Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,272 Reviews

89 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The water butt was exactly as described and easy to install using the instructions provided. Delivery was quick. Overall good service and good value - we've no complaints!”

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“Very pleased with the service i received from your company the part I ordered came within the 3-5 days stated thank you”

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“Fantastic customer service - I made a mistake with my order and Water Butts Direct helped me to identify the correct product that I required and arranged for it to be sent out to me straight away.”

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“Good value and quick delivery”

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“Good products at a good price.”

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“Excellent products delivered on time.”

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“Good product, shipped with everything necessary for installation, and installation instructions were clear and easy to follow. The whole setup took less than 30 minutes.”

Water Butts Direct 5 star review on 31st August 2023

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“Very pleased with prompt service & helpful staff”

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“Very helpful and polite. Willingly exchanged a diverter for me which I had purchased from one of their distributors. Didn’t even charge for postage and packaging. Well done and thank you Water Butts Direct.”

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“good looking water butt. Lots of positive comments. I would recommend that you know that it needs a drill and a special drill bit to set up but they sent the bit to me by return of post. Great service!”

Water Butts Direct 5 star review on 29th August 2023

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“Good selection of products for my needs, good communications, fast delivery and a competitive price. What else could a buyer want?!”

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“Service quality and delivery great.”

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“Prompt delivery, goods as described. All fine.”

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“Delivered a few days after ordering.Easy enough to install and just a nice size or where we wanted it.No complaints at all”

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“Good quality water butt with diverter,tap and lid.everything I need in a package Also free delivery just waiting for it to rain!”

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“Quality product delivered on time.”

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“Good info on the website and with the product also when it arrived, which it did swiftly. Would but from WBD again.”

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“super good price and quick delivery.”

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“very good price in stock prompt delivery ,goods first class as discribed.”

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“I have been searching for ages for the perfect water butts to sit either side of a bay window without being visible from inside. I found the perfect ones at water butts direct. They are attractive, contemporary and strong too. Just perfect.”

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Water Butts Direct is rated 4.6 based on 2,272 reviews