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wed2b Reviews

4.9 Rating 43,960 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £499-£999 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 16th February 2026
Louise
wed2b 5 star review on 31st January 2026
Virginia
wed2b 5 star review on 31st January 2026
Lisa
wed2b 5 star review on 7th December 2025
Gillian Blake
wed2b 5 star review on 6th December 2025
Lorraine
wed2b 5 star review on 6th December 2025
Beth
wed2b 5 star review on 5th December 2025
Fiona Mulvey
2295
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mimi was exceptional. My sister did not even need to try on lots of dresses because Mimi seemed to know exactly what she was asking for. She was incredibly patient and kind, and her colleagues were too when giving their input in passing. Great experience, thank you ladies!
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Posted 1 month ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 1 month ago
I went in today wait a vague idea of what I thought I wanted and might like in a dress for a small wedding in a registry office, with a meal after and possibly then a garden style family party on another day. I was helped by Tahlia, who had a good knowledge of the dresses and really listened to what I wanted! The first dress she brought out was perfect and although I tried on several other dresses in different styles it’s true what they say, when you find the dress you know it’s the one! Tahlia gave me plenty of time in the dress and was amazing! I left with a dress and as I every happy bride to be! I went to the Surbiton branch although Tahlia said she normally works at the Bromley branch!
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Posted 1 month ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 1 month ago
Ich wurde heute von der lieben Maya beraten und es wahr meine erste Anprobe. Man wurde direkt sehr freundlich empfangen und die Dame wusste wie man einem etwas die Nervosität nehmen kann. Die Beratung wahr super ,sehr kompetent und man hat sich sehr wohl Gefühlt . Es gab eine entspannte Atmosphäre und es wurde sich viel Zeit genommen um ausgiebig zu beraten und auch das richtige zu finden . So bin ich heute fündig geworden und hab durch die liebe Maya mein Traumkleid mitnehmen dürfen . Vielen Dank an für diese tolle Beratung ,ich kann es nur jedem weiter empfehlen. 5 Sterne :)
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(WED2B Moers (DE)) - Posted 1 month ago
Liebe Jessica, vielen Dank, dass du dir die Zeit genommen hast diese schöne Bewertung zu teilen. Es bedeutet uns sehr viel, wenn wir so tolle Kommentare von unseren wunderbaren Bräuten hören, wie unser Team und vorallen unsere Maja einen unglaublichen Job gemacht hat, um dir auf deiner Hochzeitsreise zu helfen! Liebe Grüße, Wed2b♥
Posted 1 month ago
Amazing experience. Lia was brilliant and made me feel at ease. Ended up buying a stunning dress. Thank you so much
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Posted 1 month ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 1 month ago
Absolutely professional approach from walking through the door, until leaving the store with the veil of my dreams and being accompanied by the lovely staff. Very personal touch to any needs I had, willing to help, take pictures, but also to leave you in private when you need! Amazing customer service that I hope to find in all stores. Thank you for everything!
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Posted 1 month ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 1 month ago
I can't thank Donna and the trainee enough. In the Liverpool store they were absolutely unbelievable. Made me feel calm and gave reassurance. Listened to my insecurities and picked out THE dress straight away. I love it, thank you.
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Posted 1 month ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 1 month ago
Amber was amazing, helped me to pick a dress super quickly and made me feel very welcome
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Posted 1 month ago
Thank you so much for your wonderful recommendation. Amber will be so happy to hear your kind words! Best wishes, wed2b
Posted 1 month ago
I bought my wedding dress from Wed2B a few months ago and I still think about what an amazing experience it was. Lou is such a lovely lady, she made me feel so comfortable and gave me so many dress options to try on. Not once did I feel rushed or pressured, the whole environment was super calm and accommodating. The dressing rooms were very spacious and bright, which was perfect for trying on different styles of dresses. Would 100% recommend. Absolutely stunning place 🤍
wed2b 5 star review on 23rd January 2026
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(WED2B Exeter) - Posted 1 month ago
Thank you so much Tilly, your recommendation is wonderful and we’re so pleased that our Exeter team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b
Posted 1 month ago
Thank you to the lovely staff at Wed2b Norwich for helping me to find my dress. Honestly I couldn't have received a better service from such a welcoming team of kind and approachable women. Big thanks to Molly, and in particular to Storm, who picked out a dress that I hadn't even considered trying on that was the one I chose in the end! X
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(WED2B Norwich) - Posted 1 month ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 1 month ago
Aimee lasso patient and helpful putting me at ease and making me feel confident. She was great at making suggestions of styles and helping me to find the dress, Thank you
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(WED2B Southampton) - Posted 1 month ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 1 month ago
Me and my mum came here to find my wedding dress, and the whole experience was beautiful! The ladies were fabulous. They couldn't do enough for me. I had the lovely Eva who helped me find my dream dress and she was just fantastic. She was so patient with me and understood what I would like, and went above and beyond. Thankyou so much Eva for giving me and my mum such a lovely day. The dresses are stunning, the problem is I wanted all of them! Thankyou once again ladies. Katie X.
