wed2b Reviews

Name: wed2b
Address: 6 Precedent Drive, Rooksley, Bradwell Common, 6 Precedent Drive, Rooksley, Bradwell Common, Milton Keynes
Rating: 4.92

4.9 Rating 44,127 Reviews

98 %

of reviewers recommend wed2b

Company Reviews

Info

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £599-£1199 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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2296

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Milly was wonderful. Couldn’t have had anyone to help us better !”

Helpful Report

Posted 2 months ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Posted 2 months ago

“The staff are really helpful and listen to what you want. They bring the dresses to you based on what you tell them. You get in the whole experience. I did find my dress, but found the extras that are added on at the end, a bit extravagant and they dont tell you that you can take these off and you feel awkward to ask. If you pkan to purchase, take your own coat hanger, dress box and dress cover. Maybe even buy your own underskirt. You will be shocked at how much each of these items are seperately.”

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(WED2B Wednesbury) - Posted 2 months ago

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Wednesbury team will be so happy to read this 😊 Best wishes, wed2b

Posted 2 months ago

“An einem Donnerstag betrat ich das Ladeb in München, ohne Termin, in der Hoffnung, mir eine Idee über mein Brautkleid zu verschaffen. Ich hatte auch ein Foto von einem Kleid dabei, das momentan mein Favorit ist, aber leider war es nicht vorrätig. Trotzdem wurde ich von Lena bedient und beraten, der hilfsbereitesten, nettesten und lustigsten Verkäuferin, die ich je getroffen habe. Sie hat mich fantastisch beraten und ein Kleid gefunden, das perfekt zu mir passt. Vielen Dank, Lena, für den hervorragenden Service und deine Geduld! Ema”

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(WED2B Munich) - Posted 2 months ago

Liebe Ema, Wir freuen uns so sehr zu hören, dass unsere Lena mit ihren liebevollen Art dafür gesorgt hat, dass du eine schöne Zeit im Geschäft hattest! Herzlichen Glückwunsch, dass du dein Traumkleid gefunden hast, vielen Dank, dass du uns daran teilhaben lässt. Liebe Grüße, Wed2b ♥

Posted 1 month ago

“Five stars for Wed2B! I found my wedding dress here and couldn’t be happier. Carla was such a joy to work with—she made the whole process easy, stress-free, and fun. Thank you, Carla, for helping me find "the one!"”

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Posted 2 months ago

Thank you for sharing this beautiful photo with us, we are so happy to hear we were able to find you your dream dress. We wish you the very best for your special day. Kind regards, wed2b

Posted 2 months ago

“I came in yesterday 06.04.2026 and was assisted by Yas. I had such a good experience with her. She was absolutely great and knew exactly what she was talking about and really helped me find my dream dress. I was in the shop for over two hours. She was so patient and I can’t thank her enough as I’ve had such a good experience. I will be letting my friends and family know about you and we will definitely be coming back and recommending your store very grateful thank you so much. X”

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(WED2B Southampton) - Posted 2 months ago

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Posted 2 months ago

“I went to a few wed2bs on my dress buying journey. I first went to Southampton and tried a few on, beautiful dresses but didn’t feel strongly about any of them. Then on a weekend in London with my family we went to the London store. And my god what an experience! The lady who helped us was absolutely incredible, she really listened to what I was after and continuously brought out the most stunning dresses, exactly to my taste. She made the whole experience something I will never forget! I’m so regretful that I don’t remember her name, but I have included her in my picture so she can get the credit she deserves. Anyway, I loved at least four of the dresses we tried on and couldn’t make a decision so we walked away. But I did finally make a decision and I bought ‘Robbie’ in your Milton Keynes store whilst I was in the area. Everyone was lovely in the other stores, but I just want the credit given to the wonderful lady in your London store. She is insanely good at her job!”

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Posted 2 months ago

Thank you so much for sharing your kind words and this beautiful photo Sophie! We are so pleased to hear this, and we hope you have a magical big day 💖 Best wishes, wed2b

Posted 2 months ago

“Went to the Brighton store back in January and said yes to the dress after trying on 4 dresses until I saw my dress on the 5th go… poppy listened and understood what I liked and didn’t liked, knew what would suit my body shape aswell. I felt comfortable and welcomed as soon as I walked in there. I would happily recommend this store and how lovely the staff were. One happy bride to be xxx”

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(WED2B Brighton) - Posted 2 months ago

Thank you so much for your wonderful recommendation. Poppy and our Brighton team will be so happy to hear your kind words! Best wishes, wed2b

Posted 2 months ago

“They were absolutely lovely synthias was so sweet and supportive really made me feel amazing!”

