reduced my rating by one star; otherwise it would have been 'very good'.”

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Posted 2 months ago

“Very happy with product. I like there is a replacement/spares option. Shame though that you are asked for delivery notes yet couriers don't follow them and very expensive products are left out in the open, visible and in poor weather conditions.”

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Posted 2 months ago

“Excellent service and parts delivered promptly”

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Posted 2 months ago

“My order arrived at brake neck speed. Thank you”

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Posted 3 months ago

“The response to my order was speedy and the response to my query was also speedy. Good customer service.”

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Posted 3 months ago

“Good quality.”

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Posted 3 months ago

“Good prices and a good range.”

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Posted 4 months ago

“Good when site and kept upto date on shipping. Felco snips very good as expected.”

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Posted 5 months ago

“securtears arrived safely in the time specified, can't tell if they are any good as they are a gift for a friend.”

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Posted 5 months ago

“Amazing quick delivery of a very good product.”

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Posted 5 months ago

“I had very speedy delivery following my order. My daughter previously had a pair of left-handed bypass secateurs which she rated very highly but has lost them. The new purchase is a Christmas present for her so I cannot give a review.”

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Posted 5 months ago

“Easy to place order and arrived safely”

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Posted 5 months ago

“Easy to find the right product - a new spring for old but trusty secateurs - but why do I have to buy 2?”

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Posted 5 months ago

“Parcel arrived quickly, however badly packaged with no protective bubble wrap. Consequently the clear plastic outer was smashed on the corner, probably as it came through the letter box. A pity as it was bought as a gift.”

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Posted 5 months ago

“I wrote asking you to consider improve your Secoteurs Felco 8 by extending the retaining lugs that the return spring sits on. You replied by inviting me to spend my money on a pair of replacement springs. Clearly, getting me to spend my money instead of you spending your money to improve your product must have a lot of short-term appeal. Nevertheless, I still wish that you would acknowledge that my suggestion of a cheap & simple solution to what is a very tiresome nuisance (to me as a customer) has some longer term merit.”

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Posted 5 months ago

World of Felco is rated 4.8 based on 1,983 reviews