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wed2b Reviews

4.9 Rating 44,047 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £599-£1199 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 8th April 2026
Jade Teeling
wed2b 5 star review on 6th April 2026
Sophie
wed2b 5 star review on 16th February 2026
Louise
wed2b 5 star review on 31st January 2026
Virginia
wed2b 5 star review on 31st January 2026
Lisa
wed2b 5 star review on 7th December 2025
Gillian Blake
wed2b 5 star review on 6th December 2025
Lorraine
2297
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I recently bought my GORGEOUS wedding dress from the Brighton Wed2b store. I came with my mum and two mainds of honour and we were helped by Cara who was a DREAM. Her ability to listen to my rambelling ideas and bring out a dress that matched what I had in my head was amazing. She made the experience so lovely and I'm so pleased with my dress!
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(WED2B Brighton) - Posted 7 months ago
Thank you for sharing this incredible review with us, we are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. 💕Best wishes, wed2b
Posted 7 months ago
Louise was literally incredible. I was feeling quite anxious about my dress and what I would go for and she has made my entire dress hunt so much better. She was super friendly and reassuring and made me feel so confident and comfortable. Could not recommend enough!!!
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(WED2B Manchester) - Posted 7 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 7 months ago
Martha was so lovely was such a great experience
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(WED2B Chesham) - Posted 7 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day ✨ Best wishes, wed2b
Posted 7 months ago
I went to a couple of WED2B stores to find my dress and everyone I interacted with was incredibly friendly and helpful. Huge thank you to Nina for helping me find my dream dress!
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(WED2B Chesham) - Posted 7 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 7 months ago
I visited WED2B Manchester twice to try on dresses, and both times I was greeted by the loveliest staff who made me feel so welcome and supported. Chloe O, in particular, was absolutely amazing—her enthusiasm and positivity made the whole experience so special. She really listened to what I was looking for, helped me in and out of the dresses with such care, and always made sure I felt comfortable before showing my family. Chloe took the time to ask about my wedding plans and the overall vibe of the day, which helped her suggest dresses that truly matched my vision. She gave me plenty of time to enjoy each dress, encouraged me to try accessories (I will be buying and wearing a veil because of her), and made the whole process fun and stress-free. When I chose my dress, the team were so accommodating and allowed me to transfer a deposit I’d put down on a different dress the week before, which was such a kind gesture. My dress and underskirt were beautifully packaged, and now they’re ready and waiting for my big day next year. I couldn’t recommend WED2B highly enough—the whole experience was great from start to finish!
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(WED2B Manchester) - Posted 7 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! We wish you the very best with the rest of your wedding planning 💕Best Wishes, wed2b
Posted 7 months ago
I can’t say enough good things about Alice! She was such a huge help in finding my wedding dress on Saturday, and honestly made the whole experience so much easier and more fun than I expected. I had no idea what I really wanted going in, but she was super patient, really listened, and somehow knew exactly what would work for me.
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(WED2B Hinckley) - Posted 7 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 7 months ago
Voor een twijfelaar als ik is dit de ideale bruidswinkel. We zouden een 4-tal jurken passen. Ik sprak bij het begin enkele do's en don'ts uit en Anita kon me al snel 4 interessante modellen aanreiken. Ze stelde me gerust met een uitgebreide en eerlijke intro en beloofde me enkele accessoires te laten zien zonder te willen pushen. De 3de jurk was de ware. Prijs was ok, kwaliteit zullen we op de dag van de trouw moeten beoordelen. Je voelt af en toe wel verkoopstechnieken opduiken (dat heb je volgens mij overal) maar je bent vrij om daar tegenin te gaan! Dat wordt zeker benadrukt. Bedankt voor de hartelijke ontvangst, Anita. Ik kijk uit naar onze speciale dag met deze jurk!