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(WED2B Southampton) - Posted 2 months ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Posted 2 months ago

“I arrived at Rotherham store with my Daughter Emily ,We were greeted by warm friendly staff , Josie who looked after us was absolutely amazing helping us find the most beautiful dress for my Daughter's wedding”

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(WED2B Rotherham) - Posted 2 months ago

Thank you for your kind review, and for coming to see us! We wish her all the best for her big day 💖 Best wishes, wed2b

Posted 2 months ago

“Went into Wed2b this week and I couldn't have asked for a better experience. I went in two days in a row, the first day I had Tiana helping me who was so patient, realised my look and what I wanted completely and was so professional. The second day, I was served by Daisy, who was equally as supportive, professional and friendly. Both Daisy and Tiana made me feel super special before the big reveal to my mother and made the experience the best it could be. The dresses are gorgeous, well made and the women in the shop really know what they are talking about. The shop is beautiful as well. Would 100% recommend!”

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(WED2B Swansea) - Posted 2 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 2 months ago

“Visited the WED2B store in Stoke this afternoon and had such a lovely experience. Grace looked after me and was absolutely wonderful, so friendly and helpful without any pressure at all. I was able to browse, try on as many dresses as I liked, and just enjoy the whole process. All the staff were really kind and welcoming, which made me feel completely relaxed. And the best part… I found my dress and took it home so no waiting around! 😊 Couldn’t recommend it more 💕”

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(WED2B Stoke) - Posted 2 months ago

Thank you so much Kim, your recommendation is wonderful and we’re so pleased that Grace and our Stoke team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Posted 2 months ago

“From the second I walked in through the door and meet Alex I felt in safe hands. Left having picked my dress and feeling like a queen. Fab quality at a great price also but Alex made it a 5 star experience”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Posted 2 months ago

“I would give 0 stars if I could. My daughter purchased a dress and accessories, paper and box from Rotherham store. Upon opening the box when she went for alterations there were visible marks all over the dress. I raised concerns with customer services who at first were apologetic and asked for us to return the dress to store to have it cleaned. After a few more emails they then retracted in this and are not willing to help at all. As the lady before - I suggest you check your items before they pack away as they are unwilling to help afterwards. Total disrespectful company - avoid!”

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Posted 2 months ago

“I visited the Rotherham store today. They were all lovely, welcoming and easy to talk to. I felt no pressure to buy. I was a bit guttered as the dress i wanted from the website, they didnt have my size. I looked at the dresses on the rails, beautiful but not in my size. Then i found my dress, my size, the only one. I tried it on, i instantly fell in love with it. My consultant, Lana, was lovely, made me feel at ease. She took on board everything i said. I tried on another dress, but i knew i loved the one i had, so i didnt try on anymore. Thanks to you all.”

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(WED2B Rotherham) - Posted 2 months ago

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, Lana and our Rotherham team will be so excited to read this 😊 Best wishes, wed2b

Posted 2 months ago

“Tina in Belfast store was amazing. I’m a second time older bride and she made the whole experience enjoyable and understood exactly what I was looking for. Thank you Tina”

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(WED2B Belfast) - Posted 2 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 2 months ago

“I had a genuinely awful experience with Wed2Be in Milton Keynes and would strongly advise others to avoid. I purchased a dress and was assured at the time of purchase that the dress and underskirt would be properly checked before being packed. However, when I tried it on at home just a few days later, I found visible marks across the dress and underskirt, as well as a loose button on the dress. I reported this immediately and returned to the store, but the way the situation was handled was extremely concerning. Initially they were very hostile and asserted the fact they do not issue refunds. I argued the fact the items were faulty and therefore eligible for a refund under their policy. The items were taken away from me into a separate room, and I was not asked to point out the marks at that time. Later, when I was finally asked to show the issue, the underskirt presented to me no longer had the marks that were clearly there before. She had swapped it out for a different underskirt. This is seriously concerning and shows they are a dishonest company lacking any integrity. Although a refund for the dress was eventually given, this only happened after I had to push for it. I was also unable to get a refund for the faulty underskirt, and am also now left with the underskirt. sleeves and a veil for a dress I now no longer have. On top of this, additional charges for boxes, bags and hangers were added without ever being explained or agreed. When I raised this, I was told I would have been told about them which is simply untrue. I was with 5 other people on the day who can also confirm they were not mentioned at any point. Being made to feel I was being dishonest, rather than having my concerns taken seriously, was extremely frustrating. To make matters worse, the boxes and bags themselves have an extremely unpleasant smell so can’t even be used. Overall, the service was defensive, dismissive and lacked transparency throughout. Instead of resolving a clear issue, I was made to feel like the problem. This is not the level of service anyone should expect when purchasing something as important as a wedding dress. I would strongly recommend going elsewhere.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience and it is very disappointing to hear that on this occasion, we have not met this expectation, please accept our sincerest apologies. We hope we have managed to resolve everything for you but if you think we can help any further then please do reach out to customercare@wed2b.com We wish you all the best for your special day. Kind regards, wed2b

