Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,276 Reviews

89 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely, as described, well packed, easy to install. All we need now is rain!”

Water Butts Direct 5 star review on 27th June 2023

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“Excellent service water is as described and arrived on time Would use again”

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“This is the second time I have used Water Butts Direct and as previously. Good communication, do exactly what they say they will and deliver a quality product.”

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“Fast Delivery. Thanks.”

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“Exactly what I required and very prompt delivery”

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“Good selection of products, clear description, quick deliveries, all good.”

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“In spite of being an out of stock/back order, the waterbutt turned up in a very few days. Well packaged. Slight issue is that the tap/washer/thread combo only seals when the tap is horizontal. 🤔”

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Hi Harry Please can you email us at cs@gm8group.com with pictures of this

“Very easy to order, product was delivered earlier then stated which meant I could finish my job earlier than thought”

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“Great service - such a huge choice and delivered quickly and easily. Can't fault.”

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“Excellent service all round..... ordering on-line, delivery and product (Harcoster 167 L green butt)”

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“Excellent prompt service.”

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“Nice strong water butt.Easy to install and has a small footprint. Very good value for money.l would highly recommend them”

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“This was a replacement water butt, great size competitive price, delivered on time no complaints”

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“Very good service. Immediate access by phone. Stephen Haggath very helpful with dimensions and details to aid decision to order.”

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“Just what I needed”

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“Very helpful staff, happy to answer any queries. Were happy to arrange deliver around available times. Great to have such reliable service. Thank you”

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“Fits the space I have and was easy to instal”

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“Excellent water butt - just waiting for some aim to fill it!”

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“Good quality and quick delivery. We just need some rain now!”

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“I bought a Rainwater Terrace Water Butt Planter - 2 Tier. Delivered on time. The item itself is brilliant. Because the top and side planters are kept permanently moist, seeds and plants flourish. Very happy with this purchase.”

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Water Butts Direct is rated 4.6 based on 2,276 reviews