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wed2b Reviews

4.9 Rating 44,260 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £599-£1199 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 5th September 2026
Kirsty
wed2b 5 star review on 30th August 2026
Mandy Hampson
wed2b 5 star review on 19th August 2026
Amy
wed2b 5 star review on 16th February 2026
Louise
wed2b 5 star review on 31st January 2026
Virginia
wed2b 5 star review on 31st January 2026
Lisa
wed2b 5 star review on 7th December 2025
Gillian Blake
2298
Anonymous
Anonymous  // 01/01/2019
I had the best morning! This is a lovely dress shop, with caring friendly and attentive staff that go above and beyond to make you feel special. Mary was helping me with my dress and she was amazing! So polite, easy to chat to and very attentive to what I liked and didn't like. I was showered in compliments and felt like a million dollars! Highly recommend popping in and seeing the lovely staff and beautiful dresses to choose from. Plus the prices are so competitive - you'll find exactly what you want for hald the price of most boutiques!
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(WED2B Leeds) - Posted 11 months ago
Thank you for visiting our Leeds store- we are so pleased you had a great time with us and we cannot wait to see you back in store to find your dream dress. 💖 Best wishes, wed2b
Posted 11 months ago
I initially was very nervous but from the moment I entered the shop I was made to feel relaxed and comfortable. The lady who booked us in was helpful, had a conversation around what style of dress I was looking for and then showed me the ones which most fitted. We had chance to browse before the lovely Tania in the Bristol store come to our aid. We tried on my choice of dress and several other dresses. She was honest and reassuring. We found my dream dress and accessories. Nothing was too much trouble. The process was stress free and enjoyable despite my initial nerves!!
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(WED2B Bristol) - Posted 11 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 11 months ago
Grace was amazing! She is so friendly and the 3 ladies there all gave me thier full attention. It was an amazing experience and im gutted its over! I might just get divorced so I can have the experience all over again! Lol!
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Posted 11 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 11 months ago
From the moment we walked in everyone was so friendly and helpful. Tilly went above and beyond to find the perfect dress for me. All the staff were professional and knowledgeable. Thank you for helping me find the perfect dress. The only thing I would recommend is offering tea, coffee or water on arrival. I understand no drinks policy around the dresses but maybe a facility for this on arrival and make customers aware and put signage up to say no drinks allowed in fitting rooms and around the dresses.
wed2b 5 star review on 16th September 2025 wed2b 5 star review on 16th September 2025 wed2b 5 star review on 16th September 2025
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(WED2B Chelmsford) - Posted 11 months ago
Thank you so much for your wonderful recommendation. Tilly and our Chelmsford team will be so happy to hear your kind words! Best wishes, wed2b
Posted 11 months ago
Hidden costs - disappointing experience. You’re not able to look at the dresses yourself. There was no enthusiasm from the members of staff at all. When purchasing a nearly £1000 wedding dress, we were made to feel stupid when questioning why the bill was such a big increased to what was initially told to us. You do not get notified at any point in this experience that they charge you extra for the hanger for the dress. I asked for an itemised breakdown of each item and the hangers, dress bag covers or boxes they come in were missed off. I only know this as I saw the screen at checkout. When asked to remove certain items from the total bill staff gave each other looks of disgust and made us feel so awkward and this has totally tainted this experience for the Bride now. Thankfully she loves the style and fit of the dress but this was the only plus side to the day. When spending £1000 in your store this is not the experience that we expected at all!
