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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Brenda
Verified Buyer
“The fresh tank disc which I purchased is already cleaning the water in my water butt. I think it is excellent. Thank you”
Helpful Report
Morning Brenda Thank you for leaving this review Hope you enjoy your product Kind regards Jess @ Water Butts Direct
Paul
Verified Buyer
“Good quality, easy fit fast delivery”
Helpful Report
hi Paul thank you for taking the time to leave a review, we're thrilled to hear you like your new product, glad to hear your delivery was smooth kind regards Stephen @ Water Butts Direct
Allen
Verified Buyer
“Exceptionally quick delivery.ordered one day delivered the next. Very impressed.”
Helpful Report
hi Allen thank you for taking the time to review, glad to hear the delivery went smoothly for you enjoy your new product kind regards Stephen @ Water Butts Direct
Neil
Verified Buyer
“Leaf down pipe catcher is a top quality product. Easy to install. Would definitely recommend. Not forgetting great price and a fast delivery.”
Helpful Report
Good Morning Thank you for the great review and enjoy your product Kind regards Water Butts Direct
Christopher
Verified Buyer
“Arrived on time excellent value for money”
Helpful Report
Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct
Anonymous
Verified Buyer
“I purchased a tap for my rainwater butt. It arrived promptly, there was good communication and it was well packaged. The product is exactly as advertised.”
Helpful Report
Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct
Trevor
Verified Buyer
“Easy to order online. Butt delivered in short time. Easy to assemble butt, but not so easy to connect to an existing downpipe as I had to disassemble the pipe in order to fit the filler”
Water Butts Direct 5 star review on 26th September 2023
Helpful Report
Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct
Anonymous
Verified Buyer
“Easy to use website. Quick delivery.”
Helpful Report
Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct
Ian
Verified Buyer
“Have been asked to write a review of an item that has not yet been delivered. Senseless.”
Helpful Report
hi Ian apologies that this has occurred, can you send us the details of your order to cs@gm8group.com and we'll get that looked into for you kind regards Water Butts Direct
Denise
Verified Buyer
“I bought 2 water butts (sold as a pair). They are fine . They came with 2 diverter kits and stands which I didn't need. It would have been useful if they had had a connector kit (which I had to buy separately). Now they are both connected to my existing water butt and are full of water following the recent downpours.”
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Anonymous
Verified Buyer
“Just what I wanted. Great quality.”
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Keith
Verified Buyer
“Very prompt service, arrived in a couple of days. Well done”
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Tim
Verified Buyer
“New tap for existing rain butt 🙂👍 Turns out tap wasn't leaking but hole in rain butt 😒 Think I can repair it and new tap fits perfectly, prompt service and a very reasonable price. Would use again without hesitation ( deviation or repetition 😉 Radio 4 listeners)”
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Martin
Verified Buyer
“Very straightforward, ordered online, delivered in 5 days by decent carrier, quick and easy to set up.”
Water Butts Direct 5 star review on 21st September 2023
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Anonymous
Verified Buyer
“Would definitely use again, well priced, excellent quality, efficient”
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David Cole
Verified Buyer
“The product was just what I needed and came very promptly.”
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Anonymous
Verified Buyer
“I have shopped with Waterbutt Direct several times over the years. So when I required two new butts I turned to them. Delivery of two 250-litre Strata slimline butts was swift and secure. One water diverter was damaged and replaced very quickly. Their customer service was excellent. I will definitely shop with them again.”
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Anonymous
Verified Buyer
“We ordered the 275L Noblesse Decorative Water Butt. It wasn't made clear on the website that this comes with a large wooden pallet. We asked the delivery driver to take the pallet away and he refused. We asked Water Butts Direct to collect it and they refused, telling us that we should leave it outside our front gate and a passerby will surely pick it up by the next day. It's been there for 4 days now and no one has picked it up. We live in SE London and don't have a car so disposing of it is a real pain. If we had known about the pallet before we wouldn't have made the order. We're disappointed that Water Butts Direct hasn't taken ownership of this issue- the pallet is theirs and not ours.”
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Jackie Cambridge
Verified Buyer
“Excellent item, had minor issue with delivery being a day later than planned but issue was resolved really quickly. Great to ring and be able to speak to someone straight away and discuss the order.”
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Elaine
Verified Buyer
“My second water butt bought, really easy and quick delivery, great choice”
Water Butts Direct 5 star review on 13th September 2023
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Water Butts Direct is rated 4.6 based on 2,253 reviews
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