Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,666 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“My first sale has gone very smoothly. Efficient system and prompt payment.”

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Posted 3 years ago

Hi Jonathan, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“A very easy and straightforward process.”

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Posted 3 years ago

Hi Pax, Thank you for taking the time to leave us a review. Great to hear you had a pleasant experience using our service! Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“An easy way to recycle books that you have read and no longer need. Webuybooks make it easy to pack and send the books, having agreed on a price for the books beforehand. Box them up, affix the printed label and take to your nearest pickup place. All very easy.”

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Posted 3 years ago

Hi Nick, Thank you for taking the time to leave us a review. Great to hear you had a pleasant experience using our service! Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“Total rip off, 7.46 for over 70 worth of books, sent me money 2 days late”

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Posted 3 years ago

“It has been so easy and smooth! The app allowed me to record all the books, I got a price for my lot, I put it into the number of boxes suggested, took the boxes to the collection point, got a message when the books arrived and got the money two days later. Fantastic!”

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Posted 3 years ago

It’s great to hear that you are satisfied with the service that we were able to provide for you. Thank you for leaving us a review. WeBuyBooks.

Posted 2 years ago

“Very happy with We Buy Books service but not with the service from the courier used to pick the package up”

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Posted 3 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to use app - great service”

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Posted 3 years ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 2 years ago

“The service is good and my contact with the company helpful and polite, but I do wish you could give more idea of what you want and what you don't want. I spent hours scanning books only for them to be rejected without my knowing why. Is there some way you could be a bit more helpfully specific, particularly where popular authors are concerned .... in my case you rejected everyone from David Suchet to the Queen!!! Just a thought.”

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Posted 3 years ago

“Really easy and straightforward process. Can take some time in the books being received and then being paid. Contact with customer service was excellent and prompt, which made a huge difference. Would highly recommend using them.”

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Posted 3 years ago

Thank you for taking the time to leave us a review. It's great to hear that you were pleased with the WeBuyBooks service. WeBuyBooks.

Posted 2 years ago

“Got the app scand the books I no longer needed sent them off for free got paid well happy”

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Posted 3 years ago

Thank you for taking the time to leave us a review, we greatly appreciate your feedback. We are pleased that this experience with WeBuyBooks was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Took over a week to get the money put into my account. Not as simple as the process should be”

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Posted 3 years ago

“Very disappointed with my recent experience of Webuybooks particularly as the ad implies a good return is almost guaranteed. I received less than £10 for 18 books in good condition. It was time-consuming to manually enter individual ISBN numbers for a valuation (because I don't use the app), and also took time to pack up books and drop off, which included having to carry a heavy parcel some distance. I also thought Webuybooks were quite slow at acknowledging receipt of my parcel and forwarding payment. I won't be using Webuybooks again it's simply not worth the effort!”

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Posted 3 years ago

“Excellent service will use again”

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Posted 3 years ago

Hi Colin, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Scanned and filled a smallish box with books. Easy to understand instructions for printing lable. Took to my local store where it was scanned and money received a few days later 😐”

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Posted 3 years ago

Hi Faye, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“The service is very easy to use, especially now that they have an app you can download to scan the bar codes of books and other items. My one criticism is that some of the offers are so low e.g. 15p for a popular paperback. You have to reach £5 before they will take your books but at thise prices, itctakes a lot of books to even get to £5.”

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Posted 3 years ago

Hi Polly, Thank you for taking the time to leave us a review. Great to hear you had a pleasant experience using our service! Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“WBB is very good but generally pays less than the major competitor. However, for about one in 10 books (i.e. books they really want), they pay a good deal more than said competitor, so they are always worth checking. Sometimes they take books the competitor won't too. However, EVRI, their courier, is not always reliable.”

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Posted 3 years ago

Hi Richard, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“The process was very straight-forward and I received the money within a few days”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review. Great to hear you had a pleasant experience using our service! Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“A copasetic process thankU. The prices offered were competitive and I thought that the bonus system for selling more was a nice touch. I would thoroughly recommend Webuybooks.”

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Posted 3 years ago

Hi John, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Webuybooks are very good but they are massively let down by their 3rd party courier service to whom it is impossible to speak to and cancel collections at their own whim.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review. We are always happy to get feedback and will take your comments on board. Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“It was ok. To sell was straight forward, but I have not received any payment which is a bit annoying, cos it means I have to chase this up.”

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Posted 3 years ago

Webuybooks is rated 4.7 based on 9,666 reviews