Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,070 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Webuybooks for the first time recently and found the whole process very easy.”

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Posted 5 years ago

Hi Marion, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“A straightforward transaction”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Very quick and easy to use. Swift response and payment.”

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Posted 5 years ago

Hi Sian, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“It took ages and numerous appointments for the books to be collected by Hermes. And the collection happened by accident. The delivery man dropped a parcel for a neighbour and he noticed an outstanding collection at my address. Otherwise I would still be waiting for the books to be collected”

Helpful Report

Posted 5 years ago

Hello David, Thank you for your review. We are sorry to hear of the issues experienced with the courier. For the vast majority this is a straightforward process without any issues. Therefore, this appears to be an issue with the courier covering your area. We do apologise for any inconvenience this has caused. In the case of these issues, we have a friendly Customer Services team who can escalate any issues to Hermes. Once escalated, issues are usually resolved promptly. Best regards, WeBuyBooks

Posted 5 years ago

“I found Webuybooks easy to do bussiness with for selling my surplus DVD's to. I have no qualms in using them again.”

Helpful Report

Posted 5 years ago

Hi Alan, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Easy and very fast”

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Posted 5 years ago

Hi Michael, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Really good service - process was simple and intuitive. I have already recommended to many colleagues!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Parcel did not arrive with WEBUYBOOKS but no quibble payment was made for items.”

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Posted 5 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“Excellent service, fair pricing and prompt payment.”

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Posted 5 years ago

Hi Adam, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“It would be great if they accepted more titles and/or pay more than a few pence. Also the packaging labels they send have way too much unnecessary paper. Other than that happy with them.”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving a review. We're glad to hear you are happy with the service provided. We’re sorry to hear some of the prices offered were lower than expected and some items were not accepted at this time. Although we do try to be as competitive as possible, this is based on the supply and demand on the market and our stock levels at the time. As these factors change quickly, it may be worth checking again soon to see if we can then accept these items. Any feedback is greatly appreciated and your comments will be passed on to improve our service where possible. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 5 years ago

“Easy to use, good customer service when I had an issue with delivery that needed resolving, and prompt payment. Will use again!”

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Posted 5 years ago

Hi Rachael, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 5 years ago

“Quick and straightforward”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Excellent speedy service. No problems and payment made with 48 hours of books being received by your company”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very easy to use. No complications., and more generous then other sites.”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“great and easy”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very easy to scan my books. Free to send them. Paid a couple of days after sending the books.”

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Posted 5 years ago

Hi Dawn, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“very easy process, provided there is a bar code”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Great service. App works well, despatch is easy and payment is prompt. Ideal!”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Quick efficient service”

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Posted 5 years ago

Hi Joanna, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Advertised as 10% extra added on to first trade but when asked how to get it I wasn't helped enough - would be a better system if Webuybooks automatically applied the extra instead of making it difficult for first time users. Mine was a very small amount but it's more the principle that is important. I also think it would work to the advantage of Webuybooks if they changed to this method.”

Helpful Report

Posted 5 years ago

Webuybooks is rated 4.7 based on 10,070 reviews