Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,746 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've found them helpful, polite and efficient. I waited a long time for my money once, but that was over the Christmas period, so understandable. 2 of my books had water damage in the last lot, they were fine when I packed them so must have happened in transit. Out of my control and not worth makinga fuss over. No complaints generally.”

Helpful Report

Posted 2 years ago

“An easy to navigate site. However it can take a long time for some transactions to be processed. I’m still waiting for two to be processed. My first two were processed and payment received quickly . The free postage is a plus as is the collection service if needed.”

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Posted 2 years ago

“Having used Webuybooks several times now I have been pleased with the service. I find it is an advantage to have my parcels collected being a Senior and unable to travel far. Payment was prompt and I was kept informed on the progress of my trade. I am pleased to be able to have new homes for my books, especially as a lot of them are in new condition, but of course I am disappointed in the price offered at times.”

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Posted 2 years ago

“Really efficient and simple service but don't accept a large range of books, DVDs and CDs. Good live chat response.”

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Posted 2 years ago

“Quick and simple way of receiving funds for unwanted books! I will use them again!”

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Posted 2 years ago

“Easy of long process and prices for some books are very low.”

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Posted 2 years ago

“A great way of recycling books no longer needed and being paid to do so. Free postage too!”

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Posted 2 years ago

“It convenient, quick, easy to list and more generous than other similar companies.”

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Posted 2 years ago

“Received items and then very slow to make payment (10 days), which they only did when I asked when I could expect payment.”

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Posted 2 years ago

“Really great, easy transaction, super quick payment, couldn't have been easier!”

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Posted 2 years ago

“Very efficient dispatch but seemed to take a long time before I received payment. Otherwise a positive experience. Thank you.”

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Posted 2 years ago

“I found the app easy to use and pleasantly surprised that it bought some road maps I had. I compared it to another app I had used and I found it wanted more of my books. It took a little bit longer to complete the trade otherwise I would have given it 5 stars.”

Helpful Report

Posted 2 years ago

“The system was very easy to use - especially having my parcels collected. Unfortunately I was unable to compare your app offer with the final offer as I omitted to send a few of them. However I did notice that several of them were valued about £1 lower than in the original valuation. This surprised me as they were mostly in excellent condition. A few were valued higher and I was happy to accept your offer. Overall a very efficient system which I will almost certainly use again.”

Helpful Report

Posted 2 years ago

“Great service, only downside was Evri really and having to print a label at home or trying to find a shop that had a printer that worked. Payment was quick when they approved the items. Some books I got more on another site. Always worth checking other site.”

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Posted 2 years ago

“Very good but only 30 out of 120 books were accepted.”

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Posted 2 years ago

“Very easy with prompt payment.”

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Posted 2 years ago

“You do t get very much for things but the trade in was very easy and I got paid immediately. Very easy to post too. Will definitely use again”

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Posted 2 years ago

“Easy to use, sold & sent the books quickly - and the money was in my account soon after the books had been received.”

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Posted 2 years ago

“Brilliant service spot on will definitely use again 👏”

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Posted 2 years ago

“Very easy to use. Took a few days to process my parcel of cds but there were a lot! Rejected quite a few, presumably because they have them in stock already. No opportunity to enter details of independently made cds that may be quite sellable but don't have a bar code.”

Helpful Report

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,746 reviews