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Posted 1 month ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 1 month ago
Greta - Norwich store amazing experience, couldnt of done it without Greta she was amazing and so lovely and helpful. She made the experience so exciting and genuinely so excited for me. She is a credit to the store! cant praise her highly enough!
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(WED2B Norwich) - Posted 1 month ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 1 month ago
This was the dream wedding dress shopping experience. Shannon at Wed2B Ashford was superb! So knowledgeable and patient. She made me feel at ease with her lovely manner, and ensured I found the best dress for me. Thank you for the best experience in Ashford, and most stunning dresses.
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(WED2B Ashford) - Posted 1 month ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 1 month ago
I had a brilliant experience at Wed2b Leeds, it was so much better than I had imagined! I had a personal consultant who asked me lots of questions about what I liked and didn't like, she picked out dresses for me and the 5th one I tried on was perfect! Thank you Ruby for a great experience, I adored wearing my dress and cape and it was exactly right.
wed2b 5 star review on 20th January 2026
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(WED2B Leeds) - Posted 1 month ago
Thank you so much for sharing your kind words and this beautiful photo Sarah! We are so pleased to hear this, and we hope you have a magical big day 💖 Best wishes, wed2b
Posted 1 month ago
From when i walked in amiee was assigned to help me. I'm a very self conusious person but she put me at ease stright away and helped me at every stage. She is a credit to the shop. I have found my dress and I believe it is because amiee made me feel so comfortable.
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Posted 1 month ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 1 month ago
Went on sat 17th waited 2 hours to try on 3 dresses that I liked to find out they didn't have my size in any of them so couldn't try on at all no drink machine or water to have a drink while you wait needs looking at brides need to be told when they come in look to see if we have your size in a dress that you like before you decide to wait was nit very happy
Helpful Report
Posted 1 month ago
We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b
Posted 1 month ago
Wait time was 3HOURS despite being told it would be half hour to an hour. When approaching the manager to ask how much longer it could be after we noticed there were two staff members actually behind the front desk and two staff to one bride, and there being two empty dressing rooms, the Managers response was rude and dismissive. Her reply was “Don’t know I’m going to get a drink so il let you know in 10 minutes” We had infact sat there for 3 hours with no drink offered to us, yet brides trying their dresses on were given water. We were a party of two brides. Got the impression manager wanted us to actually leave rather then see to us at this point as it was 6pm and the shop shuts at 6pm. Two staff members had finished and left the shop whilst we were still sat waiting. When my party member gave them their friendly criticism about how we found the no appointment system, manager was rude again, was not empathetic at all. And told us “not” to leave a review on “her” shop but to contact customer service about it. Manager also told us we should have come at 9am as it’s less busy? Having said that the shop is non appointment needed.. but then you get booked an appointment slot whilst there? Very misleading. Manager told us to get out of “her” shop after not welcoming our points nor understanding as one members of the party came all the way down from London. All the above has been sent as a formal complaint anyway.. but would advise anybody not to go here for their magical wedding dress experience. What should have been a fun day for two new brides to be, was long, deflating and felt like we were an inconvenience. All other staff were nice and some apologised to us throughout. Manager never once apologised but stated several times she’s had a lot of brides to see to when walking past us sat on sofa waiting. Each time we were understanding and reassured it wasn’t their fault. But towards the end with 2 staff behind front of desk, two staff to one bride and two dressing rooms empty. We no longer felt understanding. We have several friends engaged and have advised them not to try this shop. 3 hours waiting with not one apology from manager or urgency for us to be seen is not appropriate and would not recommend this shop to anybody.
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(WED2B Derby) - Posted 1 month ago
Thank you for sharing your feedback. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. We understand that you are currently liaising with our Customer Care Team regarding this matter and please be assured, we will do our best to assist you. Kind regards, wed2b
Posted 1 month ago
We had a very warm welcome from Ann she made me feel so comfortable and knew exactly what I was looking for in a dress we really did have a great experience such a lovely person thanks for helping me find the one and also got my daughters communion dress for her big day she felt like a princess
wed2b 5 star review on 18th January 2026
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Posted 1 month ago
Thank you so much for taking the time to share this lovely review Rachel. Congratulations to you and your daughter on finding your dream dresses. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b 💕
Posted 1 month ago
Went in to just have a look to see what style I liked, and had the lovely Georgia pick out some dresses and found the one! Had to go back the next day and buy it! Totally different to what I thought i wanted but so so happy! Thanks again Georgia for a great experience!
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(WED2B Glasgow) - Posted 1 month ago
Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Glasgow team will be so excited to read this 😊 Best wishes, wed2b
Posted 1 month ago
I had the most wonderful experience buying my wedding dress at Newquay Web2b. From the moment I walked in, I felt welcomed and truly listened to by everyone there. Megan was absolutely amazing so kind, patient, and knowledgeable. She helped me find the dress, which was completely the opposite to what I thought! The whole team made the entire experience feel special for myself, my mum and my sister, as well as making it stress free. I couldn’t have asked for better morning during such an important moment. Highly recommend! Thank you x
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(WED2B Newquay) - Posted 1 month ago
Thank you for sharing this incredible review with us, Emily. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b
Posted 1 month ago
wed2b is rated 4.9 based on 43,960 reviews