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(WED2B Antwerp (BE)) - Posted 7 months ago
Jouw feedback is zo belangrijk voor ons - bedankt voor het delen van deze! Als er nog iets is, neem dan contact met ons op via klantenservice@wed2b.com en we zullen u graag helpen 💖 Beste wensen, WED2B
Posted 7 months ago
Elsa at the Carlisle store was absolutely amazing. She helped me find me dream dress and made it so much fun! She made me feel so comfortable, listened to what I wanted, and managed to pick out the perfect items for me. All the staff were lovely and so relaxed, there was no rush or pressure at all.
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(WED2B Carlisle) - Posted 7 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! 💖Best Wishes, wed2b
Posted 7 months ago
I was made to feel welcome the minute I walked through the door, Holli was brilliant and very helpful in finding my perfect dress, I highly recommend the Wednesbury shop, lovely friendly ladies
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(WED2B Wednesbury) - Posted 7 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 7 months ago
Lauryn Newquay... Lauryn was absolutely amazing, I had no idea what I wanted and have left with my dream dress. Lauryn made me feel so comfortable and I really enjoyed my visit!
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(WED2B Newquay) - Posted 7 months ago
Thank you so much for your wonderful recommendation. Lauryn and our Newquay team will be so happy to hear your kind words! Best wishes, wed2b
Posted 7 months ago
Op een rustig moment gekomen en binnen 2 uur mijn jurk gevonden. Paste perfect, moest alleen worden ingekort. Echt fantastisch geholpen.
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(WED2B Zaandam (NL)) - Posted 7 months ago
We waarderen je vriendelijke recensie enorm, en het was een plezier je in onze winkel te verwelkomen! Veel geluk en liefde voor jullie grote dag 💖 Liefs, wed2b
Posted 7 months ago
My visit to the Exeter branch was such a lovely experience. Zulema was incredible with her service, she was instantly on board with my particular vision and had so many tips and tricks up her sleeve to get my look to perfection! I felt so relaxed and comfortable working with her and was inspired by her passion and enthusiasm for her work. I felt so incredibly special! Thank you!!
wed2b 5 star review on 2nd September 2025
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(WED2B Exeter) - Posted 7 months ago
Thank you so much for sharing this lovely image with us, and many congratulations on finding your dream gown! If you are happy for us to potentially share it on our social media platforms, please reply #wed2bbride 💖Best wishes, wed2b
Posted 7 months ago
I received amazing service in the Nottingham store from Niamh. She really took time to understand my vision for the vibe of our wedding and what I was looking for in the dress. She was very understanding that this was my first time trying on dresses and gave a wide variety of options to really pin point what I was looking for.
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(WED2B Nottingham) - Posted 7 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 7 months ago
My daughter in law to be purchased a dress from the Derby branch of Wed2B abd the customer service was excellent from start to finish. In addition any queries I have and follow-up has been second to none! The customer care team go above and beyond and Tiffany in particular was so helpful. You won’t be disappointed if you shop here.
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(WED2B Derby) - Posted 7 months ago
Thank you for sharing this incredible review with us, we are so pleased to hear that you all had a magical time in store. We wish the bride the very best with the rest of her wedding planning. Best wishes, wed2b
Posted 7 months ago
Thank you so much to Katelin at Wed2Be Bolton. When I visited on 24th August, Katelin was so friendly and helpful, she listened to what I wanted and couldn’t have done enough to help me find the one, thanks to her expertise I found my wedding dress. As there was a slight rip on the train, Katelin informed me straight away of the process to get it repaired. I collected my dress on 1st Sept, I couldn’t wait to put my dress on again and Beth was so helpful and gave me some great advice. Can’t thank the ladies enough for their time and help. Honestly the lovely team at Bolton are brilliant, as soon as you walk in you feel at ease and you’re in the best hands. Thank you so much, you made wedding dress shopping a very special and memorable experience for me!
