Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,276 Reviews

89 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“super good price and quick delivery.”

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“very good price in stock prompt delivery ,goods first class as discribed.”

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“I have been searching for ages for the perfect water butts to sit either side of a bay window without being visible from inside. I found the perfect ones at water butts direct. They are attractive, contemporary and strong too. Just perfect.”

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“Thank you very much for delivering our 2 water butt planters on time. These are now installed at our community garden in Fleet harvesting rain water from a wooden gazebo. Looking forward to planting them up soon!”

Water Butts Direct 5 star review on 14th August 2023

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“Really very pleased with the water butt. Never had one before and it's lovely using rain water from it rather than tap water. Easy to use nice easy tap and looks good. Does the job. We can't attached it to a drain pipe so we leave the lid off when raining and also collect it in rubber buckets to pour intonthe butt.”

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Hi Jill, Please email us cs@gm8group.com and we can help get this attached to your downpipe

“Have now used them a couple of times. Excellent service. Thank you”

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“Excellent delivery quick and informed! Very pleased with the purchase, now got lots of water.”

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“As described just waiting for rain now instructions easy to follow looking good”

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“As my water butt had to be sited around the corner from the rainwater pipe I needed almost twice the standard length connection than that supplied with it and, as the RWP is white, needed to match that with the replacement I bought from you. It is very complimentary and has already filled the 210 ltr butt. Perfect”

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“Speedy efficient delivery of a slim line water butt. Easy to connect up and now just waiting for the rain!”

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“Just what I needed thanks”

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“The three water butts I ordered arrived very quickly. I was very pleased with two out of three, the slimline polybutts, which are well made and solid. However, the one disappointing thing was the base of the Strata Slimline which was in four parts and had to be taped together. The Strata itself was a good size and well made. I still think the service and quality is worth 5 stars and recommend the company.”

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“wrong order delivered, Jess sorted it out same day, excellent service, good product, needed thread tape to seal taps, looking good so far, rain today hopefully, will be back to waterbutts direct, thanks.”

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“The service I received from the company was exceptional and delivery was outstanding. I can highly recommend.”

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“Prompt service Easily installed”

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“Arrived quickly. Not installed yet since we must empty it's predecessor and it hasn't stopped raining! Looks good though”

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“Amazing customer service - very helpful advice on the phone. Quick delivery of products. Thank you!”

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“Big sturdy water butt. Excellent quality. Arrived on time. Many thanks”

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“Great service, very quick delivery. Well wrapped. Good quality product. Bought two slimline waterbutts and very pleased with them.”

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“250L Slimline Water butt turned up well packed. Had it fitted in an hour. No leaks. Filling up already. Great quality. Fantastic valuting a second one later for the shed roof.”

Water Butts Direct 5 star review on 25th July 2023

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Water Butts Direct is rated 4.6 based on 2,276 reviews