Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,455 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

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English

“Very efficient, thank you. Simple and without complications when booking, using and returning.”

Helpful Report

Posted 11 years ago

“The overall service was excellent and very easy to use, the staff were very helpful and made it all very easy. The wheelchair was delivered (to the Highlands!) in good time and we were able I to leave it with hotel staff for pick up. I was disappointed that there were no heavy duty power packs available to use with their large wheelchair, the initial reason why I contacted them to book a chair. Also, the large wheelchair felt disappointingly flimsy and swivelled underneath me, especially on uneven ground. We gave up on travelling round an outdoor museum on bare ground because of it, and I regretted not bringing my own sturdy wheelcahir instead. Due to this (unless I lose a sizeable amount of weight!), I'm not likely to use the service again, in spite of its great convenience. Also the foot rests were very flimsy plastic with uncomfortable straps on them that couldn't be removed. We had to alter them to stop them dragging on the ground. To end on a positive note, a full instruction booklet and Allen keys were supplied. Overall an excellent service, but not the best for the heavier amongst us.”

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Posted 11 years ago

“I was very happy with the wheelchair we hired for my daughter. The delivery and collection was exactly as instructed Fantastic website.”

Helpful Report

Posted 11 years ago

“Great product at a reasonable price. The seat belt could be a bit longer and if you could find a way of keeping it at seat level I think it would be perfect.”

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Posted 11 years ago

“Excellent service and quick delivery and pick up. Will use them again.”

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Posted 11 years ago

“Excellent service. It was easy to book the wheelchair and was a competitive price. Arrived when it was scheduled to and no problem with pick up. It was simple to put the wheelchair together and was reasonably comfortable for the occupant. My daughter and I did find it a little heavy for lifting in and out of the car and going uphill took a bit of strength as fund holding it back when going downhill. It was not a problem when my son-in-law was with us. Overall it was excellent and well worth hiring.”

Helpful Report

Posted 11 years ago

“Very helpful staff when I placed my order. Delivered within the timescale and a very competitive price. Only negative was when trying to arrange equipment pick up I couldn't book a time slot and had no safe place or neighbour to leave it with. Not always possible to stay in all day when you are juggling hospital appointments, this has prevented me from rating very good.”

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Posted 11 years ago

“An excellent service-highly recommended.”

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Posted 11 years ago

“After I ordered the wheelchair I had a couple of questions .These were answered immediately .I found the service to to be excellent .The chair was delivered and returned exactly on time . I would highly recommend the service to anyone requiring a motobility aid .”

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Posted 11 years ago

“V”

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Posted 11 years ago

“Quick and easy website, delivery and collection excellent, instruction clear, wheelchair very good condition and what we required.”

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Posted 11 years ago

“We have used your wheelchairs three times now for our family. The wheelchairs are light to use and fit well into the car. Your service is very professional, lots of information and helpful staff at a difficult time. Thank you. Margaret Golding”

Helpful Report

Posted 11 years ago

“This was first time I used Wheelfreedom, and was very impressed with the service. The staff were very helpful and informative. Delivery and collecion was exactly when advised. Overall cannot fault at all. Will be using again in September for our holiday.”

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Posted 11 years ago

“The service was excellent. Wheelchair delivered to hotel and collected. Enabled me to fully enjoy my Sons wedding.”

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Posted 11 years ago

“An excellent service and I will not hesitate to use it again. I am happy to fully recommend it to friends and relatives.”

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Posted 11 years ago

“You guys were AMAZING! we were hitting our heads against various brick walls trying to urgently obtain a tilting chair for a terminally ill young lady. The wheelchar service were not only unable to help but also disgruntled that we possibly 'mistook them for a rapid response service'! I can't tell you how fantastic it was to be able to get the chair we so urgently needed, the very next day. We must have walked miles wheeling this lady around - but it was the only thing that soothed her for a while. Thank you so very much.”

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Posted 11 years ago

“Very prompt and efficient service. I would definitely recommend this company to others.”

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Posted 11 years ago

“Great service yet again.”

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Posted 11 years ago

“A perfect service. A big thank you for delivering the ordered wheelchair to the hotel for when we arrived, and collecting after we had left. An absolutely hassle free way to hire a wheelchair. Will definitely use again when needed and wholeheartedly recommend this company for pure simplicity and peace of mind. Thank you.”

Helpful Report

Posted 11 years ago

“Just what I needed for my elderly father visiting for a week. Delivered and collected on time. Perfectly packed and easy to re-pack. Good quality chair.”

Helpful Report

Posted 11 years ago

Wheelfreedom is rated 4.9 based on 2,455 reviews