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(WED2B Bolton) - Posted 7 months ago
Thank you so much for your wonderful recommendation. Katelin and our Bolton team will be so happy to hear your kind words! Best wishes, wed2b
Posted 7 months ago
I started off trying on some dresses with a really lovely young girl (I can’t remember her name) she really listened to my requests and was very helpful. Another lady then joined in and felt very pushy and salesey and I was sold items I didn’t need and felt quite pressured to buy. I believe the items may also be non refundable. From speaking to other people it appears they have also had the same experiences at this store which is disappointing. I would like to add to this that following my complaint, the store still refused a refund of an unworn and unused item that still had tags on it. I also found on their Google reviews that a lot of people have had the same experience of being pushed into buying and having items added to their order that bump the price up so I am not the only one. I would highly reccomend not ordering here. My friend has cancelled her appointment too. It’s clear this company is more invested in taking money from people then providing a memorable experience.
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(WED2B Milton Keynes) - Posted 7 months ago
We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b
Posted 7 months ago
Ich war heute in Gotha und es war toll.Nadine hat mich sehr gut beraten.Und ich habe mein Kleid gefunden.Ich bin glücklich 🙂
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(WED2B Gotha (DE)) - Posted 7 months ago
Wir freuen uns so sehr zu hören, dass Nadine dafür gesorgt hat, dass du eine schöne Zeit im Geschäft hattest! Herzlichen Glückwunsch, dass du dein Traumkleid gefunden hast, vielen Dank, dass du uns daran teilhaben lässt. Liebe Grüße, Wed2b ♥
Posted 7 months ago
I really wish I didn’t have to write this, as the staff are genuinely lovely and welcoming so no complaints there. However the events after my purchase have been extremely upsetting as a bride. I emailed less than 24 hours after buying my dress to request a refund (well within the 14 day policy). At the time I hadn’t found another dress I liked so I was waiting for the right one to appear. When I finally found another dress I liked I was told the return/exchange period had passed even though I had acted quickly from the start. To make matters worse nobody told me about a “lay flat” rule for the dress. I hung it up as anyone would and now it has developed a visible stitching fault, making it unfit for purpose. When I raised this, I was simply advised to try and sell it myself knowing I wouldn’t get much for it and I can’t afford to make that kind of loss while needing to buy another dress. This has left me heartbroken, anxious and out of pocket still without a dress I’m happy with for my wedding. Brides should feel reassured and supported, not left in this position. If you’re considering buying a wedding dress here, please be aware of the proper aftercare and be aware that the support may not match your expectations, and you could end up in the same situation.
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(WED2B Bromley) - Posted 7 months ago
We are incredibly sorry for the situation with your beautiful wedding dress. Please accept our sincerest apologies. We understand you’ve already liaised with our Customer Care Team, and I can confirm we’ve reached out to offer a resolution. We truly value your feedback and take concerns like yours very seriously. Thank you for taking the time to share your experience. Kindest Regards, wed2b
Posted 7 months ago
Ein riesen Dankeschön an Mirella, die am Samstag meine gute Fee war und mir auf so geduldige und freundliche Weise geholfen hat, mit meinem Traumkleid nachhause zu gehen. Wir kamen direkt dran auch ohne Termin und haben uns von Anfang an wohl gefühlt.
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(WED2B Moers (DE)) - Posted 7 months ago
Wir freuen uns so sehr zu hören, dass Mirella dafür gesorgt hat, dass du eine schöne Zeit im Geschäft hattest! Herzlichen Glückwunsch, dass du dein Traumkleid gefunden hast, vielen Dank, dass du uns daran teilhaben lässt. Liebe Grüße, Wed2b ♥
Posted 7 months ago
What a pleasant experience it was to visit the St Paul's branch. The fact that there's no appointment system makes it so much more relaxed. We were not rushed one bit, not having to stick with the usual 1-hour slots. The assistant listened and had a great eye for what would suit my body shape. I said yes to my 5th dress! Each dress got closer and closer to THE ONE. Thank you. Highly recommended
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Posted 7 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 7 months ago
wed2b is rated 4.9 based on 44,047 reviews