Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,847 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have arranged a collection for two parcels twice and no one has shown up. No courtesy call to let me know what is going on. Rang the customer services who said it is on their system but as I say no one has turned up. Also read on other reviews that quoted offers aren't honoured due to condition being bad in transit or various items missing in packages. I give up, probably better to sell on ebay.”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving a review. I am sorry to hear your items were not collected, if you email your offer ID to info@webuybooks.co.uk, we can contact Hermes and find out what the issue is and when the items will be collected. Items are only ever rejected in an offer if they don't pass the condition guidelines, we buy the items to find a second home for them, so they need to be in a condition that someone would be happy to receive them in. Kind Regards WeBuyBooks

Posted 5 years ago

“I have been waiting weeks and still haven’t received my payment. Very disorganised.”

Helpful Report

Posted 5 years ago

Hello Lilia, Thank you for leaving a review. Please could you check that the review is left for the correct company? I have looked into your account and can see that you were paid via bank transfer on 22/09/2020. Kind Regards WeBuyBooks

Posted 5 years ago

“Excellent service paid full price for all items sent. Cleat t&cs will use again x”

Helpful Report

Posted 5 years ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Great service! Would highly recommend. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for taking the time out of your day to leave us a review. It's great to hear that your experience using the WeBuyBooks service was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Easy to use and good service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 2 years ago

“As alway easy to deal fast payment”

Helpful Report

Posted 5 years ago

We are thrilled to hear that your experience with WeBuyBooks was to your liking. We are thrilled with the feedback you have taken the time to give. We hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy and straightforward”

Helpful Report

Posted 5 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very quick and efficient.”

Helpful Report

Posted 5 years ago

It’s great to hear that you are satisfied with the service that we were able to provide for you. Thank you for leaving us a review. WeBuyBooks.

Posted 2 years ago

“Webuybooks are a very good company to sell your used books too, however, some of their prices do border on unfair, especially when the books are practically brand new. Additionally, there is not much communication between the company and the seller, so it is hard to know what stage your sale is at. However, overall it is a service that does what it says on the tin.”

Helpful Report

Posted 5 years ago

“Very easy to use. Great that the courier picks up the parcel, rather then going to the post office or drop off point. Quick to receive payment”

Helpful Report

Posted 5 years ago

It’s great to hear that you are satisfied with the service that we were able to provide for you. Thank you for leaving us a review. WeBuyBooks.

Posted 2 years ago

“Price low, books rejected for damage despite two never having been opened. Not good experience”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving a review. We only ever reject an item if it doesn't pass our condition guidelines, we buy the books to find a second home for them, therefore they have to be in a condition that someone would be happy to receive them in. If you email us at info@webuybooks.co.uk with your offer ID, we would be happy to send you some photos of the rejected items. Kind Regards WeBuyBooks

Posted 5 years ago

“Very easy to use”

Helpful Report

Posted 5 years ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 2 years ago

“Excellent trade. Received a good price, all items accepted, quick payment. Particularly like the "Bulk Add" feature - saves a lot of time when checking a long list of items!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. It's great to hear that you were pleased with the WeBuyBooks service. WeBuyBooks.

Posted 2 years ago

“Easy and quick!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, we greatly appreciate your feedback. We are pleased that this experience with WeBuyBooks was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Very simple process using my phone camera to read barcodes. Free postage a big plus as, without it, the prices offered would be more or less negated. Bank account quickly credited. Would use again.”

Helpful Report

Posted 5 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“The service has a very quick turnaround and the system is easy to use.”

Helpful Report

Posted 5 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 2 years ago

“Really pleased with this service, very easy to use website efficient service from start to finish. Recommended to me by my local library.”

Helpful Report

Posted 5 years ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“Very happy with entire service. Offers seemed fair, collection smooth and from collection to payment only a matter of days. Dosh in bank and more space on shelves, what's not to love?”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 2 years ago

“A good service”

Helpful Report

Posted 5 years ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Super service. A very easy to use App to scan and sort out those books. Plus the posting off and money receiving processing is pretty good too. Of all the Book Buying Apps available WeBuy Books is reasonable also in terms of what it's operators will pay for books from you.”

Helpful Report

Posted 5 years ago

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,847 reviews