Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,093 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,093 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online and promp delivery. Very efficient”

Helpful Report

“I ordered a water butt on the 8th May , it did not arrive. I had to enquire with you to find out what had happened to it- no explanation for the delay. Eventually received a message it was out of stock. Now received delivery on 30th of May. Alan Shakespeare.”

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“My order arrived before the estimated arrival time, was told my item would be ordered in and shipped out as soon as it came in stock, was well impressed by how fast and efficient the delivery was, would definitely recommend water butts direct 👍”

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“Brilliant service. Ordered in afternoon one day and delivered in the morning next day. Already have this Water Butt and ordered second, so quality speaks for itself.”

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“Great service”

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“Great service, prompt delivery and customer service very helpful”

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“EASY TO USE WEBSITE QUICK RESPONSE IME , REALLY PLEASED THANK YOU”

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“Delighted and great service and delivery Thanks”

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“Great service and product delivered on time and as stated. Already installed and collecting water and water treatment good value for money.”

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“Water butt and stand were well packaged. They look good quality. Had to look on-line for instructions how to remove the temporary plastic bolt - where the water tap is fitted. From the instructions that came with the butt it wasn't clear what this was or how to remove it. The lid looks good quality & I like the fact that it's securely fitted to the butt. However for those who want the downpipe to empty into the top of the butt, there's no circular shape in the plastic lid to help with the cutting out.”

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“Excellent service, arrived earlier than expected, and it was as descibed.”

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“The water butt and base are fine and after some alertation works ok and is now collectng rain but but delivery was so slow it took a month from placing the oder to arrival”

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“Water butt arrived in good condition two days after ordering. Positioning and connecting was easy but, as others have said, the tap hole was not cleaned out properly and when the tap was screwed in tight enough not to leak it was upside down. Fortunately I had another rubber washer that added allowing the tap to tighten facing down.”

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“Great Service arrived in 48hrs”

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“Terrific water butt for so little money, my brother installed it for me without any issues!”

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“water butts, in total, purchased from Water Butts Direct, cannot complain.”

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“Easy to order new water butt and good quality however wrong colour butt was delivered - has since been replaced by correct colour.”

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“Just what we wanted. Looks good and is doing the job well. Would recommend.”

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“Quick delivery, a little part was missing and this was rectified by return post.”

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“Paul in the sales team could not have been more helpful. Everything arrived as predicted and is excellent. Thanks very much.”

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Water Butts Direct is rated 4.6 based on 2,093 reviews