Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,389 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,389 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service were completely unresponsive when I enquired about needing an additional postage label. I ended up posting my books way over a month late, but I still got paid the right amount, so can’t complain.”

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Posted 5 years ago

“Got ripped off”

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Posted 5 years ago

“My experience with WeBuyBooks was excellent however only awarded 3 stars due to their use of Hermes courier service. The courier turned up over a week late to collect my parcels. Unfortunately due to this I would probably not use WeBuyBooks again until they stop using Hermes. Unfortunately I have experience of this courier service incompetence.”

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Posted 5 years ago

“Super easy to sell although it does take some persistence as a majority of books they reject!”

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Posted 5 years ago

“Very easy to use. BUT very late to pay. At the time of writing I have been waiting 2 weeks for a cheque to arrive.”

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Posted 5 years ago

“I've collected many books over the years and many have gone to charity shops. This time I thought I'd get some money back. An excellent service, fast and efficient. Thank you.”

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Posted 5 years ago

“Very low prices given for books e.g.5p. Or 10p. and quite hard to find books that are acceptable. The service such as acknowledging the receipt of the parcel, and payment was all very acceptable.”

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Posted 6 years ago

“Really slow to pay out compared to other sites of this nature.”

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Posted 6 years ago

“Collected books on 16/5, complete sale on 23/5. ‘Super efficient’ I thought. However 2 weeks after 4/6 still not received payment cheque.😟👎”

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Posted 6 years ago

“First time I used Webuybooks. It is easy to use but got frustrated by the number of books rejected (Webuybooks was not prepare to buy them) and disappointed of the value some of them were given.”

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Posted 6 years ago

“Having lost one of our items in 2018 as well as rejecting another, we now use this site very little. They failed to apologise or acknowledge that they may have erred. In fact they took a high handed attitude, which has permanently damaged the relationship Therefore we cannot be impartial in our assessment. If you have a query do not accept payment otherwise they consider the matter closed”

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Posted 6 years ago

“Webuybooks but only a few ...”

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Posted 6 years ago

“Quite restricted in the items they will buy but for the ones they do, the prices are reasonable, pick up arrangements are excellent and the whole process very smooth.”

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Posted 6 years ago

“It is frustrating that you advertise the buying of books and yet the majority of those I tried to sell were "Not being bought at this time", without further explanation. I have worked put that you actually only are interested in buying newish books. Many of those I did sell were valued at 5p!! I currently have 9 books that you have accepted and quoted for - totalling £1.27 - a long way off your £5 minimum. However, the method of sending books and payment of monies due works well and is simple..”

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Posted 6 years ago

“I fully appreciate they are in this to make money, however some of the prices offered are absurdly low, just not worth selling I’d rather give books to the local charity shop”

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Posted 6 years ago

“To many books are rejected after you know you have checked them I had 1 they said it smelt?? Lol”

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Posted 8 years ago

“Easy straight forward process but some of the valuations are ridiculously low.”

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Posted 8 years ago

“The instructions were fairly clear and helpful. The process was made simple.”

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Posted 7 years ago

“I think this is a wonderful way to get rid of your books and games. Especially the ones that donâ€™t sell on Amazon. You donâ€™t get a lot of money for them but itâ€™s better then nothing. I would have rated 5 stars but I was unaware that you have to send your order in 7 days. Beyond that the vakue you got is not valid. So I ended up getting Â£2 less for my last order. They should also maybe try to be on same level as competitors like Ziffit. Sometimes they offer slightly more for your items but downside to them is they donâ€™t always show up for collection.”