Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,435 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

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“Delivered quickly, easy to set up, just waiting for some rain!”

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“Real Customer Service! And a win for the environment.”

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“Excellent product, super fast delivery. Easy to assemble too”

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“Very efficient service and good quality product.”

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“Easy to order, quick to deliver.”

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“Very prompt service. Item is exactly as decribed. Now our water butts are merrily filling up with rain water!”

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“Think price is a tad high, it nice water butt locking lid fittings and pipe bonus Good quality, this is my third one”

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“All went well. Butt already in place and collecting the much awaited rain . Many thanks”

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“Local company, easy website, reasonable price and even better ordered and delivered within 5 days. Looks and feels good quality with plenty of pre drill holes...love it”

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“Received the water butt extremely quickly”

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“Product was fine, let down by poor communication and lack of tracking information for delivery.”

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“Beyond excellent service. Item ordered early on Wednesday morning and delivered before 3pm next day . The item was exactly as expected- really good quality. Thank you Water Butts Direct team.”

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“Good delivery time and packaging of the waterbutt”

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“Quick delivery easy to understand instructions for setting up. up and running in minutes.”

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“Great product. Swift service.”

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“Easy on line ordering and excellent delivery.”

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“Enquired about pricing/availability for a product via email on 22nd, 27th, 30th May and on Facebook with no reply - eventually rang the customer service line and the agent could hardly have been less bothered - "there is no problem with our customer service" apparently!”

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“Well packaged quick delivery, perfect.”

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“The water butt was delivered promptly and in good condition. This is a second water butt which I have linked to an existing identical one at my home using a linking kit. The water butt was easy to fit although I had to use hose collars and sealant to avoid leaks in the connecting section.”

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“Easily located the product I needed and received it with 48 hours. Great work”

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Water Butts Direct is rated 4.5 based on 2,435 reviews