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Wheelfreedom Reviews

4.9 Rating 2,506 Reviews
100 %
of reviewers recommend Wheelfreedom
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
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The equipment was good, easy to use and in good condition. I would particularly highlight the prompt and positive response from the team either when I initially request the equipment, as well on delivery. The explanation about the process and payments scheme was also clear. Regards
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Posted 10 years ago
Excellent products and service, prompt next day delivery and collection. As a Wedding florist I would not have been able to create the designs I needed to after seriously injuring my leg in a fall. Having the wheelchair for six weeks gave me the freedom to carry on with my business and home life. I would recommend to a friend without a doubt.
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Posted 10 years ago
I found your service excellent. It was efficient in terms of delivery and collection and the chair itself was clean and in perfect working order, possibly brand new. Exactly what the doctor ordered. Thank you.
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Posted 10 years ago
1st class service from first contact to final return of wheelchair. The Hotel (one of Warners) were also extremely impressed with the ease of packaging & delivery/collection.
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Posted 10 years ago
I am so very glad I heard about your scooter within days of breaking my ankle. I was easily able to move around my house, and it gave me balance to do some chores such as make dinner. I would not have been able to do anything being non weight bearing and using crutches. I highly recommend your products. Thank you.
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Posted 10 years ago
Excellent service, the staff were really helpful even when we changed our minds at the last minute. The choice of chairs was great and fitted our requirements exactly. I would recommend wheelfreedom.
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Posted 10 years ago
Everything was excellent except the fact that you were unable to say whether the pickup time for returned equipment would be morning or afternoon. I know that you may not know till the evening before the pick up day, but most collection /delivery firms give some idea , say in 3 hour slots, by texting the clients mobile . My daughter waited in all day for the collection man to arrive. I phoned at 17.10 to ask what was happening and was told that the driver had called at the house 15 minutes earlier but the door bell hadn't been answered . My daughter therefore had to wait in the house for most of the next day as you had to come again the next day. This is wasting your and our time. 1) Please give some idea of the time slot 2) If no answer to doorbell tel the house number or a mobile. Other delivery firms do this already.
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Posted 10 years ago
This was an excellent service from start to finish. My Husband had an accident and only needed a wheelchair for a few weeks and hiring a wheelchair from wheelfreedom was the perfect solution.
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Posted 10 years ago
The wheel chair came on time in a wonderful condition ! every thing was perfect from the ordering till the end .
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Posted 10 years ago
I broke my leg two weeks before a city break holiday. I thought it would be easier to hire a wheelchair and take it with me. I hired a light weight fold up chair with an extendable foot plate for my broken leg. It was marvellous! I could be pushed around the streets, go to art galleries and museums as well as concerts and the theatre. Whenever we needed to take a taxi it simply folded up and went in the boot. The wheelchair arrived promptly and was collected on the day requested. I could not fault the service. Thank you very much.
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Posted 10 years ago
very quick delivery and pick up. Lightweight chair easy to collapse up and was a lifesaver, gave me some mobility when i needed it most .
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Posted 10 years ago
The knee scooter I hired was brilliant. The hospital issued me with a walker but I had to hop to get anywhere. With the knee scooter it was possible to glide from room to room at home and I even used it outside to peg washing out. I would thoroughly recommend this and cannot understand why they are not issued by hospital trusts in the UK.
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Posted 10 years ago
The knee scooter I hired was brilliant. The hospital issued me with a walker but I had to hop to get anywhere. With the knee scooter it was possible to glide from room to room at home and I even used it outside to peg washing out. I would thoroughly recommend this and cannot understand why they are not issued by hospital trusts in the UK.
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Posted 10 years ago
I was very impressed by the speed I was able to get the chair. Hope I won't need another chair, but know I would use again should the need arise.
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Posted 10 years ago
Fantastic service and very easy to use! A superb light weight wheelchair was delivered in a box easily assembled to use within seconds . I had been apprehensive with fractured sternum and foot I be able manage it but did. Very reasonable rate, cheaper than local mobility shops who couldn't deliver and didn't stock anything light weight either!! Thankyou. Highly recommend this service
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Posted 10 years ago
Excellent service 5*
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Posted 10 years ago
Amazing service. I ordered in the afternoon and the chair came the next morning. As new condition, light and very easy to manage. I was able to share so many happy moments with my husband - by our local beach and other favourite places. He was weakening so rapidly and altho an Nhs chair was on order, it did not come in time for us. I can only say a huge thank you for your service. It is also quite incredible how little you charge - so a massive thank you for all of it.
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Posted 10 years ago
Prompt, efficient, sturdy easy to use chair. Would recommend to other potential users.
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Posted 10 years ago
Many thanks for your excellent service when I hired a wheelchair from you last weekend. It was delivered and collected as arranged without any problems. The difference to my being able to enjoy my weekend with my husband and our friends was amazing. My physiotherapist has asked for your details to pass on should they be of use to her patients. Thankyou once again Irene Wickens
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Posted 10 years ago
Thanks very much for providing this wonderful service. The chair was delivered on time and picked up at the hotel with no fuss. Having the wheelchair gave me the ability to be mobile and see some of the sights without having to drag one over to the UK from Canada. I can't thank you enough for helping me. I wholeheartedly recommend your service to anyone who needs temporary help with mobility.
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Posted 10 years ago
Wheelfreedom is rated 4.9 based on 2,506 reviews