Posted 2 months ago

“Visited the baker Street store, was warmly welcomed by the manager. Later on I was assisted by the lovely and amazing customer assistant Hannah, who listened to what I was looking for, she talked me through the whole process. She spotted exactly what I was looking for in no time, she was very kind, patient, so professional, everyone was at ease with her, it's so great to have such great customer service while shopping for something that special. I definitely recommend 100% and it is also quite affordable and good quality.”

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Posted 2 months ago

“Had a fantastic experience at Wed2b. Fiona was brilliant. She listened, was endlessly patient, extremely knowledgeable & never made us feel pressured. Beautiful dresses & excellent value.”

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Posted 2 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 2 months ago

“The staff at the Birmingham wed2b store are extremely polite, friendly and most of all very professional. The whole experience of my daughter choosing her wedding dress was very happy and relaxed experience. Thank you Jenni and Katie xx”

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(WED2B Birmingham (Central)) - Posted 2 months ago

Thank you so much for your recommendation - we are so happy to hear that we were able to give your daughter the 5-star service that she deserves! We wish her all the best for her special day 😊 Best Wishes, wed2b

Posted 2 months ago

“FAO Manchester Branch I recently visited your Manchester store with my bridesmaids on Saturday to try on wedding dresses for the first time. This was a special, pre-planned day for us all, and given our busy schedules, it was something we had really been looking forward to. Sadly, the experience was extremely disappointing, and it makes me genuinely upset that what should have been a memorable and exciting milestone is now something I would rather forget. From the outset, the experience did not meet expectations. We arrived at around 12pm, and prior to this, I had contacted your customer care team who advised that if appointments were not immediately available, my name could be taken and I would receive a message when a consultant was free. However, upon arrival, a staff member named Ocean informed us that this was not how the Manchester store operates, and that I had been misinformed. She explained that this system had been trialled previously but was discontinued after two weeks. Instead, we were told we would need to wait in-store until someone became available, which could potentially take hours. We decided to leave and return later, and fortunately, when we came back, we were seen relatively quickly. My consultant was Ocean, who asked whether I was looking to purchase or just browsing. I explained that this was my first time trying on dresses and I was simply trying to get a feel for different styles. I also showed her several dresses I had favourited online, though she advised that around half of them were not available in-store. The most upsetting part of the experience occurred shortly after I began trying on dresses. After trying on just one dress, I changed back into the fitting area, wearing only my underwear, with the consultant present. At that point, she informed me that the appointment would have to be ended immediately as I had apparently marked the dress with tan. She then went on to explain that due to store policy, and because consultants work on commission, they would not be able to sell the dress that day and would instead need to spend time cleaning it. I found this incredibly embarrassing and upsetting. Many brides-to-be wear some form of tan, and if this policy is enforced so strictly that it results in appointments being abruptly terminated, it should be made very clear in advance. As mentioned, I had contacted customer care beforehand and nothing was raised, and I have also seen no clear information about this policy on your website. Given that I had made it clear from the start that I was browsing rather than buying on the day, I cannot help but feel that this influenced the decision to end my appointment so quickly, possibly to prioritise other customers. If so, this is extremely disappointing, as wedding dress shopping should not feel driven by commission in this way. Overall, this was a very upsetting experience that was handled poorly and lacked both sensitivity and professionalism. What should have been a special and memorable day was unfortunately ruined.”

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(WED2B Manchester) - Posted 2 months ago

Your feedback is so important to us – thank you for sharing this Sam! If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Posted 2 months ago

wed2b is rated 4.9 based on 44,127 reviews