Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,058 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice water butt. Very easy to install with all accessories included.”

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“Excellent service with very prompt delivery. The product is as described and works perfectly.”

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“Good quality and very quick delivery service”

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“Delivered as expected, product as described.”

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“Prompt delivery. Water butt appears to be good quality, not yet installed do unable to comment properly. The water diverter is good but the connection pipe is quite short, unless you can site the water but within 20 cm of a down pipe it isn’t long enough. This is the only negative, I will use this company agsin”

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“All Good, Price, quality, delivery. 100%”

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“order arrived on time, it was well packed. i am very pleased with the water butt.”

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“Ordered a water butt and it was delivered within 2 days. Excellent. However, the barrel was defective. Emailed the team with subsequent photo of the damaged area and the following day they let me know A replacement was winging it's way to me. That's great service.”

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“Very straight forward easy transaction. Fully recommended.”

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“Great service and great water butt. I really couldn't believe how quickly it arrived after ordering. In place in two days and looks great.”

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“Fast and efficient service and very prompt delivery with great communication from the delivery driver.”

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“Absolutely delighted with my huge water butt. Trebled my water storage and takes up hardly any room. Got a call to ask about delivery and it arrived as planned. Now I just need it to rain.”

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“All good..... Just need to get them installed. The small 100 litre pack seems perfect for us Thanks again for speedy delivery”

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“I'm very happy with my new green Water butt. It arrived on time and as advertised. Wonderful.”

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“Second water butt purchased. All good”

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“i have purchased water butts from WBD before and always been completely satisfied. This time unfortunately the water butt wasnt in the best condition, it was sound and usable but very scratched up, i would have complained but my wife said "its only a water butt" so..........”

Helpful Report

Please can you email pictures to cs@gm8group.com

Please email pictures to cs@gm8group.com

“So far I’m very happy with the prompt delivery of our Water Butt and of the Butt itself except for the Tap. It’s made of very light and thin plastic. Will have to see how long it lasts.”

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“All worked very well i was directed to the right area where i found exactly what i needed clicked on it and put my details in and it was ordered and I Ireceived it in the middle of the next week and it fitted perfectly.”

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“They sell under several different site names, but the products are identical - apart from what is included in the package. Look at the site's contact 'phone number to recognise they're the same company. So when comparing the same product at each site do check carefully what you get. The large 800l tank that I ordered is very good - had one before.”

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“Fast and efficient delivery, easy to install. Will use again”

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Water Butts Direct is rated 4.6 based on 2,058 reviews