Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,636 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“System easy to use online, easy to pack and send. Payment received by return, would use again/”

Helpful Report

Posted 3 months ago

“Easy process, minimal fuss, and a trustworthy buyer.”

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Posted 3 months ago

“Fast, easy process”

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Posted 3 months ago

“App easy to use. Reasonably quick turnaround.”

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Posted 3 months ago

“So quick and easy to use. Prompt payment. Would definitely recommend.”

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Posted 3 months ago

“Easy to use website, quick and efficent payment. Good ethos regarding the book recyling.”

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Posted 3 months ago

“The app is really convenient to use, and it's nice that my books can find a new home where they will be valued. However, I have found that the amount I receive is usually less than the quote, even when I have checked the books I send are in good condition. One time there was an explanation, and the rejected books were returned to me, but more recently there was no explanation and no offer to return the rejected books. So, there is a slight trust issue between buyer and seller, although I appreciate it is difficult to see a way around this without incurring disproportionate delivery costs.”

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Posted 3 months ago

“Very well organised very quick in putting the money back”

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Posted 3 months ago

“Great way to pass on unwanted books”

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Posted 3 months ago

“excellent company to deal with, easy to use website and app.”

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Posted 3 months ago

“The app used to work really well, but recently I've found it glitching each time I need to enter an ISBN; the screen starts to flash. I then have to exit the app, log in to something else, wait a few seconds, then re-enter the app, and it works again for a few tries.”

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Posted 3 months ago

“Have found the app very easy to use, the scanner is very efficient. I found the time limit of one week to be limiting and would prefer two weeks to complete an order. It's quite frustrating that you refuse many books.”

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Posted 3 months ago

“Great service from Webuybooks. Easy to use app to scan bar codes and received money promptly. Would recommend”

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Posted 3 months ago

“Very easy to work with and good communication, I would sell my books to them again.”

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Posted 3 months ago

“So easy to use, scan your books on the app, get your value, either take to post office for free or collection for free, then you get your payment shortly after, highly recommend”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Excellent, easy to sell, package, post and receive payment.”

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Posted 3 months ago

“A nice easy transaction.”

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Posted 3 months ago

“Easy process to follow. Efficient and quick service. Recommend”

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Posted 3 months ago

“It was easy to scan and pack my preloved books. With home collection was very convenient. Got paid within a week. Will use this service again.”

Helpful Report

Posted 3 months ago

Webuybooks is rated 4.7 based on 9,636 reviews