Webuybooks Reviews

Name: Webuybooks
Rating: 4.69

4.7 Rating 8,561 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 8,561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ... thank you”

Helpful Report

Posted 1 month ago

“Although the process is simple scan n go, I did find the value of the books differed greatly and if I didn’t have 200 books to sell I would have probably made more selling them myself. I loved how quickly the books were collected but the process thereafter was slow. Allow a good 2 weeks. Was I blown away no but was I pleased to create more space in my house absolutely! I had two apps from 2 companies and basically compared the two quotes per book sometimes WeBuyBooks offered more sometimes they didn’t and occasionally neither company wanted some of the books so I still have some for charity.”

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Posted 1 month ago

Hello Adelle, Thank you for your review. We are pleased to hear that you found the selling process straightforward. Acceptance and pricing can vary greatly based on the supply/demand in the market as well as our stock levels at that time. Any items that we were not looking to buy this time may well be accepted in a couple of weeks if the supply/demand and stock levels have changed. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 1 month ago

“Exceptionally easy website to use. No problems at all with the process of sending items. The money comes to you very quickly by various ways. The choice is yours. Would definitely use again.”

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Posted 1 month ago

“It's an easy way to declutter. The collection went smoothly and payment came through on time.”

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Posted 1 month ago

“The app is clear and easy to use. The steps for packaging are simple to follow. The books were collected on time (the driver was friendly) and communication and payment were quick. Will use again.”

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Posted 1 month ago

“Easy to use website and a good way to get rid of unwanted books”

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Posted 1 month ago

“I used WeBuyBooks to sell books from a deceased person's estate, there were 1000s of books. I used two apps to go through them, I found that WeBuyBooks accepted some that were rejected by another app and vice versa so by using both I managed to sell more books. The total that I made was about £66. Packaging was easy, printing off the label was easy - I used 3 boxes instead of the two that were estimated by WeBuyBooks and I had to ring and get another label, this was easy too. I took the boxes to a nearby drop off point, very easy again - I think I could have had them collected too. I received confirmation that the books were being checked within a few days and then payment the next day, all books were accepted. The other app took a few days longer, rejected some of the books and the payment took longer to be received. So I'd recommend WeBuyBooks - easy to use scanner, easy to pack, send and then easy payment process. Great customer service when I needed to phone too.”

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Posted 1 month ago

“Researched book recycling companies following a declutter and decided on webuybooks due to its good reviews. Wasn't disappointed. Very straightforward process. Easy to drop parcel off at somewhere convenient for me with no postage costs to pay. All my books were accepted without any issues and money was credited into my account within days.”

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Posted 1 month ago

“Best prices offered for my old books compared to other sites. Sending the parcel is easy and free, They never query that the parcel is short of a book - other sites have tried this! Very happy with all my deals and I'd Recommend WBB.”

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Posted 1 month ago

“This was the first time I used Webuybooks and was impressed by the easy, quick, fuss-free process. Will use again!”

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Posted 1 month ago

“So easy to use this app. I would be interested to know which books the company are keen to purchase because I do spend a while scanning to find books that are needed. Super prompt payment and a really lovely team on the phone- good that someone actually answers!!”

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Posted 1 month ago

“Will definitely use this way to make some extra cash”

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Posted 1 month ago

“very easy site to navigate. Scanning good with the app. easy to get through on the telephone to resolve queries or get advice.Prompt payment”

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Posted 1 month ago

“On the whole very satisfied with the service my only issue was that I was suprised at some of the books that were rejected as I thought they were quite salable but I suppose it is based on demand and, obviously Webuybooks has a better knowledge of the market than I ever could. Other than that the service was prompt once we were able to overcome Everi who failed to collect for nearly a week. I liked the fact that they issue cheques as I hate giving my bank details to anyone and my bank allows me to pay in cheques via their app.”

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Posted 1 month ago

“Great service. Easy to use the online website, including books with no ISBN. Used the pickup service too , which was also easy and the collection driver was great. Prompt payment and clear communication throughout the process.”

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Posted 1 month ago

“This has to be the best ever way of dealing with unwanted books. It takes a little time to go round scanning each book but the fact that you don't have to cart heavy boxes anywhere is a massive help. And the fact that you even get paid to do it is amazing!! Would highly recommend.”

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Posted 1 month ago

“It's great to be able to give new homes to old books. The profcess was so easy and payment was recieved quickly. I would do this again.”

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Posted 1 month ago

“Great collection service and prompt payment.”

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Posted 1 month ago

“Received payment very quickly. Easy to send books via my local Post Office.”

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Posted 2 months ago

“Great way of getting rid of unwanted books and means someone else will go on to use them. A very easy and efficient returning service, would highly recommend.”

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Posted 2 months ago

Webuybooks is rated 4.7 based on 8,561 reviews