Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,426 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leaf down pipe catcher is a top quality product. Easy to install. Would definitely recommend. Not forgetting great price and a fast delivery.”

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Good Morning Thank you for the great review and enjoy your product Kind regards Water Butts Direct

“Arrived on time excellent value for money”

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Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct

“I purchased a tap for my rainwater butt. It arrived promptly, there was good communication and it was well packaged. The product is exactly as advertised.”

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Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct

“Easy to order online. Butt delivered in short time. Easy to assemble butt, but not so easy to connect to an existing downpipe as I had to disassemble the pipe in order to fit the filler”

Water Butts Direct 5 star review on 26th September 2023

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Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct

“Easy to use website. Quick delivery.”

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Good Afternoon Thank you for the great review and enjoy your product Kind regards Water Butts Direct

“Just what I wanted. Great quality.”

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“Very prompt service, arrived in a couple of days. Well done”

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“New tap for existing rain butt 🙂👍 Turns out tap wasn't leaking but hole in rain butt 😒 Think I can repair it and new tap fits perfectly, prompt service and a very reasonable price. Would use again without hesitation ( deviation or repetition 😉 Radio 4 listeners)”

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“Very straightforward, ordered online, delivered in 5 days by decent carrier, quick and easy to set up.”

Water Butts Direct 5 star review on 21st September 2023

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“Would definitely use again, well priced, excellent quality, efficient”

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“I have shopped with Waterbutt Direct several times over the years. So when I required two new butts I turned to them. Delivery of two 250-litre Strata slimline butts was swift and secure. One water diverter was damaged and replaced very quickly. Their customer service was excellent. I will definitely shop with them again.”

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“My second water butt bought, really easy and quick delivery, great choice”

Water Butts Direct 5 star review on 13th September 2023

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“Received my Water Butt, it was packaged well, it was all in one piece, just need to install it, thank you.”

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“Very good product. Very good service.”

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“it's a water butt made of recycled plastic, What do you want me to say. It was delivered satisfactorily and had all the required components to assemble. It was purchased to replace an earlier version also purchased from Water Butts many years ago which had developed a hairline fracture along the edge of the recess for the tap, possibly due to catching the tap on an obstruction during its annual emptying and cleaning, but it had performed admirable service during that time. The current model no longer has that recess as the tap flange is indented into the tank side it remains to be seen if that is an improvement. The item does not appear to be damaged, but the packaging was falling apart as the courier was prompt to admit to.”

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“Excellent service and I would certainly buy from them again. The water butt cover arrived in good time, was beautifully packed and is of very good quality. I am one delighted customer.”

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“The water butt was exactly as described and easy to install using the instructions provided. Delivery was quick. Overall good service and good value - we've no complaints!”

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“Very pleased with the service i received from your company the part I ordered came within the 3-5 days stated thank you”

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“Fantastic customer service - I made a mistake with my order and Water Butts Direct helped me to identify the correct product that I required and arranged for it to be sent out to me straight away.”

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“Good value and quick delivery”

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Water Butts Direct is rated 4.5 based on 2,426 reviews