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Water Butts Direct Reviews

4.6 Rating 2,090 Reviews
90 %
of reviewers recommend Water Butts Direct
4.6
Based on 2,090 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

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Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anonymous
Anonymous  // 01/01/2019
Nice water butt, exactly as described. Quick to arrive, easy to install, and now collecting much-needed rain for my garden. The DPD Driver wasn't exactly helpful - rang the bell and was away before I could open the door, leaving me to shout 'Thank you', and then struggle to bring the awkward parcel indoors. I'm tall and relatively fit. A smaller or less able person might not have managed it. DPD no brownie points, Water Butts Direct, 10 our of 10.
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This was my first order from Water Butts Direct and I could not be more pleased with the speed of delivery and quality of my chosen products.
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The water diverter with filter is poor and not worth the money, although not tested by rain as yet I would not buy again.
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Very good service and well packed product. Thanks
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Wick delivery. Well packaged. Arrived undamaged. Great design. It works!
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Great product a a good price. Brilliant delivery.
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Quick delivery and excellent customer service
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Order placed 31 March. Haven't received it yet (12 April).
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Good range of products and price points. The butt arrived packaged in a box with all the relevant bits. Now installed. Delivery could have been a bit quicker but other than that very pleased with the purchase
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Ofdered and the next day it arrived ! It was a gift for my son and fiancé so they could save water. They are very pleased with it but I haven’t seen it yet.
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Nice compact water butt that looks unobtrusive in its corner.
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Great service and very fast delivery. I never imagined that a water butt could be such a feature. The one we got looks like grean marble and has a flower planter on top. Flowers were planted straight away. Makes a huge difference to the rear aspect of the house when compared to the old green plastic barrel.
Water Butts Direct 5 star review on 8th April 2025
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Goods arrived on time and no damage, the delivery company polite and helpful . Purchased from waterbutts direct on several occasions and the goods, delivery as advertised and ordered. This time bought the one piece barrel stand far more secure on slightly uneven paving, the three piece is not as stable in these circumstances.
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Good quality water butt at a good price. Delivery was within three days and all well packed.
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The butt arrived on time and was better quality than a water butt than I had to return from Screwfix
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Very realistic terracotta effect water butt. Excellent service.
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The water butt looks fine, not fitted yet as the delivery took a little longer than the 3 to 5 days advised, so did not arrive in time for shed repair man to fix up. We look forward to seeing how it works when fitted and it has rained! We did phone to chase order and were advised it was out of stock but should be delivered at end of last week beginning of next, it arrived last Friday so all good. Tracking on my account never got past being 'processed' so delivery totally unexpected, delivery man very helpful . Would have been 4 stars if butt had been delivered within 5 days.
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Excellent condition, just need rain now, instruction very easy and good size
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So much choice on the website, it was hard to make a decision. However, once I'd chosen the ordering was easy and the delivery prompt.
Water Butts Direct 5 star review on 4th April 2025
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Unfortunately there was no communication updates regarding the order and when I did call t
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Water Butts Direct is rated 4.6 based on 2,090 reviews