Name: wed2b
Address: 6 Precedent Drive, Rooksley, Bradwell Common, 6 Precedent Drive, Rooksley, Bradwell Common, Milton Keynes
Rating: 4.92

“Visited the Manchester store today and had Isabella as our assistant. She was fabulous! The first two dresses she picked for me were perfect, but she also had me explore other options to make sure I was certain. I ended up saying yes to the second dress! Plus the price was extremely reasonable. I would definitely recommend.”

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(Wed2b Manchester) - Posted 1 month ago

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Posted 1 month ago

“I had the best experience at Wed2b Bolton store with Jorja helping us, she made me feel listened to in what I was saying I liked and wanted about a dress, the first dress she brought over I bought it was perfect she knew exactly what I was looking for! Amazing experience from start to finish would highly recommend. Thank you again! Xx”

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(Wed2b Bolton) - Posted 1 month ago

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Posted 1 month ago

“Vandaag mijn trouwjurk gekocht bij jullie. Super goed geholpen door Anita en haar collega’s. Aangenaam om zoiemand bij je te hebben om te passen. Wij hebben ons goed geamuseerd vandaag tijdens ons bezoek, de tijd vloog voorbij. ❤️”

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(Wed2b Antwerpen) - Posted 1 month ago

Wat ontzettend leuk om te lezen! ❤️ Heel erg bedankt voor deze lieve woorden. Wat fijn dat jullie zo’n gezellige dag hebben gehad en dat Anita en haar collega’s jullie zo goed hebben kunnen helpen. 🥰 We wensen je heel veel geluk en plezier met je prachtige trouwjurk en natuurlijk alvast een fantastische trouwdag toe! ✨👰‍♀️Liefs, Wed2b

Posted 1 month ago

“⭐ 1 Star – Extremely disappointing experience with WED2B I genuinely regret purchasing my wedding dress from WED2B. What should have been an exciting and memorable experience was instead incredibly stressful and disappointing from start to finish. Firstly, the face coverings provided for trying on the dresses were visibly dirty, which was extremely unpleasant and completely unacceptable when trying on wedding dresses. WED2B also doesn’t take appointments, and we ended up waiting around two hours before we were seen. When I finally got the opportunity to try dresses on, none were available in my size. I was simply told to try on whatever size was available because the dress could be altered anyway. What was not explained clearly at the time was that alterations are carried out by a third party and can cost an enormous amount — in my case, I was looking at around £500–£600 for alterations, which is a huge additional expense and potentially as much as the cost of the dress itself. I feel this should have been made clear before purchasing. Unfortunately, things got even worse. I purchased a headpiece at the same time and was charged for it, but when I got home I discovered it had not been put in my bag. I returned to the store, expecting this to be resolved fairly simply. Instead, I was referred to the customer care team. It then took a week to receive a response, and I was told that internal stock checks had been carried out and, because they supposedly showed nothing missing, WED2B refused to provide either a refund or a replacement. I raised the complaint further, hoping someone would actually take ownership of the situation, but I was essentially fobbed off again and told to contact Citizens Advice. The whole way this situation has been handled has been incredibly disappointing. I paid for an item that I did not receive, yet instead of trying to resolve the issue with me as a customer, WED2B relied on their internal stock checks and effectively left me to deal with the problem myself. Buying your wedding dress is supposed to be such a special and exciting experience. Sadly, my experience with WED2B has done the complete opposite. From the poor hygiene, extremely long wait, lack of suitable sizing, unexpected alteration costs, and the way my missing paid-for headpiece complaint was handled, I have been left feeling completely let down. I would not recommend WED2B based on my experience, and I deeply regret buying my wedding dress from them. What should have been an exciting part of preparing for my wedding has instead been a source of stress and disappointment.”

