Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,276 Reviews

89 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“100l water butt arrived quickly and was easy to set up as an overflow butt from an existing 100l butt”

Helpful Report

“We were looking for an oak-style water butt for our front patio and found one we liked. It was on several websites but half of them were out of stock or more expensive. The price from Water Butts Direct was the best and included delivery, and all the parts required to break into the downpipe, and the matching stand for the water butt. Delivery was quick and the installation instructions were very clear and easy to follow. We are very pleased with the service and the water butt looks the business. Thank you”

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“Easy to navigate website with comprehensive information on each item. Good updates regarding delivery date and time. Very pleased with the water butt and it is an attractive addition to our garden. Sadly we have not had a drop of rain since it arrived so it is not in use yet.”

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“Exactly what I wanted already fitted and coupled to existing water butt.”

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“Very happy with the water butt and the quick service”

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“Very good customer service prompt delivery”

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“Good value”

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“Very pleased with our water butt. It looks very stylish and so much better than the old one which was looking very tired. A smart bronze-coloured tap too. We haven't had any rain since buying it so am assuming it doesn't leak!”

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“Got exactly what I wanted in quick time.”

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“I was very happy with your customer service, particularly when I needed a replacement seal to complete the installation. This was provided very quickly.”

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“Products as expected and arrived in good time. Thank you.”

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“Had everything we needed to get our water butts installed, so much better dealing with a proper UK supplier than making Bezos richer!”

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“Only ordered length of pipe for water butt, cheapest around, excellent delivery, glad I have found you.”

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“The water butts arrived well packed and in good time.”

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“Excellent, on time ,”

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“Fast delivery, easy to install, very impressed.”

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“fast delivery,fab butt, with great capacity for droughts to come. i'm pleased. thanks.”

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“The water butt came swiftly and was just the job for the price”

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“Amazing service and great product. Ordered my water butt and had I finished fitting it within 24 hours. Well done Water Butts Direct.”

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“Good quality item and fast delivery.”

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Water Butts Direct is rated 4.6 based on 2,276 reviews