Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,288 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - next day delivery have purchased other item and awaiting delivery.”

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“Repeat customer. Delivery from the point of ordering was less than 24 hours. Astonishingly quick service. Great product and service. Highly recommended”

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“Good product, service and delivery”

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“Outstanding service, with very quick delivery and an excellent product. Have used before, will use again.”

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“Arrived quickly. Easy to install. Looks great. No problems. Would buy again from water butts direct. Haven’t put plants in yet. Waiting for Autumn.”

Water Butts Direct 5 star review on 27th June 2024

Helpful Report

“Nice design and came very quickly from Water Butts Direct. Please with theior service aned value for money. However when I screwed in the tap it leaked at the joint. I had not crossed the thread or overtightened it. I had to drain down the water from the butt and remove the tap, re-sealing it with PTFE tape, which worked a treat.”

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“This is a good looking water butt. It was easy to order and came within 3 days. It was fairly easy to install. It looks great and I have finished it off with a few bedding plants on the top. The hose is a very useful feature which many don’t have.”

Water Butts Direct 5 star review on 24th June 2024

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“web site misleading re availability. Product very good”

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“The waterbutt I ordered was dispatched very quickly. Tracking details and 2hr delivery slot were given on day of delivery. Pleaeed with quality of item and customer service are very knowledgeable and respond to any questions within 24hrs .”

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“Arrived on time, no issues. Just the job. Many thanks from a satisfied customer.”

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“Good customer service who were able to answer questions prior to a purchase. Once ordered, delivery was as stated, with notice given. From start to finish the process was easy & stress free.”

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“What can I say!! Great choice of products, better than most on prices. Such a fast delivery service! I'm well impressed! Thank you 😊”

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“All necessary accessories supplied, lid turns to secures it tightly to prevent it from coming off. Adaptor to fit drain staright forward to fit however to get the tight fit I wanted on my square darin pipe I pared the thin bits of reinforcing plastic stips on the inside of each corner which then allowed me to jam it it tightly to the op section otherwise it did not appear it would slide to the bottom of the fitment. Overall happy the the product, I ended up fitting the drain fitment a little higher than intructions dictated however the flow valve still prevented the butt from over filling.”

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“The threads in water butt itself were no good so had to go and buy a new tap with a nut on the inside to stop it leaking because the tap supplied wouldn't tighten up at a cost of £10 , I have emailed you about it and got no reply.so we won't be using you again thanks.”

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“Large variety and sizes of water butts quick delivery very pleased with my water butt which was very sturdy and good quality”

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“Brilliant service. From order to delivery. Well done.”

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“Very pleased with the water butt. Very well made.”

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“Website was easy to navigate. Delivery made on time and water butt installed and running well. Good all round value.”

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“Great selection. Competitive prices & speedy delivery”

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“Great - but...... Super sturdy water but that fits the space - was not cheap but is perfect for what we need - however: No instructions how to fit the diverter. Delivered to the WRONG ADDRESS. No response from customer services regarding the wrong address when I emailed after I had rescued / found it. Nothing. (ordered March, email to customer services in April, review June 2024)”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,288 reviews