Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,848 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,848 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The books I sold to you were dealt with efficiently, but I have sent around four emails enquiring about a number of Dr. Doolittle titles that you told me the antiquarian section of Webuybooks were considering. You have totally ignored my emails over the last few weeks asking about the decision that this particular section of your Business is supposedly dealing with. An answer would have been both polite and useful. In this instant the Customer Service, I'm afraid has been non existent.”

Helpful Report

Posted 5 years ago

Hello Kathleen, Thank you for leaving a review. I have looked into this and can see multiple replies regarding your Antiquarian books, our team had asked for a complete list with publication dates, had passed it to the Antiquarian Team and had then sent a response regarding us not looking to buy them at the moment, we are sorry if you had not received the last email from us, we can seen we have had responses to our earlier emails we had sent. Kind Regards WeBuyBooks

Posted 5 years ago

“Easy to use app. Good prices, prompt collection and payment.”

Helpful Report

Posted 5 years ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 2 years ago

“Quick and easy to use. Better prices than other sites visited.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. It's great to hear that you were pleased with the WeBuyBooks service. WeBuyBooks.

Posted 2 years ago

“Excellent service by WeBuyBooks Recently used a rival called Zapper. They were worse than terrible. Claimed all of my goods were useless and when I complained stated they could not find my order! Avoid them use WeBuyBooks 🤩”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, we greatly appreciate your feedback. We are pleased that this experience with WeBuyBooks was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“The process is very easy, made a good few quid of unexpected cash and got rid of books,cd’s and DVD’s that were just cluttering up the house.”

Helpful Report

Posted 5 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 2 years ago

“THE WORST COMPANY EVER!! AVOID, AVOID, AVOID!! I GAVE THEM BOOKS OF MORE THAN £100 VALUE THEY MADE AN OFFER OF £12 AND PAID £1.50 !!! SAYING THE BOOKS DON’T MEET THE STANDARDS !!”

Helpful Report

Posted 5 years ago

Hello Marin, Thank you for leaving a review. The books you had sent to us were exercise books that had the answers filled in, unfortunately if we were to sell these on, customers would not be happy to receive them, they would not be of any use to anyone. We state in the condition guidelines that we cannot buy books with the answers filled in, had the answers not been filled in, the amount quoted would have been paid. Kind Regards WeBuyBooks

Posted 5 years ago

“THE WORST COMPANY EVER!! AVOID, AVOID, AVOID!! I GAVE THEM BOOKS OF MORE THAN £100 VALUE THEY MADE AN OFFER OF £12 AND PAID £1.50 !!! SAYING THE BOOKS DON’T MEET THE STANDARDS !!”

Helpful Report

Posted 5 years ago

“THE WORST COMPANY EVER!! AVOID, AVOID, AVOID!! I GAVE THEM BOOKS OF MORE THAN £100 VALUE THEY MADE AN OFFER OF £12 AND PAID £1.50 !!! SAYING THE BOOKS DON’T MEET THE STANDARDS !!”

Helpful Report

Posted 5 years ago

“The best thing for me about this app is that your books can be collected at the doorstep. I found it very easy to use. My only critique would be that it took a while for the money to be paid out to me and I found it hard to get a reason for the delay, betrer updates once the books have been sent off would be welcome I think.”

Helpful Report

Posted 5 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Website very user friendly. Good prices and prompt payment.”

Helpful Report

Posted 5 years ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“I have never used you before to sell goods to but I must say I was very impressed as free delivery from my home and payment was quick into my bank account and when I have anything else to sell I will use you”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Scanning in books and DVDs was easy, and the app immediately told me if they were acceptable and the price. It took three attempts to arrange pick up, which was annoying as I had to re-print the labels, but the service was free which was good. Received notification of delivery quite quickly, and that all were accepted. Took about another two weeks to get a cheque issued, so probably a month in total, which seems quite long. Overall I would use again when I have a pile to sell.”

Helpful Report

Posted 5 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Always give a professional service and keep you informed of how things are going. Reasonable price given for your books considering the ease of using their service.”

Helpful Report

Posted 5 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Simple, Easy and Brillant.”

Helpful Report

Posted 5 years ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“They well price items. They are certainly the best on the market. Also, they are prompt with pick up and paying Well worth it.”

Helpful Report

Posted 5 years ago

Thank you for taking the time out of your day to leave us a review. It's great to hear that your experience using the WeBuyBooks service was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“So easy to use- have recommended this to all my friends”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 2 years ago

“Takes too long to receive cheque payment did last time and still to receive payment for most recent transaction.”

Helpful Report

Posted 5 years ago

“Easy, efficient, good communication.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 2 years ago

“On the 2nd September I was told my payment was being processed as yet I have still not received it and it is over a week .”

Helpful Report

Posted 5 years ago

Hello Sandra, Thank you for leaving a review. I can see you have selected to be paid via Cheque, we do offer next day payments via bank transfer or Paypal, if you update your payment details and email us at info@webuybooks.co.uk with your offer ID we can then get the Cheque cancelled and send your payment again. Unfortunately there can be delays in the postal service, this is out of our control but we are happy to send the payment via a different method for you. Kind Regards WeBuyBooks

Posted 5 years ago

“Sorry but the courier you use are not the best they left notes to say that they could not pick up when they had already picked up and e mails the same”

Helpful Report

Posted 5 years ago

Webuybooks is rated 4.7 based on 9,848 reviews