Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,276 Reviews

89 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a good company with and excellent range of products to suit every space and budget.”

Helpful Report

“Water butt came complete with all the 'bits' to enable it to be immediately setup including rainwater downpipe water collection 'collar'. Quality materials, easily assembled and all parts work well. Pleased with my purchase but perhaps a larger butt would've been a wiser choice!”

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“Despite the item not being in stock at the time of ordering it was delivered very quickly”

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“Good service and product”

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“Delivered promptly. Excellent packaging. Does exactly what I wanted, is neat and fits the available space nicely. Quite smart.”

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“Competitive price and a great product. The water butt matches the garage claddingperfectly, which was a bonus, and while the downpipe diverter was fiddly to fit (an hour rather than the 5 minutes claimed) all I need now is some rain. Water Butts Direct comes highly recommended.”

Water Butts Direct 5 star review on 25th May 2023

Helpful Report

“ordered an overflow kit and it fitted our water butt perfectly with enough pipe to reach into our existing drainage hole in a downpipe on the house. arrived within 3 days of ordering, great service!”

Helpful Report

“The Butt was easy to assemble and install. I am very pleased with it and looking forward to some rain...”

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“We are very pleased with our new water butt.looks good and fits in perfectly ,”

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“This Harcostar butt is so good. Looks great and comes with all the attachments for an excellent price. Arrived very quickly and even a DIY novice like me fitted it in half hour. Brilliant service. Only trouble is it hasn’t rained since I got it!”

Helpful Report

“Have two now.A little expensive. but you can't put a price on quality.makes the garden look stunning”

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“Brilliant.”

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“Helpful website; replied to my email query very quickly and then despatched goods ordered very promptly.”

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“Easy website, fast delivery, product exactly as stated.”

Helpful Report

“Perfect size for my garden. Delivery amazingly prompt. Unfortunately she;the package arrived a part was going to be broken. But a replacement part was dispatched almost immediately. I needed the help of a friend equipped with appropriate tools to fit the butt and it is working perfectly now”