I bought a book from them described as clean with some annotations (Alejo Carpentier's El reino de este mundo) The book is heavily annotated from page 1 to 74 (out of 153. When I sent photos to prove it, hoping it'd be a quick transaction – just an understandable miss checking from their side, I got two emails saying they could not see the photos despite them being sent in the regular jpg format. I honestly think that book, in that state, should be on sale and I don't think they managed customer service very well in this instance. I don't doubt they are a good company and I hope this serves to be more thoroughly next time. I'd add photos here but it's not giving me the option. Order Date: 28 April 2021 Sales Order Number: 698187207 Purchase Order Number: 630325919