Helpful Report

Posted 1 month ago

We are so sorry to hear about your recent experience with us. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Posted 1 month ago

“I visited the Edinburgh Ocean Terminal store and would definitely recommend other brides visit there! For my first visit there, Katy (who was great!) helped me try on dresses, but the stock was a little limited so there wasn't too much in my size and to my taste. I then went back again 2 weeks later and Milly was there to help me find my dress! I'd say if you're going into the Wed2b stores to look for dresses, try not to look tooo much at the styles online as the stores have a limited selection and they're in random sizes, so there's no way to know what will be in your store. I went in with a list of 7 dresses from the site and only 1 was there in my size! Just head in and see what's there on the day. Also trust the judgement of the assistants - Milly suggested a dress for me that I wouldn't have picked myself (it wasn't in my list of 7!) but that ended up being my dress! The team clearly know the dresses SO well and it makes the process really easy. Big thank you to Milly and the lovely store manager (who's name I forgot to ask, but i hope your ankle heals up quick!) who helped me :)”

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Posted 1 month ago

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Posted 1 month ago

“We visited the Wed2b Bromley and I said yes to the dress 🤩 beautiful wedding dresses and exceptional service. Faye was incredible and very helpful, could understand your needs! I recommend this store , great value for money !”

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(Wed2b Bromley) - Posted 1 month ago

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Posted 1 month ago

“After walking into the southampton store with no plans of actually buying. Just getting a feel for what I liked, the fantastic Amiee put my in the sofie blush and I fell instantly in love. Everybody in the store was very welcoming and I was shown a great variety of dress styles. Would 100% recommend”

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(Wed2b Southampton) - Posted 1 month ago

Thank you so much for sharing your kind words and this beautiful photo Claire! We are so pleased to hear this, and we hope you had a magical big day 💖 Best wishes, wed2b

Posted 1 month ago

“I had the best experience wedding dress shopping here at web2be, they made me feel at ease straight away, very welcoming. I explained I had no idea on what it was I wanted. After a chat we had an idea of things I liked. Holly from metrocentre just knew exactly the sort of style that suited me well. She had a better idea than I did. Dress number 5 was the show stopper perfect in every way. I loved it.. few days later I went to collect it, they let me try it on again to make sure it was definitely the one. And it was. Couldn’t fault the experience at all. Highly recommend visiting”

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(Wed2b Edinburgh) - Posted 1 month ago

Thank you so much for your wonderful recommendation. Holly and our Edinburgh team will be so happy to hear your kind words! Best wishes, wed2b

Posted 1 month ago

“Thank you to Taylor at wed2b. I went in with no idea what I wanted. I just wanted to try some things on and get some ideas. And walk out with my dress after falling in love with it. Lovely atmosphere. Very knowledgeable and helpful lovely experience and quicker than expected. Thank you.”

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(Wed2b Wednesbury) - Posted 1 month ago

Thank you so much for your wonderful recommendation. Taylor and our Wednesbury team will be so happy to hear your kind words! Best wishes, wed2b

Posted 1 month ago

“I had such a lovely experience finding my wedding dress at Charing Cross Glasgow store, and I honestly couldn’t recommend it enough! 🤍 Megan was absolutely amazing from start to finish. She immediately understood what I was looking for and somehow just knew which styles I would love and what would suit me. She was so helpful without ever being pushy, and I never once felt pressured to make a decision or commit. She also helped me rule out different styles that I wasn’t sure about, which made the whole experience so much easier and actually really enjoyable. I felt completely comfortable, listened to and supported throughout. I ended up saying yes to my dress and I’m so excited! 🥹🤍 A genuine 5-star experience for me — thank you so much to Megan for making such an important day feel so special! ✨”

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(Wed2b Glasgow) - Posted 1 month ago

“Very personalised experience and attention to detail, made me very comfortable with everything”

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(Wed2b Southampton) - Posted 1 month ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Posted 1 month ago

“I purchased my dress here yesterday! The dress was absolutely stunning however I did feel disappointed with the service I felt very rushed and pushed to buy the dress, I even asked to try on a separate dresses a few the following day after reserving and she said they weren't available however I saw them in store in my size. It felt like she just wanted me to buy that dress. I also never got to experience after I brought the dress the sign to take the picture. Very disappointed Lovely dress but terrible experience”

Helpful Report

(Wed2b Hinckley) - Posted 1 month ago

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that you did not meet your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customerarea@wed2b.com where we will be here to support you. Kind regards, wed2b

