Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 8,639 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 8,639 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite restricted in the items they will buy but for the ones they do, the prices are reasonable, pick up arrangements are excellent and the whole process very smooth.”

Helpful Report

Posted 5 years ago

“It is frustrating that you advertise the buying of books and yet the majority of those I tried to sell were "Not being bought at this time", without further explanation. I have worked put that you actually only are interested in buying newish books. Many of those I did sell were valued at 5p!! I currently have 9 books that you have accepted and quoted for - totalling £1.27 - a long way off your £5 minimum. However, the method of sending books and payment of monies due works well and is simple..”

Helpful Report

Posted 5 years ago

“I fully appreciate they are in this to make money, however some of the prices offered are absurdly low, just not worth selling I’d rather give books to the local charity shop”

Helpful Report

Posted 5 years ago

“Can obtain better prices on other web site”

Helpful Report

Posted 5 years ago

“Collection and payment procedure is brilliant but prices are unacceptably low e.g. 95p. for a good quality book that cost me £20. This has made me think twice about using the company again. You can obviously pay more as your occasional '10% extra' promotions show.”

Helpful Report

Posted 5 years ago

“i am fairly happy with the quick turn round between delivery and payment of sales. However i do not think we buy books are competitive with other buyers resulting in less sales, and i find it annoying that the first four items of a sale are often priced at 5p becuase they are of low value.”

Helpful Report

Posted 5 years ago

“service was quick and super easy with the app but you hardly get any £ for your books - more like pennies. It's really about cleaning out and downsizing and rather than give away you at least get a few pounds.”

Helpful Report

Posted 5 years ago

“I was very impressed initially, as the first book I offered was accepted at a decent price, and the delivery label appeared immediately. I was also impressed at their access to a database which gives a thumbnail of the book you're offering. But since then I've been disappointed at their offer of £.05 for some sumptuous arts books I have offered, and in fact rejection of some other books in other fields which have been very well reviewed. I will certainly be using Webuybooks again, but wonder if the tactics are the same as gambling sites which let the punter win first time round in order to ensnare them.”

Helpful Report

Posted 5 years ago

“Cant say anythink yet, im Just Send u 2 parcels and i got two ready to send. If all proces go thrue i Should be happy to say webuybooks.co.uk its Best book buyer ever”

Helpful Report

Posted 5 years ago

“First parcel was 'lost' by Hermes. They weren't helpful at all. However We buy books did give me the agreed payment but I never did know whether the parcel arrived or not. My next deal, the payment wasn't processed so had to chase even though I had an email to say everything was OK. However to be fair it was dealt with quickly once I complained. All in all, perhaps I've been unlucky as I have had no problems with them before this.”

Helpful Report

Posted 5 years ago

“Didn't collect on time because apparently too many characters on the instructions so it couldn't fit for them to read it all. Why is the option there? Ended up taking to a local pick up point.”

Helpful Report

Posted 5 years ago

“Got the books for the price that was offered which was excellent. However, some books which are good quality and good year are only worth like a couple of pence which I don’t think is very good.”

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Posted 5 years ago

“They take a lot of books but give one of the lowest prices per book compared to other online book sellers.”

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Posted 5 years ago

“Having rated this site highly we have since revised our opinion following the loss of an item on a prior consignment by WBB. We now have a cautious restrained approach and do not trade as much as we once did. We cannot see this changing in the foreseeable future.”

Helpful Report

Posted 5 years ago

“Sometimes a bit on the slow side. I sent a parcel to you 16 days ago and haven’t heard from you yet to say that you’ve received it, therefore not been paid for the books.”

Helpful Report

Posted 5 years ago

“Wording of label to send books to you was ATROCIOUS”

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Posted 5 years ago

“Although quick and efficient payment, if the books are not in as new condition, I find they get rejected. The cost to yourself to get them returned is expensive. So unless like new better to sell on Amazon or Ziffit.”

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Posted 5 years ago

“Easy to input details onto the WBB system, but their offer valuations are way too low (ie, very often they will only offer 5p for a book).”

Helpful Report

Posted 5 years ago

“Good app and service is reasonable when shipping; processing and payment taking around 10 days after receipt. As far as valuations go in my experience about 1/3 of the titles I was selling were valued highest on WeBuyBooks and 2/3 went to a competitor who paid more.”

Helpful Report

Posted 5 years ago

“Takes nearly 2 weeks for the books to be received and reviewed.”

Helpful Report

Posted 6 years ago

Webuybooks is rated 4.7 based on 8,639 reviews