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wed2b Reviews

4.9 Rating 43,126 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses £699 and under (Excluding Platinum Edition) we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 25th October 2025
Lucy Johnson
wed2b 5 star review on 25th October 2025
Lucy Johnson
wed2b 5 star review on 25th October 2025
Anonymous
wed2b 5 star review on 23rd October 2025
Joanne Siggins
wed2b 5 star review on 20th October 2025
"Jolanta Bolsunova"
wed2b 5 star review on 20th October 2025
Sarah Beattie
wed2b 5 star review on 20th October 2025
Sarah Beattie
2287
Anonymous
Anonymous  // 01/01/2019
Well I was married in august last year and found the most amazing dress in the Exeter store with the help of this one particular lady called Michelle she made my experience easy stress free and chose me dresses I would never have picked and the dress I didn’t like on the hanger is the dress I fell in love with when it was on, I cannot express how professional and lovely this lady was and in my opinion should have been one of the managers or at least trained the others and trained the manager at the Exeter store as nobody seemed to compare to her standards, I was over the moon with my experience and my dress from wed2b unfortunately they gave me a seemstress number they recommended so I rang this lady up and she came over and looked at the dress at my house and seemed very nice she took the dress away to adjust but by the 3rd week I heard nothing and this being my first wedding and the dress I loved I was worried surely I’m not on my own with that she could have stayed in contact to let me know how everything was or when she was bringing it back? When the dress came back it felt no different so I text this lady and said that I’m still not happy with the adjustments and didn’t really want to pay until they are sorted with that I received quiet a few unprofessional messages which I still have kept basically the lady was trying to spark an argument and in my eyes absolutely vile, I rang the Exeter store and went to see the manager to show her these messages who agreed they were totally unprofessional, I asked that they do not use this lady as a recommended person because she made my experience really quiet upsetting and more stressful than it should have been, I was told they would look into this and get back to me and they never did and the manager of the store didn’t seem to care.....
Helpful Report
(WED2B Exeter) - Posted 5 years ago
Attended the Glasgow store over the weekend. There were good and bad points to take away from my visit. I’ll go over the bad ones first and finish on the good. Firstly, I arrived 10 mins before the store opened. I was the first one there and that’s what I had intended. However, two other ladies came after me and were severed first. The staff all saw me, and them, through the window. It would’ve been polite to tell them that I was first. They didn’t so I was sat waiting while other others starting picking out dresses. Not a good start. Secondly, I had a large, wet umbrella and a jacket in my hand. Nobody offered to take them from me so it wasn’t easy to look at dresses. And lastly the shop itself wasn’t in great condition. It was stained (ceiling and carpets) and leaking and absolutely FREEZING. To say we’re almost naked a lot of the time trying on dresses, it needs to be better than this. I mentioned to one of the girls I was cold and she laughed unfortunately. Now, having said that, I did leave with a dress. I am really indecisive and self conscious. I also have an anxiety disorder. So when I had a full on melt down in the shop, the girls really were patient with me. I had to take a break, leave the store, and come back because I was in tears. Not their fault, I was just having a hard time finding a dress that was ‘me’. When I came back to the shop calmer, Jude picked out the PERFECT dress for me and I pretty much knew straight away I was taking it. I left very pleased and relieved. I have since recommended Wed2B To someone online. I wanted to thank the last girl that helped me, Andrea and especially Jude because you were both fantastic. Thank you for being so patient with me I really do appreciate the time x
Helpful Report
Posted 5 years ago
Went for my bridesmaid dresses to the Bristol store and was seen by Jess. Luckily I had seen the dresses out the store so knew what ones we wanted. Luckily I did as Jess wasn’t much help at all, a nice girl but definitely wasn’t much help. As for the sample dresses to try, its pretty hard to try them and and see sizes when all the zips on all the dresses were broken. Also my size 8 bridesmaid had to wear a size 16 dress just so we could see the colour on her as there were no size 8’s in the pink range. Overall not great but at least my bridesmaids were really helpful and we managed to get them ordered. Real shame as I got my wedding dress from here a few months back and they were absolutely brilliant.
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(WED2B Bristol) - Posted 5 years ago
Visited Rotherham branch they had some lovely dresses there it wasn’t the experience I thought it would be! I thought that they didn’t have time for me even though it was a Friday morning and only 2 other ladies trying on dresses. I tried on about 4 dresses and was told to get dressed and had to wait while my assistant went to someone else sat there about 30 mins. Then a different assistant helped me with more dresses. I did come away with a lovely dress but they didn’t tell me I’d have to pay for hanger bag and case and didn’t tell me how much other items were! Unfortunately I won’t be going back for bridesmaids dresses!!
