Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,378 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“There was an issue with the initial delivery due to the courier delivering to the wrong address, but the customer service was absolutely brilliant and Sabrina sorted everything out--would highly recommend.”

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“I have ordered on two occassions. Once for a water butt and the second time for a storage bin on wheels. Both were excellent value for money, delivered quickly and in good condition.”

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“I pre-ordered an aerobin composter. I am always a little nervous about pre-orders, but the system was very easy to use, queries answered promptly and the item arrived safe and sound and on time. I would recommend them to others.”

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“Easy to fit and looks smart”

Water Butts Direct 5 star review on 2nd December 2021

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“Second one we’ve had, first one cracked after about twenty years”

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“Excellent delivery time and customer service”

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“Have bought both water butts and accessories (rainwater diverters) from Water Butts Direct. Products delivered quickly and work as expected. A good range of solutions for most applications.”

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“Delivery good”

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“Brilliant product and great service definitely recommend”

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“Very happy with the Water Butts its in place and doing what it was made for catching rainwater for my pants AAA”

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“Arrived promptly and as advertised.”

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“Ordered a water butt made of recycled plastic. The water butt and connections arrived within a week, as notified. No problems.”

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“Excellent product at a competitive price. Quick delivery. Office staff very helpful with queries”

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“The customer care was excellent as buying an expensive water butt you need to make sure it was what you wanted, we emailed and spoke on the phone and I was sent more details which really helped me to make the decisoon.”

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“Looks really good but not installed yet!”

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“Followed instructions, and to my suprise got it right first time, butt now full, delighted”

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“Exactly what I wanted.”

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“Excellent product complete and ready to fit with full instructions. The company is also great with fine customer service.”