Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,739 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,739 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy to use App. With instant scan of price offered. Rejects a lot but overall works out on average of 50 pence a book. I will use again. Took a week for money to land in account. The next day collection was excellent from DPD.”

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Posted 4 months ago

“Having taken most of my book sort to a charity shop I felt I’d like a bit back from ones I’d spent a lot on so tried WeBuyBooks. You don’t get a lot but at least a little in return for not too much effort. The box was fairly heavy so my postie collected it from me and job done. Was paid once it arrived. Easy process and would use again if I find any books that are accepted”

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Posted 4 months ago

“Have used this service for over 2yrs and have made money for local charities. Process is simple and practical. Payouts prompt.”

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Posted 4 months ago

“a book i sent to be sold, was not sold but not returned. i would have liked the opportunity to have it returned. i had no way of knowing you were not going to sell this book as you accepted it. otherwise easy to use the website and efficient.”

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Posted 4 months ago

“Often waiting acouple of weeks for paymentwhen trading in books. This may be due to delays in transprt of parcel via Inbox locker courier.”

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Posted 4 months ago

“Found the services easy to use. Thank you.”

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Posted 4 months ago

“First time I used WBB all went fine apart from time it took for payment to arrive which was two weeks. The second time all happened in a week so big improvement.”

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Posted 4 months ago

“Very easy to use. My one concern is that I feel when a product is refused a clear picture should be sent to the customer showing issue.”

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Posted 4 months ago

“Great to have an outlet to resell the books. They don't take all so you have to scan the ISBN number in and it lets you know if they will accept it”

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Posted 4 months ago

“A convenient way of clearing unwanted books. Values aresadly so small in many cases but at lest it is something. However one does need patience especially when one gets a run of " We are not accepting that book at the moment"”

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Posted 5 months ago

“Convenient way of passing on unwanted books. Money soon adds up.”

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Posted 5 months ago

“Easy to use website, kept informed of pick up time , and when we buy books got my books.”

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Posted 5 months ago

“App easy to use. Reasonably quick turnaround.”

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Posted 5 months ago

“The app is really convenient to use, and it's nice that my books can find a new home where they will be valued. However, I have found that the amount I receive is usually less than the quote, even when I have checked the books I send are in good condition. One time there was an explanation, and the rejected books were returned to me, but more recently there was no explanation and no offer to return the rejected books. So, there is a slight trust issue between buyer and seller, although I appreciate it is difficult to see a way around this without incurring disproportionate delivery costs.”

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Posted 5 months ago

“Have found the app very easy to use, the scanner is very efficient. I found the time limit of one week to be limiting and would prefer two weeks to complete an order. It's quite frustrating that you refuse many books.”

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Posted 5 months ago

“Great service from Webuybooks. Easy to use app to scan bar codes and received money promptly. Would recommend”

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Posted 5 months ago

“It was easy to scan and pack my preloved books. With home collection was very convenient. Got paid within a week. Will use this service again.”

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Posted 6 months ago

“Generally worked well. I was bit disappointed with the low offers and the range of books that were not acceptable. I guess that's the way it works.”

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Posted 6 months ago

“Very straight forward process. No problems following process, sending books and receiving payment.”

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Posted 6 months ago

“Happy with the service, I made £31 from my used books. Thank you. Recommend this company.”

Helpful Report

Posted 6 months ago

Webuybooks is rated 4.7 based on 9,739 reviews