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(WED2B Rotherham) - Posted 5 years ago
Caroline in Bristol ✨
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Posted 5 years ago
✨-wed2b BRISTOL Fab service. Really helpful with bridesmaids dresses and colour choice. lovely dresses too. Definitely recommend 😍😍
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Posted 5 years ago
Found the Belfast store today, looking for bridesmaid dresses, my daughter was nervous due to being a plus size. Unfortunately, I have forgotten our assistants name, however, she was wonderful, a credit to the store. My daughter felt at ease and the dress was a very good fit, will def order my dresses after xmas. Being an older bride i want my girls looking and feeling pretty on The Big Day. Highly recommend this store - Laganview House, 93 -95 Ann Street, Belfast. Don't keep it a secret, wedding dresses are beautiful!
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Posted 5 years ago
Helpful but I did feel slightly pushy in terms of buying extras.
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Posted 5 years ago
Didn't feel personal, geninue or staff that knowledgable. But the dress was perfect and very good value.
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(WED2B Chelmsford) - Posted 6 years ago
Wedding dress is lovely. Good choice. Shop not that easy to find. Could not order and pay for bridesmaid dresses online or by phone so another three-hour round trip was required to order them and again to collect them when they arrive in the UK via a very slow boat from China.
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(WED2B Bristol) - Posted 6 years ago
These are really helpful and friendly people. They listen and respond. There is no sales agend
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Posted 6 years ago
I found my dress at the Ashford store. The dress was stunning and the price was amazing for the quality of the dress. My grandmother then spent, over 40hours hand embellishing the whole thing to give it the sparkle I wanted and was so happy with the final appearance I got to show off on our big day. The downsides of the experience are that I felt rushed by all of the staff, the stylist we had helping us was trying to push me into buying a particular dress, and there wasnt much of a variety of dresses in my size. On Facebook and the website, they show lots of different dresses and say the size range but in the store, they didnt stock all of the range and if the did have the dress, only 1 or 2 of the sizes available for it. Felt like I didnt get the fun, exciting experience I wanted.
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(WED2B Ashford) - Posted 6 years ago
Consultant was patient. The wedding dress cover is expected to be free, instead of charging.
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Posted 6 years ago
Very disappointing to find that the three dresses I really wanted to try on were not in stock. However the staff did their absolute best to try and find something similar to one of my original choices.
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Posted 6 years ago
I was at wed to be today and purchased my wedding dress however on reflection was a little disappointed with the overall service and how unprofessional it was today. I felt I was very much made to leave a good review as I was handed the iPad set up on this review page after I had completed the sale. While trying on the dress, was made to feel the dress needed more items added to it although I made it clear I liked the simplicity of it. When taking the dress off I said I would be taking the dress, she said extremely quickly, that’s fine so that’s the dress the underskirt the veil and the bag. I said no just the dress today, she then said so the dress the underskirt and the bag. I felt like I was being pushed into the up selling of additional items. Can I ask if I hadn’t purchased the dress bag for how was I to take my dress home? Absolutely ridiculous that is not how the dress comes, even add the cost of it onto the dress for everyone as it’s essential. So sad I found my dress but the service has let this place down.
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Posted 6 years ago
The Lady was nice but it felt very rushed and just no time to take it all in.
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Posted 6 years ago
After finding my dream dress, I recently found out that I was pregnant and will be for my wedding. I tried to ask if my dress could be changed for a different size and unfortunately, I have not been able too. So I would have definitely recommended WED2B originally, however I now feel like my experience has completely changed now.
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(WED2B Liverpool) - Posted 6 years ago
The dress was very nice however the size was hard to get hold of. Rotherham store has great communication and customer service however they did not have my size in store and the customer service told me to go to the Manchester store when I arrived there from Sheffield I was informed they have not got the dress this indicated bad communication between customer service and the stores this was very frustrating.
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(WED2B Rotherham) - Posted 6 years ago
There was so much emphasis on the dress may not be here, as ordered elsewhere that I should get it now. The most horrendous thing is that you are not given time to decide this huge price, without the assistant pushing you to buy the dress. Trying to be part of the bridal group too much, I would prefer it if she didn't keep asking questions about the wedding and let me take in the look of the dress......without constant questions
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(WED2B Exeter) - Posted 6 years ago
Loved my dress so overall glad I went but hated the fact I got sold a bag and box for my dress which came across as a good will gesture but then realised I was overcharged for them. Horrific! Surely a bag should be included with the dress never mind a box that isn’t needed! Still angers me, I wish I lived more local to get a refund! Feel scammed
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Posted 6 years ago
wed2b is rated 4.9 based on 43,126 reviews