Helpful Report
Posted 11 months ago
Thank you for this feedback. We can confirm that all storage items and accessories are all chargeable items, and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best intentions at heart, and this would have been offered to you once it was decided that this was your dream gown, to ensure that no harm can come to it and that your perfect look was complete - we know how special it must be to you. Please do reach out if you would like further support. Kind regards, wed2b
Posted 11 months ago
BRIDESMAIDS BEWARE!!!!! Would leave no stars if it was possible to. We tried on bridesmaids dresses in the Shirley Birmingham store, and the staff then ordered what they decided were the appropriate sizes for us. When they arrived they were both too small, almost impossible to do up, and extremely uncomfortable to wear for 10 minutes - never mind a whole day. The store manager seemed pleased with herself when we went in and she managed to do the zips up. When we said they were not comfortable to wear all day, she 'joked' to my teenage daughter that she 'didn't need to breathe' We weren't laughing and I'm not sure why she felt it appropriate to joke given what was to follow... Another staff member asked my daughter how old she was as if it was her fault for growing! No-one from Wed2b has acknowledged that it isn't a one off - both dresses are too small! Both in store and 'customer care' went straight into blame the customer mode. They are more interested in quoting a 1/2 inch tolerance and the paperwork we had signed than trying to help us. (The manager measured the dresses and the sample dress in front of us and I am convinced there was more than the magic 1/2 inch difference, but no-one acknowledges this.) We had to ask them if they could get dresses in the next sizes up. It seems 8 weeks is the minimum order time and they don't have any stock, therefore we were stuck with the small ones! Not once did they try and help solve the problem as they are more interested in blaming the customer, and clearly have no basic understanding that a wedding is such an important occasion. We had to find second hand dresses on Vinted to be able to match with other bridesmaids who used a different store! We were never measured. We tried on samples and they made the order for us. They clearly ordered them both wrong and didn't allow for this 'tolerance' but are blaming us and refusing a refund. So we are stuck with two dresses which don't fit, whilst wearing second hand dresses to a wedding!!! Customer care's response was 'great you have found dresses that fit. You can always sell the other ones privately'!!! They use a lot of empty words claiming they understand the stress and difficulty but offer no help, apology or refund. Utterly appalling company. Once they have your money they are not interested. I can't imagine working there. Customer Care have no way to help customers. Once they have your money they have no interest to help you. I have since found similar reviews on sizing, however they seem to be filtered out and difficult to find. I hope this saves someone the stress and upset that this has caused our family.
Helpful Report
Posted 11 months ago
Thank you for sharing your feedback, we understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride and bridesmaid to feel amazing whilst with us, and enjoy every minute of their experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. We are sincerely sorry for any inconvenience caused by the resolution that was reached. We wish you all the best for your special day. Kind regards, wed2b
Posted 11 months ago
Heb een zeer mooie ervaring gehad (in Gent) dankzij Sohad! Zij heeft mij enorm geholpen bij alles, & was heel lief! Ik ben zeer blij met de keuze van mijn jurk & kan niet wachten tot men trouw! Dankjewel 😍
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(WED2B Gent (BE)) - Posted 11 months ago
We waarderen je vriendelijke recensie enorm Cara. Het was een plezier je in onze winkel te verwelkomen en fijn dat Sohad je zo goed heeft geholpen. Veel geluk en liefde voor jullie grote dag 💖 Liefs, wed2b
Posted 11 months ago
Aqeelah was outstanding - so kind, patient and uplifting. It was like having a friend help you try on and choose dresses. I wouldn’t have wanted anyone else to guide me through my first experience of trying on wedding dresses! Thank you so much Aqeelah - I feel very lucky to have been allocated you!
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Posted 11 months ago
Thank you so much for your review - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 11 months ago
We visited Wed2Be in Manchester. Abi served us and couldn’t have been more helpful. She was courteous and pulled dresses just like my daughter’s description. We had a lovely time, my daughter got her dress, veil, headdress and belt. The only disappointment was Wed2be don’t do bridal shoes. 10/10 for Abi and the amazing dresses.
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(WED2B Manchester) - Posted 11 months ago
Thank you for sharing this incredible review with us, we are so pleased to hear that you and your daughter had a magical time in store. We wish the bride the very best with the rest of her wedding planning. Best wishes, wed2b
Posted 9 months ago
Ik ben onwijs goed geholpen door Naomi in Rotterdam! Na het doornemen van mijn inspiratie foto’s, kwam de eerste ronde jurken. Uiteindelijk was de eerste jurk dé jurk! Ik voelde me zeer op m’n gemak tijdens het passen en het was een hele positieve ervaring.
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(WED2B Rotterdam (NL)) - Posted 11 months ago
Dank je wel voor je lieve recensie en voor je bezoek aan onze winkel! We wensen je het allerbeste voor jullie grote dag 💖 Liefs, wed2b
Posted 11 months ago
The wonderful Sally and team at Wed2B Camberley made my whole wedding dress experience! After a quick chat about styles I thought I may like, Sally began picking out a few dresses. She then picked out other dresses based on what I liked/didn’t like. We then whittled it down to 2 fabulous (and very different) dresses and Sally advised on alterations such as adding some off the shoulder sleeves which led me to falling in love with the one! I spent 4 hours with Sally and she could not have been more kind, patient and professional. Could not recommend Wed2B Camberley enough, a huge selection of dresses at amazing prices. The accessories available were the cherry on top of the most special day. Beaming smiles and teary (happy) eyes walked out the shop- thank you.
