Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,508 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, it took a little longer than anticipated between the collection and payment but would definitely use again.”

Helpful Report

Posted 2 months ago

“Clear instructions and quick payment . I feel the prices offered are really low especially when some of the books I have sold were unread .”

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Posted 2 months ago

“EASY TO USE. QUITE QUICK RETURN ON MONEY BUT SOME OFFERS ARE VERY LOW.”

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Posted 2 months ago

“App easy to use.”

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Posted 3 months ago

“Like dealing with WeBuyBooks . However, two minor gripes . Firstly, as a house clearance firm, we accumulate books over a period of time, and it is frustrating to see all the books we have logged into the system are removed after a relatively short period of time, meaning we have to start inputting from scratch again. Surely, you could have a default for PRO customers whereby their trades do not disappear so quickly. Every time we start a trad,e we always complete it. Secondly, currently the manual input of barcodes does not seem to be working .”

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Posted 3 months ago

“Easy to use app. Money received soon after posting off books. My only slight frustration was a book being worth something one day but not when I got round to actually using the service, but that may be the norm as I've not used a service like this before. Would use again.”

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Posted 3 months ago

“Service was very good and got the full amount as promised in just over a week of the collection I believe, however they only wanted a small fraction of the books I have so will have to try elsewhere to see if anyone else will take them. So it just depends really on the books you have and if they want them.”

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Posted 3 months ago

“Great way to de-clutter. The process is very simple and customer service is good. I’ve always been paid promptly. I appreciate that they collect from home. The only downside is that they use Evri and I have been let down by them not picking up or taking items to WeBuyBooks on time and occasionally they don’t arrive. If they had a more reliable courier, they would be excellent.”

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Posted 3 months ago

“I have sent several consignment recently. There was a hold up on some being received but an email to them received a quick reply and it was soon sorted. Happy with their trading.”

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Posted 3 months ago

“Quick and reliable service , As soon as you get my books ,I'll get paid . I shall keep selling my books to you when i have stop using them . Thank you .”

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Posted 4 months ago

“This is a good way of selling unwanted books. It was easy to do. The books were picked up on time and the payment also was quick. I will be using it again.”

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Posted 4 months ago

“App OK and satisfied with price but not happy that not told till collection booked that I needed to print label. Altered to drop off at PO but you could not cancel collection, thereby wasting couriers time and effort. This anomaly needs to be sorted out.”

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Posted 4 months ago

“Normally a quick reliable service”

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Posted 4 months ago

“thank you for a prompt service”

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Posted 4 months ago

“Easy to put a trade together and send. Payment received promptly.”

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Posted 4 months ago

“Easy transaction and books collected quickly. Offer prices not high but has provided a small amount for charity. However much better than a similar organisation Ziffit who offered £28 for books and then said they were not of suitable standard and claimed they binned them although they were in really good condition”

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Posted 4 months ago

“Very pleased with service”

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Posted 4 months ago

“A very convenient process bar one problem - how to find sufficient boxes in which to send the books. This is not of course the problem of 'webuybooks' but it is an issue if one has lots of books to sell.”

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Posted 4 months ago

“A simple and efficient way to manage your bookshelves.”

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Posted 5 months ago

“Bad communication after trade has been made. No updates on status of parcel or when payment had been made”

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Posted 5 months ago

Webuybooks is rated 4.7 based on 9,508 reviews