Posted 1 month ago

“I brought my wedding dress today, all the staff were so lovely. I didn’t catch the name of the lady that helped me with my dresses however she had only been working there for 2 weeks and she was incredible! Super friendly and chatty and was perfect for someone with anxiety! I found my dress in the third one she brought out and even then the second was very close! I would highly recommend Wed2Be Brighton they know their stuff for sure! Thank you lovely ladies again, you made the experience so special ❤️”

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(Wed2b Brighton) - Posted 1 month ago

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our store team will be so excited to read this 😊 Best wishes, wed2b

Posted 1 month ago

“Absolutely amazing experience I had Chloe helping me both times I went into the store she was so lovely and listened to what I wanted and helped me find the perfect dress. The whole thing felt so relaxed and happy everyone was inviting. Chloe did amazing making sure I was comfortable and happy with every little thing couldn’t recommend them or Chloe enough.”

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Posted 1 month ago

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Posted 1 month ago

“Esme was so kind and patient. She listened attentively and ultimately helped me say yes to the dress. Highly recommend”

Helpful Report

(Wed2b Southampton) - Posted 1 month ago

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Southampton team will be so excited to read this 😊 Best wishes, wed2b

Posted 1 month ago

“I have no words other than amazing x what a truly amazing experience for my daughter today and with the fantastic help of Marisa and her wealth of knowledge she walked away with the hugest smile on her face and the dress that dreams are made of x in fact all the staff was so kind and helpful but particular mention to Marisa, we couldn’t have wished for anyone as helpful as her. Thank you so much from us all”

Helpful Report

Posted 1 month ago

Thank you for sharing this incredible review with us. We are so pleased to hear that you all had a magical time in store. We wish your daughter the very best with the rest of her wedding planning. Best wishes, wed2b

Posted 1 month ago

“Nina and Aimee were fantastic thank you for your patience and for being so accommodating with all my questions and requests”

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(Wed2b Southampton) - Posted 1 month ago

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Posted 1 month ago

“Libby was very helpful and perfect at finding exactly what I wanted! Great customer service and felt so at ease.”

Helpful Report

(Wed2b Southampton) - Posted 1 month ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Posted 1 month ago

“I bought 4 bridesmaid dresses and my wedding dress along with accessories - spending over £3000 Unfortunately one of the bridesmaid dresses zips failed half and hour before the ceremony . My stepdaughter had to use pins from the Reverend at the Church - one of the guests had to dash to the shops for a needle and thread for a repair after the ceremony. I contacted Web 2 b and they said they don’t accept responsibility as the dress had an alteration . I explained the dress was taken up only - the dresses have to be taken up unless you are 6ft + . The zip was not touched ! I cannot express the upset caused and the lack of accountability . I will be taking the matter up with trading standards and court action . You ruined our wedding ceremony wed2b”

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(Wed2b Newquay) - Posted 1 month ago

Thank you for sharing your feedback, we understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. Please be assured all factors will have been taken into account in line with our policies and all feedback is passed to our internal teams. Kind regards, wed2b

Posted 1 month ago

“If I could give it one star I would but unfortunately you can't leave a review without giving it a start. Your wedding Day is the most important day of your life and if you are going to read over review then please read this and stay away from these ready to wear dresses, you are better off getting it tailored made as you'll get good experience and will be made to feel like a princess. I felt like I was forced to buy the dress as there are only two people who are serving other people and you feel rushed and don't want to take anyone else's time. I specifically told the person who served me I want something with long sleeves and coverage, instead I was giving a dress without sleeves and coverage and then told I can get sleeves with it, which by contacting tailors it would have cost me £300 just to add the sleeves. I told her what my budget and I went way over my budget and then on top of that I had to get sleeves too. I went back to ask if I can return it and I was told it's none refundable, I was stuck with a dress that I couldn't do much with, I had to stitch the sleeves on it by myself as I couldn't spend £300 to attach sleeves. A dress that's off the shelve should be refunded when someone is not happy with it, it's not I returned my dress after a week, I went back the next day and I was told they can't return and even then I was rushed to look for other dresses. STAY AWAY!!!!”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback, we understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. Please be assured all factors will have been taken into account in line with our policies and all feedback is passed to our internal teams. We wish you all the best for your special day. Kind regards, wed2b

Posted 1 month ago

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