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(WED2B Camberley) - Posted 11 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 11 months ago
Layla and Allison working overtime on a Sunday, understaffed with a smile on their faces and even with a line out the door made sure I got to take my ‘ I said yes to the dress’ photo. These incredible ladies helped me find THE DRESS! It was my first time evening looking for a dress and I literally left with the first dress I tried on because I just knew and even when my mum and maid of honour preferred another dress, Layla was there to make sure I left with the dress I really wanted and I can’t wait to wear it now! Thank you again! Like I told them both, they deserve a raise :)
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(WED2B Surbiton) - Posted 11 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 11 months ago
Lauren was kind, helpful and knowledgeable. She really put my daughter at her ease. We tried on so many dresses and nothing was too much trouble......overall it was a lovely, relaxing beautiful experience. Thankyou so much Lauren for your help.
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Posted 11 months ago
Thank you for sharing this incredible review with us, we are so pleased to hear that you all had a magical time in store. We wish the bride the very best with the rest of her wedding planning. Best wishes, wed2b
Posted 11 months ago
Het was een heel leuke ervaring we hadden en super madam (Nairobi) Ze was super enthousiast en zeer behulpzaam, ik heb dankzij haar mijn droomjurk gevonden.
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(WED2B Antwerp (BE)) - Posted 11 months ago
We zijn zo blij om dit te horen Shauny, dankjewel voor het delen van jouw mooie woorden! Gefeliciteerd met het vinden van jouw droomjurk, we wensen jou het allerbeste voor jouw speciale dag. Liefs, wed2b ❤️
Posted 11 months ago
We went to the Glasgow store an l cant express enough how the staff were all so helpful expecially the manageress Michelle who took such good care of us and she helped find me beautiful dresses and l said yes to my favorite dress, the time we were in there we heard lots of claps and cheers for saying yes to the dress it was such a lovely day and made me feel like a princess 👸 ❤️ we need shops like this in Aberdeen and Inverness hint hint so management you would do so well as nothing compares to this shop idea.
wed2b 5 star review on 15th September 2025
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(WED2B Glasgow) - Posted 11 months ago
Congratulations on finding your dream dress, thank you so much for sharing this beautiful photo, you must be so excited! Thank you so much for your wonderful review. Michelle and our Glasgow team will be so happy to hear your kind words! Best wishes, wed2b
Posted 11 months ago
Met mijn dochter Sophie in Antwerpen geweest , dankzij Leen een prachtig kleed voor haar gevonden . Dank u voor de uitstekende service .
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(WED2B Antwerp (BE)) - Posted 11 months ago
Dankjewel dat je de tijd genomen hebt om deze review te schrijven over onze winkel in Antwerpen. Wij zijn blij om te horen dat je zo goed geholpen bent worden door Leen. Wij wensen je een onvergetelijke trouwdag toe in jouw droomjurk. Liefs Wed2b ❤
Posted 11 months ago
Alana was very helpful, attentive and patient and with her help I said "yes to the dress" overall I am so very happy with my dress other service I received here today! Thank you all so much :)
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Posted 11 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 11 months ago
Kate did amazing job! Made me feel like a princess. I love my wedding dress Thank you 😊
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(WED2B Gateshead) - Posted 11 months ago
Thank you so much for your wonderful recommendation. Kate and our Gateshead team will be so happy to hear your kind words! Best wishes, wed2b
Posted 11 months ago
Unlike other wedding shops where you are properly fitted and made to feel special, I was just fitted into oversized wedding dresses, and they didn’t pin them in like other shops do. The young assistant who helped me was lovely, but she didn’t seem very knowledgeable and the experience didn’t feel personal at all. I couldn’t even look at the racks myself, and although I was told I would be asked to rank the dresses, this never happened. She seemed more focused on selling accessories than helping me find a dress. Other shops have tried to get to know me and make the experience enjoyable, but here it felt like they weren’t bothered. I wouldn’t recommend Wed2Be, though I’m glad some people have had good experiences.
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(WED2B Hull) - Posted 11 months ago
We are so sorry to hear of your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. We do not pin our dresses in store as we want to keep them in the most pristine condition possible, the dresses in our stores are sold off the peg for a bride's special day. We apologise for any disappointment this may have caused. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. Please get in touch with our Customer Care team at customercare@wed2b.com if you'd like to discuss your visit and we will do our best to help find your dream dress. Best wishes, wed2b
Posted 11 months ago
Meg was so patient with me and my family, wanting to try on any and all styles of dress. She made me feel so comfortable during the try ons and I walked out with a dress I absolutely love!
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(WED2B Ashford) - Posted 11 months ago
Congratulations on finding your perfect look – we are so thrilled for you! Thank you for your lovely feedback, our Ashford team will be so excited to read this 😊 Best wishes, wed2b
Posted 11 months ago
wed2b is rated 4.9 based on 44,260 reviews