Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,493 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

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English

“The service was excellent and the scooter was a life saver..so much better than crutches..it allows use to lead a reasonably normal life whilst you are nwb”

Helpful Report

Posted 9 years ago

“I was very impressed with the telephone conversation I had when the person explained the way in which to choose the correct wheelchair to suit my purpose and the way it was arranged for delivery and collection and I would certainly recommend Wheelfreedom and would not hesitate in using the in the future”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“The knee trolley was much safer than crutches particularly for people over 65. It would be good to be warned that the trolley can tip over if the legs get entangled with furniture and the edges of the trolley then cause quite bad bruising as a result of falling. If the edges were more rounded that would help. I had to use a sheepskin over the foam pads as they grazed my knee. The instructions would have been improved by a diagram of assembly. The terms and conditions were not written in plain English and could do with reviewing. Not very customer friendly. Sending to me and sending back was made very easy which was a big plus. What a pity they are so expensive to buy. The NHS could do with more of these trolleys.”

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Posted 9 years ago

“I was non weight bearing for 6 weeks & using crutches was hard work. The Knee Scooter was an absolute godsend. It meant I could easily get around safe, while protecting my leg. It also gave me independence which is so important I would recommend Wheel Freedom every time! Thank you so much”

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Posted 9 years ago

“My daughter had very bad SPD in pregnancy and was unable to walk the last few months. Unable to get a wheelchair through the NHS I found wheelfreedom through a few searches. They were simply amazing. Very quick delivery. Clear payment structure that was very good value for money. Collection equally swift and hassle free. All communication was clear and helpful. I cannot recommend this company enough for reasonably priced wheelchair hire. It allowed my daughter to get out and about those last few months and made a huge difference to her enjoyment of the pregnancy. Thanks for all your help.”

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Posted 9 years ago

“It was delivered and collected with no problem at all. Will use you again if needed. Thank you”

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Posted 9 years ago

“Wonderful service. Open on Saturday and delivered the scooter within 3 hours. Very pleasant and efficient.”

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Posted 9 years ago

“I was thrilled to be able to take part in family festivities, thanks to have the chair. On reflection I should have hired the next chair down as the bariatric chair was too big. I know where to go when I am in need of a wheelchair.”

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Posted 9 years ago

“We needed a wheelchair unexpectedly for our daughter as we were booked to go to Disneyland Paris and she couldn't walk far. I tried Disney twice by phone and didn't find them at all helpful in that they said we couldn't take a wheel chair from the park gates to the hotel (we were staying at a Disney Hotel) and part of the issue was the distance to get to the park gates! I eventually found that we could actually do this but I still couldn't find how many they had and also we couldn't reserve one to be at the hotel although they did give me a French number to try to hire one. I then checked on line and found 'Wheel Freedom'. I rang and confirmed that we could do a short term loan and we could indeed take the wheelchair abroad with us fully insured by them. The wheelchair arrived in the most ingenious box, from which we just wheeled out the chair and then stored the box at home while we were away. The wheelchair was light, easy to push and fold and also spotlessly clean. I know this is a long review but it was an impressive service, very reasonably priced and made our holiday much much easier. A. Macintyre”

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Posted 9 years ago

“Everything about this service was excellent. Staff were friendly, accommodating and helpful. The wheelchair was easy to operate and perfect for what we needed. We would definitely recommend Wheelfreedom and will happily use them again if the need arises in future.”

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Posted 9 years ago

“Needed a lightweight wheelchair for my husband for a couple of weeks only. Excellent service, delivery and uplift. Certainly made our life much easier.”

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Posted 9 years ago

“Great delivery & collection, great service, great products & not too expensive.”

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Posted 9 years ago

“I would like to thank Wheelfreedom who were an absolutely pleasure to deal with, when we urgently needed a specific pediatric wheelchair for my daughter, who broke her leg unexpedtly. The Wheelchair was delivered to our door step in less than 24hrs and gave her the freedom and the confidence to get moving...”

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Posted 9 years ago

“Excellent service, simple and easy to use. Quick response! Would recommend.”

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Posted 9 years ago

“Your services were wonderful and easy. I would recommend your services to anyone .”

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Posted 9 years ago

“I am delighted with the knee scooter and finding it a superior alternative to a wheelchair in the house. The good turning circle and the ease with which it takes edges of rugs and threshholds of doorways is notable, as is its lightness. I tried the leg trolley first which was really not at all as good. Also v. pleased with the promptness of delivery, and collection of the leg trolley and the scooter. I was concerned about the plaster on my leg chafing but that has not been the case. An excellent product and service.”

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Posted 9 years ago

“This is an excellent service, delivered exactly as promised.”

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Posted 9 years ago

“Your leg trolleys have been absolutely indispensable for the past two months while i have had a broken ankle. Unable to use crutches, I don't know how I would have managed without a leg trolley on each floor of my house. I can't thank you enough (and you delivered them within 24 hours!)”

Helpful Report

Posted 9 years ago

“Quick, efficient service. Easy to order and the chair was good quality. Helpful people.”

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Posted 9 years ago

Wheelfreedom is rated 4.9 based on 2,493 reviews